The incompetence of the staff is simply off the charts. First of all, to buy something, you have to look for a long time for someone who will bring you this product. The employees of the home appliance department are huddled somewhere, seeing that their eyes are looking for them, they go somewhere far away. They can't really advise you because they don't have information about the product being sold. On September 12, before the store closed, we bought a vacuum cleaner. Unfortunately, it was already 10 minutes before the store closed when we decided on the choice - Tefal. The consultant brought a box from the warehouse, and a vacuum cleaner from the showcase, and began to fill out the documents. At that time, I was reading the instructions and checking the configuration. The instructions are common for different models of vacuum cleaners, the number of brushes for this model of vacuum cleaner is not listed. There were two brushes in the box, one for the floor and one for the furniture. When I pointed out that there should also be a slot nozzle (which, by the way, is depicted on the box from the vacuum cleaner), I was persistently and persistently assured that this model does not have it, and the picture on the box is a common image for all models of vacuum cleaners. There was no time to continue the argument and figure out who was right. Since the vacuum cleaner was urgently needed, and the next morning we took it to the village, we had to buy it as it was. Already at home, I opened the store's website and made sure that the slot nozzle is included with this model of vacuum cleaner. In general, the seller could easily check it just by looking at the computer, but he was just too lazy to do it, because he was in a hurry to go home as soon as possible, and then, you see, we're bothering him with our vacuum cleaner, delaying him...

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Vladimir B.

Level 6 Local Expert

It's difficult to find something, the staff is unresponsive, they are only busy selling paid goods, alarms are constantly beeping at the stands, but no one is in a hurry to turn them off. We freaked out, went and bought what we needed from another place.

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Евгений

Level 7 Local Expert

A good store with an excellent assortment and selection of goods. There is plenty to choose from for each element... When buying a fan, I traveled to 5 stores and they were not even available anywhere, but there was a good copy for the price and quality (maybe because the place is quiet and there are fewer people). But consulting specialists should be invited here to be more experienced. If it were decent to laugh, then my friend and I would laugh out loud when choosing a hob... The consultants, except to talk about the fact that you need our 5-year warranty like air, do not know anything else, even what registration number to write in the warranty book (asks me. I should probably know what the number of the hob is, yeah). I will not lower my rating for the work of consultants, but they are just clear guys.

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