5 Element

4.7

1038 ratings

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Kiril Krasantovich

Level 14 Local Expert

Nice shop, there is a large parking lot nearby. Public transport stop. The staff is friendly and attentive, ready to give advice on any products presented in the store. I bought all the household appliances in the house at this store. I recommend.

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Дмитрий Струков

Level 7 Local Expert

The store is more likely to order a small-format product and pick it up closer to home. The choice of goods for the assortment in the store is unclear, it seems like there are two units of different companies to choose from, but why does the choice fall on them? I was looking at a jug for water purification, the consultant came up, thanks even promptly, but the consultation was useless, there were no clear arguments in favor of a particular product, reasoning on a free topic. The service at the checkout is fast and courteous. They don't do you a favor when you buy, thank you, but they don't like to smile in the store either. I bought it well, but I didn't buy it anyway. The location is very convenient for the residents of the city, the accessibility to the bus stop is wonderful.

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Виктор

Level 12 Local Expert

My father was given gift certificates, and I ordered him a laptop, but I had to pick it up personally at the store (it was 2026). I sent it with the words "if they offer anything, refuse everything." Today I went into my personal account and saw that he had been given a tape measure, screen spray, a mouse (the second one is included with the laptop), a cable for connecting the TV and laptop, and a router! Of course, I can understand that out of the kindness of his heart he agreed and believed that he needed it and the goods were good, but why would he need a router?! If he doesn't even know what it is. What kind of pension fraud is this? The sale was on 11/27/2025

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Boris L.

Level 2 Local Expert

On 12/30/2025, the Nakatomi OS-71 speaker system came for an order. The service staff is completely incompetent. I still couldn't check the sound quality. Neither the girl nor the guy who came to her rescue could demonstrate the sound quality. The girl couldn't connect the second speaker at all without my prompting. And instead of connecting the speakers to a good quality input signal, for example, through an optical cable to a TV. I connected the speakers via Bluetooth to my phone to a signal source of unknown quality. As a result, I was naturally dissatisfied with the sound quality and refused the purchase. Dear administration, at least you conduct classes with the staff. If they themselves are unable to study the technical characteristics and rules of use of the product being sold.

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Ваня Томошевич

Level 3 Local Expert

I do not recommend contacting this store. We recently ordered a laptop, and although it was delivered to us safely, when checking in the store it turned out that it was difficult to turn on. After the first launch, it took about ten minutes for it to work. Then I asked to reboot it, and it turned on a little faster — in about eight minutes. As a result, we refused to buy. It should be noted that this is not the first time that we have encountered problems when ordering laptops from this store. Even an old laptop bought ten years ago turned on faster than a new one. As a result, we decided to abandon the services of this store and turn to another place, where we were offered a high-quality laptop that turns on instantly and works without interruption. I recommend that you avoid this store.

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Виталий Володченко

Level 19 Local Expert

..In principle, a good store, a wide range of goods, Polite and Experienced service staff, i.e. High-quality service + (plus) Walking distance for residents of the flax mill area and the street. Soviet!!! ... At the very end of last 2024, we ordered 2 (two) memory cards for Our Smartphone through the Online store, Which Arrived Quickly Enough, As Promised, Within 3-5 days, and Thanks to the bonus Program, they were very CHEAP and about the price of One compared to With other Online stores!!! Thank you for your Attention!!!

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Владимир Суховаров

Level 16 Local Expert

I use their services all the time. There is practically everything. What is not available can be ordered through the online store. Very convenient. The service is free, an SMS notification is received. We are very pleased with the competent consultants. They have a narrow specialization. They are responsible only for their own group of products, but they know everything about them. They answer any question right away. The prices are fine. No more expensive than in other networks. You can buy even cheaper on the stock. Promotions are ongoing. I recommend.

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Михаил .

Level 11 Local Expert

I bought a TV, the staff was polite, unobtrusive, the questions were answered to the point. It's nice to chat. The room is clean, the assortment is also pleasing. I recommend it! 😎

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rodion

Level 8 Local Expert

Everything is normal, orders arrive quickly, a normal choice of equipment. yes, sellers are persistent with advice, but this is their job, the standards of such companies that if not followed, you will be fired quickly, so do not be angry at the seller, be angry at the standards, and better not be angry.

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Любовь Голохвастова

Level 11 Local Expert

In December, I bought a dishwasher, the seller began to offer an additional warranty and other options that I did not need, although I immediately said that I did not want to and repeated that do not offer it to me anymore, but the seller directly began to press, persistently explain the need, I got the impression that the administration forces sellers to do this and from the salary depends on it. As a result, the seller did not tell me about the functions of the machine that interested me, but loaded it with add-ons for an additional fee. I left with an unpleasant feeling, I won't go there anymore.

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Любовь Городкова

Level 6 Local Expert

Positive: - polite and attentive staff, always ready to help you choose a product, even for customers who do not really know what they want; - in case of unpleasant situations, such as, for example, the return of low-quality goods within the warranty period, the issue has always been resolved positively in my practice and my friends, without nerves and quickly; - convenient location (opposite the bus stop, there is also a place to park the car; - there are always promotions and discounts, only the range of products changes. Cons: there is a relatively small selection of goods, even compared to what is on the website of the 5 element network, but given the area of the trading floor, we can assume that there are no disadvantages, because what is not available can always be ordered with free delivery to the store, and this does not oblige the buyer to pick up the goods if the product ordered in absentia does not meet the expectations of the buyer.

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Матвей Жеканов

Level 5 Local Expert

high-quality service, wide range, excellent quality

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Сергей Родченков

Level 4 Local Expert

A large selection of household appliances. Good service. Attentive staff.

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Павел Гончаров

Level 14 Local Expert

An ordinary store, the staff is adequate, the product selection is not bad. The quality is different like all other stores, discounts, promotions, I don't know, I just don't believe in them.

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roma razdelnyy

Level 7 Local Expert

.everything worked well and smoothly when selling the car, without delays and unnecessary delays. They even helped to load it. Thank you.

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Ирина Геннадьевна

Level 7 Local Expert

Unfortunately, there is not always the right product. And very often employees ignore customers (But otherwise it's fine. A large selection of equipment.

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Дмитрий Пинчук

Level 2 Local Expert

Terrible employees , specifically sales consultants . There is a feeling of a lower level in communication , they behave terribly with customers . There was no desire to go shopping in this store . These employees do not advise people , but sweep the street .

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Олег Валерьевич

Level 12 Local Expert

It's a great store. As always, everything is fast and clear. Good consultants, excellent prices.

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Nykyti .

Level 4 Local Expert

There is little space in the store.The store floods every time it rains.

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Александр чулец

Level 3 Local Expert

The staff was great, they helped everyone, prompted them , and quickly arranged it . I advise everyone! I don 't recommend it on Sovetskaya Street ! Deception

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Светлана Белая

Level 14 Local Expert

The store has a large assortment. Friendly and attentive staff. Pleasant discounts from the company "5 element". You can order the delivery of dimensional equipment.

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Юлия Терешко

Level 10 Local Expert

A good store. A wide range of products. I bought a smartphone, a food processor, a sewing machine there. A convenient system for warranty service of equipment. I really liked the opportunity to order any product in the online store and pick it up in Orsha in a couple of days. We receive an SMS about the receipt of an order in the store.

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Марина

Level 8 Local Expert

A great store for buying electrical equipment.For every taste, and at a decent price.

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Виталий Копец

Level 14 Local Expert

Worthy. A decent assortment that is adequately presented. Decent staff and service provided. There are serious competitors, against which it looks decent. And this applies to the entire network.

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Станислав Шестаков

Level 6 Local Expert

A great store, a large selection of goods, excellent staff, they will tell you everything, they will show you what you need, they will tell you, you will leave satisfied with your purchase, even if you went "just to look"

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наталья луговцова

Level 8 Local Expert

The staff is very polite, there is a loan, there is enough choice for any purse.I will contact you more than once.

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Виталий Казакевич

Level 12 Local Expert

A good convenient store. Managers don't seem to be annoying. Prices seem to be everywhere, but there are pleasant promotions when you just have to take it. But of course these promotions are not only in this store, but in general throughout the network. :)

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юрий нестерович

Level 9 Local Expert

We bought a washing machine for cash. We waited 50 minutes for the student to be dealt with!!!! It would be faster to pay in installments

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юрий сивцов

Level 6 Local Expert

I bought household appliances, I'm not complaining, I'll need something else, I'll come to this store again!

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Даниил С.

Level 2 Local Expert

The store has a large selection of appliances: laptops, phones, tablets, computers, headphones, keyboards, gaming mice, monitors, cooktops, stoves, refrigerators. The store has kind and helpful staff, they will help with the selection and quickly place an order.

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Михаил Свитин

Level 9 Local Expert

A great store with a huge selection of products. The friendly staff will help you with your choice

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Александр Прокопенко

Level 13 Local Expert

I've been going to this store for so many years and there's always something interesting to buy. Yes, consultants often want to sell you something, but if you pick up by pickup or you know exactly what you need, then you will not be turned off the path.

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anika anika

Level 5 Local Expert

The store is normal, the prices are reasonable, there is a choice

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юра тихонов

Level 11 Local Expert

There is very little space in the store (accordingly, a limited range of products), too intrusive staff (besides, very incompetent-they could not answer simple questions about the product)- I do not recommend this store for shopping

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Руслан Казнодий

Level 11 Local Expert

The assortment is not bad.Some consultants are too intrusive, but you can't wait for them.

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Кристина кутина

Level 11 Local Expert

The staff is good, the price is high quality, discounts are available in installments can be issued without interest.

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Дмитрий Самойлов

Level 4 Local Expert

A good hardware store, it's a pity to wait 2 weeks for points after purchases.

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Дмирий Ус

Level 8 Local Expert

Obsessive consultants are just annoying. I didn't have time to go in, as you were plastered like flies... What can I suggest? What to show? They're infuriating. The quality? And the quality is the usual market, the TV worked for exactly 2 months, the clipper was no longer in working condition, but they refused to exchange or refund the money. Buy the store as cheaply as possible, and sell it to people as from yourself / brand / own as expensive as possible. That's enough, I've had enough, not a foot more.

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Karovin

Level 3 Local Expert

A great store, it used to be expensive, now it's fine, I definitely prefer other online stores. For me personally, there is nowhere more convenient, I live in the next house. All the issues that arose during the 11 years of work were successfully resolved

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Александр Рожок

Level 9 Local Expert

Always excellent service. Professional consultants. I bought a lot of things. There were never any questions. If something is under warranty, it is easy to change

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Наталья Ш.

Level 6 Local Expert

The store is good, but the consultants are very intrusive, I understand that this is their job, but I personally do not feel comfortable when they follow me.

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Сергей

Level 6 Local Expert

The store is not very large, but the assortment is quite decent. You can order in the online store and make delivery with receipt at this address.

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игорь к.

Level 6 Local Expert

The staff crams in what you don't need, you come for one, they always stick another, especially it's a shame for the older generation who don't really understand the product

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sergei shmatko

Level 14 Local Expert

Sellers are pushing too hard with the imposition of unnecessary extras....this is very annoying, especially when they also don't have all the information on these extras or the product, but it's quite passable

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990212 К.

Level 4 Local Expert

Very competent staff, polite. Great guys 👍

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Чоко Бой

Level 9 Local Expert

It is located in a passable location. The sellers are polite and help you find and choose the best product.

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Кокорина Лидия

Level 5 Local Expert

Sellers communicate with each other, sometimes paying attention to customers. The assortment is good

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Руслан Фомин

Level 5 Local Expert

The store is very expensive, some things are cheaper to buy in Smolensk, besides spending on gasoline, car insurance and it will still be cheaper

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Владимир Леонов

Level 5 Local Expert

Good service, not a bad store

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татьяна тагай

Level 9 Local Expert

Great selection,good location,attentive consultants,courteous service

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5 Element

182 reviews