5 Element

4.6

571 rating

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Андрей Семашкевич

Level 5 Local Expert

If the product is on stock, then you probably won't find it cheaper. Consultants don't hang on you, as they used to, but ask if you need help and if you refuse, they leave. I buy kitchen utensils only in this store, an honest guarantee, I am glad that TVS products are available at reasonable prices. I will not list the list of everything that is sold in the store, and everyone knows it anyway.

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Кирилл Тороп

Level 8 Local Expert

We were looking for a simple slow cooker. We often visit this store and this time the guy helped me choose what I needed, without bells and whistles. It's nice that my slow cooker was available. They arrived on time.

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Дарья Родионова

Level 3 Local Expert

07/27.24 I took a laptop from the 5 element store in the city of Molodechno near the Sputnik shopping center. Fellow sellers, after I examined the laptop and went to pay at the cashier, diligently folded the working one!! the laptop is in a bag, then in a styrofoam and a box. It's good that I opened it at home right away, the temperature dropped, if only a little more and it would have burned down. And it's unlikely that in this case I would have proved something(

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Харитон Шелег

Level 5 Local Expert

The choice of brands is excellent, but there are hitches with delivery. I ordered a refrigerator, we arrived late, although we apologized. I understand that everything happens, but an unpleasant aftertaste remains. In general, apart from minor flaws, the store deserves attention

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Илья Савчук

Level 6 Local Expert

I placed an order through the website. They arrived on time, the equipment works perfectly. The courier was sociable and careful. I am very satisfied with the service, I will continue to order here.

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Филипп Зинченко

Level 7 Local Expert

I am always satisfied with the service in the 5th element. Last time I bought a TV. Natalia, the consultant, helped to understand the characteristics of the models, explained what is best suited. I really like that the consultants do not rush, do not insist and answer all questions.

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Оксана Корчмарюк

Level 2 Local Expert

Good afternoon.I purchased a Kitfort KT-557 handheld vacuum cleaner in the 5th element, it was purchased for the purpose of cleaning in the car, it is small but powerful enough to collect garbage.The kit includes a variety of attachments, they can complement the cleaning in the house.We are satisfied with the purchase, another assistant in household matters.Kitfort equipment has a good rating, we are considering further purchases of this company.

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Иван Морышев

Level 8 Local Expert

I've been taking equipment here for a long time, because the range is huge. No need to run around the city, you can find absolutely everything from a light bulb to a motor unit on the site, delivery to the store and by courier to your home, if something is heavy, I additionally order a lift, service

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Ариша

Level 4 Local Expert

We bought a BEKO washing machine, and after half a year it began to leave stains on clothes. They gave away 5 items for repair, but they magically found nothing. Almost all the things are ruined, and when asked what to do if they were to repeat it, they replied that they would give it back for examination. Should I wash it with my hands? Or go to the river to do laundry? I didn't buy a typewriter in order to wash things afterwards.

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Светлана

Level 4 Local Expert

There are no complaints about the store. There is a big question about the work of the service department. I gave the printer, bought two months ago, under warranty. They kept it for almost two weeks and wrote 'not repairing' on the box. No act of examination was attached. I had to repair it for my own money from the service. The service staff said that the breakdown belongs to the warranty. I would like to have a more human attitude towards customers, namely, warranty and service.

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Дима Климов

Level 8 Local Expert

I often buy equipment, everything is fine, and installments are profitable. If you bought something and it doesn't work at home, you can change it, well, it probably depends.

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Михаил.М

Level 6 Local Expert

A large electronics store. A large assortment. Good attitude of the staff.

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Сергей Николаенко

Level 11 Local Expert

My sister asked me to pick up a laptop for studying, they found it on the Acer website, it's light, the battery lasts a long time. The screen is clear and the keyboard is comfortable. Wi-Fi is stable, nothing freezes. She's happy, and so am I.

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Антон Решетников

Level 8 Local Expert

I was choosing a gamepad for my son. There was a young guy in the audience, a gamer himself. He talked about the models, which ones hold the charge better, which ones are suitable for a PC. We picked up Logitech on the website and ordered it. The child is happy. The consultant has a separate like.

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Николай Хрещик

Level 7 Local Expert

Lots of products, competent consultants. Discounts and installments.

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Ольга Громыко

Level 7 Local Expert

I took the Ariete ice cream maker from them. I placed the order through the app and selected it with delivery. The courier called on the day of delivery and notified us by phone in advance. I brought it back without scratches, and immediately offered to check it out. I was satisfied

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Настя Кисель

Level 9 Local Expert

I bought a kitchen scale accurate to the gram. For me, as a lover of baking, this is important, the dough comes out smooth, the pies have become better. The store helped you choose the right weight range and type of bowl.

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коля лабтинский

Level 9 Local Expert

At the last moment, Dad asked for a soundbar and a projector as an anniversary gift. I didn't have much time left, so I went to the store, consulted with a consultant and ordered on the website. I was worried that the delivery would be delayed and the gift would not arrive on time. But everything is fine, after 2 days everything was delivered to the store. I arrived, I was checked, I was beautifully packed back. Thank you, Dad is very pleased.

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Никита Р.

Level 6 Local Expert

Consultant Konstantin is just a top! The best specialist, very helpful in choosing the equipment for the new apartment like no one else)

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Veronika V.

Level 2 Local Expert

It couldn't be worse. I had to deal with the repair of the washing machine under the program "protection plus". That's how they praise her in the store, but, as it turned out, all her advantages end exactly at the moment when you have to use her. The replacement fund, which was promised to be delivered within 3 days, came to me after 9, all my calls, questions were answered, they were not in stock, as they arrive, so they will arrive. To my objection that, according to resolution 778 on consumer protection, a replacement fund must be provided within 3 days, they replied that they did not obey this resolution, they had their own contract, which did not specify the time frame. As a result, the replacement fund arrived, I was glad that at least it came, but the story did not end there. We turn the car around, and there is no water supply rod included with it. And it would have been all right if, when I took my car for repair, they hadn't told me that all the hoses, instructions, etc. should leave with her. Further more interesting, the acceptance and transfer certificate in the package indicates that there is a hose. They answered my call to the store that they should have kept their own. When asked why it is in the act, they tried to say that this is a common package, once it was, now it is not, that they do not rewrite anything, and so on. Although the act is in my name and there is a footnote at the bottom that I am obliged to return the car to them with all the components specified in the act. I asked to bring a hose, the answer is: "we have provided you with a fund." I asked who else I could discuss this issue with, they answered me verbatim: "275 call if you want to talk"! I got through to number 275, and to my surprise, I was told that the replacement fund, if not in stock, should have been delivered within 3 days, and the hose with the car should be, if specified in the act. I was offered to submit a request to the store, but I no longer have the desire to communicate with those employees. I will buy a hose to make it faster, but the impression of the store and its employees is spoiled.

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Анастасия Ментюк

Level 5 Local Expert

Terrible staff who do not know the assortment, cannot properly advise A girl with a disgruntled face, who had to run away from, although they were determined to leave with the purchase

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Стёпа Лакринец

Level 6 Local Expert

The other day I bought an oven in the Fifth element. I was pleased with the build quality and functionality, convenient operation, warms evenly. Consultant Oleg, well done, suggested what to look for when choosing, gave good advice.

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Валерия Нарочинская

Level 9 Local Expert

I always worry about the delivery of large equipment. I ordered a refrigerator at 5, it was delivered on the specified day and without damage. I really appreciate such attention to the client.

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Меркушева Лидия

Level 6 Local Expert

I decided to update the appliances in the kitchen and ordered a blender over the Internet. I liked the delivery and the fact that you can immediately arrange an installment plan. The blender was brought, everything is safe and sound. I am happy with the purchase.

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светлана панковец

Level 3 Local Expert

Polite and professional staff, a sufficient selection of goods. I regularly buy (smartphone, juicer, kettle, scales and much more). I was satisfied with everything.👍

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Алла К.

Level 3 Local Expert

Hello. I had the refrigerator repaired under warranty. They arrived, took it away and repaired it very quickly. A substitution was brought. And so I forgot in to replace your grid. I thought it was over. Anya called the forwarder and asked him to find my grate. In general, they found everything and brought it to my house as soon as possible. Thank you all very much. Your team is working very smoothly and efficiently. I was surprised by such solidarity. I wish you prosperity and more grateful customers.

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Виктория Гошка

Level 8 Local Expert

I think this is the best store we have in Molodechno))) There is generally everything and the staff are patient. At the same time, the prices are very pleasant and you can pay with balls.

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Александр Четвергов

Level 9 Local Expert

The store is large, but the selection of products is very small. It is better to choose from an online store and order delivery to the store. The range of products is very meager

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Вадим Баринов

Level 6 Local Expert

I went to the store to get a hairdryer for my wife. Kudos to consultant Elena, who helped choose the model. I trusted her feminine opinion and guessed right! The wife is happy. There was a discount on the hair dryer. Thanks to the store.

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Ирина Шелег

Level 11 Local Expert

A store with a large selection of products. Everything is conveniently located, it is easy to find what you need. The staff is responsive, polite and helpful. I would like to wish success to this team!

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Наталья Хоружик

Level 2 Local Expert

The TV was put into repair according to the PRS, there were white lights all over the screen. Returned from repair after 3 weeks, they said they had replaced the backlight of the screen. The act of work done was not provided, after checking the TV, the white lights remained. After contacting the store, an answer was given:Do these stains bother you??? You will have to give the TV back to the service center. A mess in a word, they repair the equipment every other time!

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Сергей К

Level 13 Local Expert

A great store in one of the largest shopping malls. We bought more than one piece of equipment there. A couple of times I had to change to a similar one under warranty due to some kind of malfunction. Everything was always easy and stress-free. So I recommend it. That's just the trouble with parking. And it will be even worse when all the points of sale in the district start working and people will trample here!

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СЕРГЕЙ ПУСТОВОЙ

Level 8 Local Expert

Dear friends, never buy an additional warranty. This company will find 1000 reasons not to repair the goods.

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Анастасия П.

Level 2 Local Expert

There are no questions for the consultants. But what are the cash registers for if you don't need to pay there at all. You can stand at the checkout, but only when you ask if anyone works here, then they will say that you do not need to pay at the checkout.

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Мила Руденко

Level 6 Local Expert

I want to leave a negative review. On March 24, a Samsung QE50LSO3AAUXRU TV was purchased in your store. We wanted a TV with a voice assistant. That's what we told the seller when we bought it. He offered us this model, but did not warn us that the voice control is in English! The next day we tried to exchange this TV for another model with voice control in Russian. To which we were told it is impossible! Why didn't the staff warn you about this in advance? If sellers don't know all the information about the product they are selling! So why are they working there then? I used to enjoy shopping at this store. Now there is no desire to buy there!

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дмитрий б.

Level 10 Local Expert

The choice of goods is huge, delivery within a day from Minsk, promotions, bonuses, parking, staff at the level

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Лиза Б.

Level 2 Local Expert

I bought quite expensive wireless headphones for my phone, but a couple of days later I noticed a trust in the left earphone. I brought them and sent them to the service center on October 20th, and on the 27th the service finished working with them. The headphones were given away on November 13. Bottom line: the service has done nothing, the earphone is still cracking. I highly recommend NOT buying anything in this store.

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Сергей Гакало

Level 7 Local Expert

I chose an aerogrill for a gift, I don't understand anything about the characteristics. The consultant was not too lazy, explained everything and helped to choose a good inexpensive model. The birthday girl was over the moon with happiness.

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masha k.

Level 2 Local Expert

We bought a refrigerator 5 years ago, took an additional warranty under the extended service program. We were convinced that if you do not use the guarantee, you will be refunded the entire amount in cash. But that was not the case, when they came to return, they did not return the money, but issued a coupon for a 50% discount, i.e. if you want to return the money, then buy any product, but no more than the amount spent. Deception is all around(((

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Лариса Воробьёва

Level 4 Local Expert

A huge selection of equipment at reasonable prices!

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Рита С.

Level 2 Local Expert

We purchased an e-book as a birthday gift, arranged delivery, and paid for everything. As a result, there was no delivery at the appointed time, the delivery was postponed all the time, citing heavy workload.

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Илья Лядчик

Level 6 Local Expert

I saw a hair dryer promotion on the website, my hair dryer just broke down. I ordered it with delivery to the store. We've also added bonuses, nice to meet you.

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Татьяна Кунавич

Level 2 Local Expert

We bought a printer, the consultant said that it was refilled, but in fact it turned out not to be so.

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Tanya S

Level 2 Local Expert

Hello, on 11/19/2022 in the city of Molodechno, I bought xiaomi redmo buds lite wireless headphones. The sales consultant (although he did not care) did not inform me that the charger was not included in the package. After leaving the store, when I opened the purchase, I found that it was not possible to charge the headphones. This made me very sad, because I had to go again and buy a charger. But I already bought it in another store. Conclusion: negligent attitude towards customers, and lack of knowledge by specialists of what is included in the product package.

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Вячеслав Судникович

Level 15 Local Expert

A nice, spacious store. A large selection of products.

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иван

Level 8 Local Expert

Element 5 is always on top, friendly staff, professional consultants. You can apply for a loan without any problems right on the spot. I buy it myself and advise you.

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Людмила Сильванович

Level 5 Local Expert

Cultural and operational services. Thanks to the consultants.

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Дина

Level 13 Local Expert

Attentive sellers, good service, pleasant prices.

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дмитрий Быков

Level 4 Local Expert

And the store was always of the best opinion, but I bought a TV set-top box, it broke down after an hour and a half of work, I went to change it to another one that was available and on sale. In response, I heard a categorical no from the service center consultant, after which I introduced her to the law on consumer rights, in particular article 22 23, which says 1. If the consumer discovers defects in the product and submits a request for the replacement of such goods, the seller (manufacturer, supplier, representative) is obliged to replace such goods immediately, and if additional quality control of such goods is required by the seller (manufacturer, supplier, representative), replace it within fourteen days from the date of presentation of the specified requirement. Moreover, he provided a video about the incorrect operation of this smart set-top box, as a result, this device was sent for examination and told to wait 14 days. The staff does not value the time of their customers... rating 2, is it really so difficult to replace it with a quality product??????

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Владислав М.

Level 7 Local Expert

A wonderful store with excellent staff

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5 Element

134 reviews