5 Element

4.7

234 ratings

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Виктория Ивановна

Level 3 Local Expert

There's a whole room full of staff. But there is no one to serve the customer. The attitude is careless. Twice I got into situations where I had to wait for half an hour at the checkout in the absence of a queue. Is it customer-centric???! Work on the staff, it feels like you've been recruited by an ad. Lack of basic politeness.

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Надежда Ахралович

Level 5 Local Expert

It is very pleasant to go to this store, the sellers are always friendly and competent, they will advise you, they do not cause problems with any product, we constantly use the service and purchase goods in this store, we have purchased a discount business card from this store, which is very nice when discounts are applied on this business card.

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Светлана Пигулевская

Level 2 Local Expert

I purchased 2 Kitfort products from the 5 element Lida store: a hair dryer and a kitchen mixer. I am satisfied with the quality of the purchased product. The mixer is powerful, I have used it many times during this time. The hair dryer is also of good quality. Thank you))

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Анастасия Кузнецова

Level 7 Local Expert

Helpful staff, polite, maximally detailed answers to questions and very competent consultations, but...!!! 4 stars due to the obsessive attention of the same employees, I understand that it's hardly their fault, but sometimes I can wander around the shops without any particular purpose and I frankly want to minimize communication with the outside world at such moments.

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mega 3113

Level 8 Local Expert

The store used to be on top! The 5th Element pleased with the abundance of goods and, most importantly, polite service! Now he has slipped to the traders from the market! We purchased a Hephaestus gas stove in installments for 5 months! We immediately agreed that the delivery would be after 17.00 due to the fact that there was no one to take it! Now the delivery driver called his wife and confronted her with the fact that there would be a delivery in an hour! To which the wife said that there was an agreement after 17.00! The driver was rude to his wife! He said to deal with the 5th Element! In the very same store, they also began to download the rights that the buyer is obliged to accept the goods, because he was warned an hour in advance! Shame on you! There's nothing to mess with an arrogant store!

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Вероника Виршич

Level 7 Local Expert

I came to pick up and pay for my order quickly. The girl stopped offering to put a film on the tablet for 150 rubles only after the fifth refusal. Then they repeatedly offered to install programs and make an extended warranty. Employees don't hear the word "no". Then they finished it off with a basket of help at the checkout. I barely ran away. I ordered an item for 1,200 rubles and I'm not going to leave a penny more in this store. The employee also opened the factory packaging of the product and removed the film from the screen to check for defects. But was it really difficult to offer the buyer to do it himself? This is my purchase, and I want to enjoy unpacking the product. At the same time, she "scratched" the tablet screen with a long fingernail when she tried to remove the film. Indeed, with such employees, the film is simply necessary.🥰 Terrible store experience.

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Аня Сосновская

Level 2 Local Expert

I'm not thrilled! They breed buyers for money, specifically. The staff (the girl) is rude, who sits on the registration of installments and loans! On 03/12/2025, they wanted to buy a TV, and eventually they bought a TV (+additionalwarranty)yandex station(+ kinopoisk subscription) It turned out that they were sold to the wrong station that should be connected to the TV. Anyway, he talked a lot about what really doesn't exist at this station. We are very upset that people have the audacity not to convey all the full information to the buyers, or they deliberately keep silent so that the buyer does not disclose this scheme first...

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Марта Петкевич

Level 2 Local Expert

Good service, friendly staff,not intrusive .A huge selection of products, at reasonable prices.

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Марьян Тарасевич

Level 2 Local Expert

I bought an Asus laptop in the store. I was very pleased with the purchase and the very courteous service. Thank you very much! I will always contact you!!!

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дмитрий синевич

Level 10 Local Expert

The assortment is a bit weak. Delivery on order takes 2-3 days. We need either a better assortment, or when ordering for tomorrow. It used to be better.

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Александра Запасник

Level 4 Local Expert

🥰🥰🥰I've never left negative reviews, but it just so happened that this network just drove me crazy. I bought a laptop on credit, it cost 2,400 kopecks...as a result, the consultant imposed the official Windows (it's okay, they decided to take it themselves), but claimed that the office package was not there and that it would install, but no one said that it cost money, so they punched the check 2 times, as a result, 2,400 exceeded 3,000 and a half. Unfortunately, my mom was in charge of the purchase and she didn't really understand it, and the loan had already been issued, if you only knew how much I regret it....the laptop itself worked fine at first, speaking of the office package...yeah...they installed an office suite, that is, something that is not completely an office package, and God forbid they took off the money. The laptop worked for almost 2 years and broke down, they didn't help me with the repair...we are still paying off the loan without a laptop. I hope the consultant's bonus, which sold this laptop with all their "package", will go to him for treatment, because I wish him and the entire network "prosperity"

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Роман

Level 12 Local Expert

a very good store, low prices for equipment and fast free shipping, I have been ordering goods from it for several years

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Марина бычек

Level 2 Local Expert

Hello. Do not contact these stores. We bought a Polaris robot vacuum cleaner with a one-year warranty, there was a breakdown of the main brush (stopped rotating), they refused to repair it because the warranty was canceled. According to the documents, the warranty is still half a year. Naturally, the next instance is the Court

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Катя Лопато

Level 17 Local Expert

An excellent home appliance store and accessories for it , pleasant service and high-quality advice on any issues

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Виктория

Level 13 Local Expert

Everything we bought has been working for years. No adventures, everything is fine. The service is unobtrusive.

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Галина Р.

Level 3 Local Expert

The first time I encountered such an attitude of the administration, they do not solve the problem, but scare me with the law, although it could have been fixed. A bad store,

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Андрей Некраш

Level 11 Local Expert

A great store with a wide selection and competent staff.

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Аня Сафаревич

Level 2 Local Expert

The store is excellent, I buy all the equipment in the Lead of the 5th element, although I myself do not come from the Lead. The last thing I bought (more precisely, in installments) this is a Polaris PVCR 1229 WI-FI IQ Home Aqua robot vacuum cleaner, which I did not regret at all, cleans everything very well. Sellers are well aware of the product. They are always in a hurry to help, they will advise what is best for customers. Promotions are held regularly. A wonderful store.

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Юра

Level 9 Local Expert

Sometimes I buy electronics, TV, laptop, etc. here The service is good There are often queues, but despite this, the service is quite fast There are also sales consultants who can tell you what to take better

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Александр Малазинов

Level 6 Local Expert

A large selection of products on site, as well as on order. Responsive sellers, pleasant prices, many different promotions, bonuses and banks through which you can take an interest-free installment plan or loan.

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Андрей Лев

Level 2 Local Expert

This is some kind of horror.They try to sell you what you don't need.It looks like company policy.Even at the checkout, they try to squeeze in every little thing.

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igor gorthakov

Level 4 Local Expert

We wanted to buy a vegetable dryer, found it on the Internet showed what was available in this store, drove through the whole city, it turned out that this model was not there, spent both fuel and time, the consultants said that we were not the first to order with such a problem and would arrive in a couple of days, then why confuse people and write that there is in the store such a product

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Илья П.

Level 2 Local Expert

Sharashkin's office. Individual sellers, if they see that a person does not understand, try to sell him a product that they cannot sell. G. Lida

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Ольга Ключевская

Level 12 Local Expert

A good store. They give loans and installments. Competent and responsive consultants . The store is located inside the mall. Good parking.

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ГЕРМАН В.

Level 3 Local Expert

As soon as you enter the store, the thought immediately comes to you: now they're going to try to sell me everything in the world. I came to get a mouse, so they even tried to sell me a cheap dish detergent. Thank you for not trying to cram a thousand and one additional guarantees into the mouse. Don't go there - they will try to breed you!

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v3ravorobyova

Level 8 Local Expert

This store is improving every year. It is very convenient, sellers are well aware of the product. They always rush to help. Regular promotions. A wonderful store.

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Иван Колышко

Level 7 Local Expert

A great store, you can buy everything in installments, a large selection, competent advice!

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Олег Будилович

Level 10 Local Expert

The light mode of operation, such a store and until 20.00, is nonsense. People are only coming home from work at this time.

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Настя С.

Level 9 Local Expert

Great store, great selection and good staff

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Sergio

Level 9 Local Expert

They work on the principle of just selling.

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Михаил Свирид

Level 13 Local Expert

All for a fiver. Products, prices, staff. For all the time that I made purchases there, there were no complaints. Thank you to the employees for the courteous service.

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Влад Сеньковец

Level 11 Local Expert

Great store, good and qualified staff.

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𝕋ℝ𝕀𝕊𝕋𝔸𝕃𝕃

Level 3 Local Expert

A good store, a large selection. The staff is excellent.

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Екатерина

Level 7 Local Expert

A wonderful store, you don't have time to think, call a consultant - he's already there!!! They will explain everything in detail, show you, tell you. If for everyday equipment, then only in the 5th element. !!!!

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Марина

Level 25 Local Expert

A lot of things are missing, and a lot of things are useless. Prices are like gold. Like all the fifth elements, it is expensive and there is no normal product, only China

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Андрей Тумелевич

Level 17 Local Expert

Everything is fine except the prices.It needs to be lowered.

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Анатолий Жилевич

Level 4 Local Expert

Very good consultants,,polite

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aleksandr berdovski

Level 12 Local Expert

The store is good. The manager is excellent. But on the Internet, the product is cheaper than in the store, if you use a promo code.

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Юрий Белоголовый

Level 6 Local Expert

Help in the selection of goods, discounts are delicious!!! However, there are no computer components.

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Галина Самаева

Level 11 Local Expert

I like the store.We recently bought a washing machine) I was pleasantly surprised, I got answers to all my questions!!!

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Constantinopolius

Level 12 Local Expert

Excellent store, high-quality service, professional staff, pleasant music)

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виктор с.

Level 2 Local Expert

26,06,20 g, issued a freezer in installments - the sellers are polite and know their business, helped with the choice . The service is at a good level.

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Евгений

Level 8 Local Expert

There is little space, it is cramped. The sellers are good and interested. I looked at the phone and 4 sellers came up in turn.

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Иоланта Романович

Level 7 Local Expert

Unfortunately, we didn't find what we were looking for. But the staff is very helpful and polite.

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юрий савицкий

Level 7 Local Expert

Home appliance store is good

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Полина П.

Level 3 Local Expert

They turn on the music too loudly, it's annoying

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Anonymous review

The work of the store is organized. The range is wide. It is possible to order the product

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Матвей

Level 6 Local Expert

Good technique

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Игорь Юркевич

Level 11 Local Expert

I bought batteries in the remote control for two weeks while they are working

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Ярослав Будевич

Level 6 Local Expert

A wide range, attractive prices, couldn't help but share a review

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5 Element

67 reviews