Customer focus is at a very low level. In the Arzon Apteka application, a drug of such and such a gramage is released at such and such a price. We call for clarification, they confirm by phone that there is exactly this one. We go to them from the other side of the city, go to the pharmacy. They say that there is no such gramage, there is half the dose and the price is much more expensive than it was said on the phone.