5 Element

4.7

384 ratings

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Татьяна Бондарчук

Level 2 Local Expert

We bought a Kitfort-4680 waffle iron in the fifth element on 12/20/2025 for 70p. We've been wanting to buy a waffle iron for a long time, we spent a whole week choosing and watching various videos on the Internet, and yet we settled on this waffle iron and this company.I liked the look, black as I like it.We have already tested it in our work, we took the recipe from the book that came with it.The waffles turned out the first time, we didn't even expect it ourselves.I recommend this particular waffle iron for purchase.

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Марина

Level 6 Local Expert

The incompetence of the staff is simply off the charts. First of all, to buy something, you have to look for a long time for someone who will bring you this product. The employees of the home appliance department are huddled somewhere, seeing that their eyes are looking for them, they go somewhere far away. They can't really advise you because they don't have information about the product being sold. On September 12, before the store closed, we bought a vacuum cleaner. Unfortunately, it was already 10 minutes before the store closed when we decided on the choice - Tefal. The consultant brought a box from the warehouse, and a vacuum cleaner from the showcase, and began to fill out the documents. At that time, I was reading the instructions and checking the configuration. The instructions are common for different models of vacuum cleaners, the number of brushes for this model of vacuum cleaner is not listed. There were two brushes in the box, one for the floor and one for the furniture. When I pointed out that there should also be a slot nozzle (which, by the way, is depicted on the box from the vacuum cleaner), I was persistently and persistently assured that this model does not have it, and the picture on the box is a common image for all models of vacuum cleaners. There was no time to continue the argument and figure out who was right. Since the vacuum cleaner was urgently needed, and the next morning we took it to the village, we had to buy it as it was. Already at home, I opened the store's website and made sure that the slot nozzle is included with this model of vacuum cleaner. In general, the seller could easily check it just by looking at the computer, but he was just too lazy to do it, because he was in a hurry to go home as soon as possible, and then, you see, we're bothering him with our vacuum cleaner, delaying him...

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Евгений

Level 7 Local Expert

A good store with an excellent assortment and selection of goods. There is plenty to choose from for each element... When buying a fan, I traveled to 5 stores and they were not even available anywhere, but there was a good copy for the price and quality (maybe because the place is quiet and there are fewer people). But consulting specialists should be invited here to be more experienced. If it were decent to laugh, then my friend and I would laugh out loud when choosing a hob... The consultants, except to talk about the fact that you need our 5-year warranty like air, do not know anything else, even what registration number to write in the warranty book (asks me. I should probably know what the number of the hob is, yeah). I will not lower my rating for the work of consultants, but they are just clear guys.

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Александра Размовка

Level 3 Local Expert

I would like to express my deep gratitude to the administrator Dmitry Prokopovich. An incredibly pleasant young man, and consulted, and pasted a protective film. I answered all the questions, conducted the sale from beginning to end. Customer orientation is 10/10!!!

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Vladimir B.

Level 6 Local Expert

It's difficult to find something, the staff is unresponsive, they are only busy selling paid goods, alarms are constantly beeping at the stands, but no one is in a hurry to turn them off. We freaked out, went and bought what we needed from another place.

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Ivan Niadvetski

Level 8 Local Expert

A great store, mostly thanks to the staff. I've been to others on this network, they're the friendliest with humor, all questions will be answered, and the wait is minimal.

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Сергей Соколов

Level 7 Local Expert

It's a good place. You can try to feel absolutely different techniques with your hands. The staff is unobtrusive, I think it's good)

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Марина

Level 10 Local Expert

I want to express my special gratitude to Vanagel Sergey! I consulted in full, bought a coffee machine and a vacuum cleaner - I told you everything, showed you, demonstrated! I'm happy! Thanks! In general, the staff at the store is very good, always polite and smiling!

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Александр Лунев

Level 8 Local Expert

The store is not bad, the staff is friendly, they will tell you everything about the product that interests them and can choose the product for your wishes.

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Алена К.

Level 3 Local Expert

Once again, I faced the problem of delivering the goods under warranty. Moreover, it is impossible, according to the main one, or protection +. Last year I handed over a steam system for protection +. There was no similar product in the substitution (any system). They queued up for a regular iron. After 2 weeks I arrived, I took it away purely on principle, it did not work. I went and bought it, I had to. Because a month without an iron is unrealistic. Today I faced the same problem. I handed it over this time under the usual warranty. I was the first to ask about the substitution, they only said the iron and it is not available now. I'm sure that then the non-working, dirty one will come again. When I asked purely for interest about a similar product, they answered confidently, even with superiority, "they say, of course not, it would be if for protection." I replied, "Okay, let's do the defense. Will you give me an analogue then?" The girl searched for information and said "oh, no." When selling a product, everyone knows everything, there is a lot of information on protection, which later partially does not correspond to what was told. If you research a certain product, and periodically go to a consultation, then it's generally interesting. Every day you can learn new information and point of view. As a result, you get more confused. Everyone is right. You'd better tell me the characteristics, show me, compare. Not your vision. And many people lack professionalism. I visit this store very often. I can put five stars, I can put 1. It all depends on the case - successfully or not. Today there is 1 star. I can write more often about what I saw) And heard) And what kind of service) And what kind of guys) You also have amazing employees. I'll write their names after the next visit. I really hope that we will issue a substitution!!!

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Мария Т.

Level 4 Local Expert

Excellent service! Friendly and professional staff! When buying a computer, we received maximum assistance in purchasing and consulting on maintenance. We also applied for those.They received support and comprehensive assistance. I recommend this particular store to everyone!

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Диментий Славинский

Level 8 Local Expert

One of the many 5 elements. The area is not that big. It is worth considering that the range is not as large as in some shopping malls. Otherwise, everything is there, a little less. Keep in mind

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Ганначка

Level 18 Local Expert

A good standard fifth element. Friendly sellers. If suddenly the product becomes defective during operation, then a refund is carried out without any problems

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Игорь Дайнеко

Level 16 Local Expert

A pleasant store and company in general. I couldn't find the right product, but I ordered it to be delivered. What I like is that they sell either by bank transfer or for cash, but with VAT included.

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масонство

Level 4 Local Expert

Incompetence of employees They sell to sell The product was bought (not by me), unnecessary subscriptions were thrown on top

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Тамара Винникова

Level 3 Local Expert

02/15/2021 I purchased the product in this store. I would like to immediately mention a very good range of products. When choosing and buying a product, I was pleasantly surprised by the staff! Especially the store director! A very polite, attentive and pleasant man who spoke in detail about the product! I was very pleased! I strongly recommend the entire chain of stores "5 element" to take an example of communication and service from this store! Now you can only shop here!

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Всё ровно

Level 12 Local Expert

Well, what can I say, the store is great, I always buy in it and often!!! Delivery is always pleasing, bonus points are also huge, consultants are normal, but as soon as they begin to switch to system vparivaniya and stories about there was no going forward, well, I just want to ....... And since always at the height of👍p. With consultants, don't be so annoying!!!!!!!!!

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Ирина Г.

Level 10 Local Expert

A great store, friendly managers give good advice. I recommend it!

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Соил А.

Level 5 Local Expert

The consultants helped with the selection , even though they did not even have the product in stock , they looked at it on the store 's website .

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Ангелина Скоробогатая

Level 8 Local Expert

A very good store! This is not the first time I have made purchases, starting from charging my phone, ending with more significant purchases. I really like the location of the store, in the Bonus itself, which is very convenient for me. Good sellers and consultants, always prompt, recommend, friendly. I recommend it!

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Екатерина Качалова

Level 8 Local Expert

Good service. A large assortment. The store is conveniently located. Convenient large parking lot

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Никола

Level 20 Local Expert

A great store. A large selection of products. When discounts are available, you can purchase products of interest. There is an installment plan. Competent and cheerful staff. Everything is fast, clear and confident.

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Александр

Level 4 Local Expert

Once again I ran into the service . Who writes constantly that the device is not in good working order. It is very problematic to repair the equipment.

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Чэшырскі К^-^T

Level 9 Local Expert

The store's huge disadvantage is the employees. I bought a fitness bracelet yesterday. I came home, unpacked the box - and the bracelet is not available. I had to go back to the store. The goods were certainly given away. But if it was a gift? A week later, in a solemn atmosphere, the child opens the gift and sees an empty box. In general, when going to this store, check the availability of the product in the box. If you don't want to drive several times.

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Катерина Смайл

Level 11 Local Expert

There are a lot of goods, sometimes you can buy an inexpensive one, but just as often, you can find it much cheaper on the Internet. The staff at the checkout is good, but the consultants are 3 out of 5. We bought a phone once, decided on the brand and asked the consultant to arrange it for us, so he started saying that you did not choose a very good phone, and took us to the wing of expensive phones, although we made it clear to him that we had been choosing for a long time, and after learning all the details of the brand we needed, we want to buy this one, to which, and from the second time, other phones began to show us. We had to raise the tone, which we really didn't want to be given the phone we chose. Where has this been seen ? Knocking out goods by force ? But also to get an extended warranty, the masters. But you can't fool us) I understand that this is an installation for the staff, to offer everything, but you can not do it so aggressively...

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Лёша

Level 6 Local Expert

The best store, prices for any budget, you can order at home and pay in cash at the checkout, as on WB, ozon, etc.

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Александр

Level 3 Local Expert

I would like to express my deep gratitude to the management and staff of the store at Dove 3. Here are the most polite, sensitive, attentive and competent staff. Thanks!!!

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Станислав Станкевич

Level 13 Local Expert

People, don't get fooled by the "protection +" program. This is almost pure fraud. The state guarantees you two years of warranty protection. They also sell it to you additionally. The only thing it's good for is for children who can break appliances. And then you will not see any money, but only a 70% discount on a new purchase on the 5 element network and within two months!!! In general, the prices are not bad. But their desire to cheat negates all the good things they have.

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Юлия М.

Level 3 Local Expert

We bought a kettle in this store. The kettle turned out to be unusable, because when the water was boiling, a terrible smell came out (drinking such water is simply unrealistic). The refund was refused, arguing that the product is in good condition. I do not advise anyone to buy anything in this store.

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Василий Потапчук

Level 5 Local Expert

I ordered a circular saw a week ago. The order was accepted, they said to wait for an SMS about delivery as a bonus for pickup 2-3 days. After 5 days, I did not wait for anything. No one called back, the position with the saw from the site of the 5th element was missing for the order. The managers of the 5th element do not care about customers. It's a pity you can't put 0 stars

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Vadzim Korabelsky

Level 20 Local Expert

A good store, a large selection of household appliances. The pick-up point for goods ordered online. Parking space.

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Екатерина К.

Level 3 Local Expert

Everything takes a very long time, from registration to payment. The consultant on "serious tests" tried to prove that the TV would become unusable in six months if you use third-party sites, namely the browser. It was funny to listen. There is a lack of professionalism.

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Ольчик Крупская

Level 5 Local Expert

Excellent store, friendly staff and pleasant prices

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Светлана Крицкова

Level 11 Local Expert

The staff is qualified. I bought a great robot vacuum cleaner.I always want to come back .

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Алина Карпяк

Level 10 Local Expert

The assortment is meager: we often come in, but there is nothing to choose from at all... But it is convenient that you can order pickup here through the online store.

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Анна

Level 9 Local Expert

I received a consultation from a 3+ employee. I was choosing a column for a gift to my son. The next day, I was in another store of this chain and found out that what I was advised, not all the characteristics of the product corresponded to reality.

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Alexandr D.

Level 9 Local Expert

Competent but unobtrusive consultants. We bought an induction cooker, an oven, a smartwatch here - everything is fine.

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Anonymous review

We missed all the sites, but Yandex didn't))) well, you don't need to! that's why you have so few reviews. And I think my review is informative and does not offend anyone. The judge is a moderator, and he's just a human being. Good luck, I'm retiring from Yandex I have never seen such a boorish attitude from the leadership anywhere. The man who introduced himself as the head absolutely does not know how to talk to people. He has no idea what kind of promotions are taking place in the store and sent me in a brazen form to the Tefal company - this is their promotion and deal with them :-) Sales consultants have no idea about prices or promotions at all. They run back and forth and are not eager to help the buyer. I checked the price of the product with the consultant several times, but the price changes 2 times at the checkout!!! Not the prices that are indicated in the hall. And it's only when I'm with them that they start to figure out what kind of promotions they have. The fish goes out from the head, what kind of leadership - such is the staff. And the management of this store didn't care about the customer! It's a pity, but not a foot in the "5th element" anymore.

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Александр Фетисов

Level 11 Local Expert

The fifth element itself is good, but I bought a stove there and they treated me badly, so it was impossible to return this element itself. I have been using it for more than 10 years

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Артем П.

Level 12 Local Expert

Prices are higher than online

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Сергей Зеньков

Level 7 Local Expert

Good equipment, the staff is polite, everything is well explained, cleanliness

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Александр Боровой

Level 2 Local Expert

They didn't install the system for me.

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Дмитрий Носко

Level 6 Local Expert

Very polite sellers, explain everything in detail and help with the choice

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Ольга ЧУПРОВА

Level 10 Local Expert

A cool store, a real center for buying equipment!

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Timka

Level 9 Local Expert

The store is good. But the person is not customer-oriented. The internal rules are not at all for the buyer, although they are internal Why do I write this because I have repeatedly encountered their "divorce" for an additional guarantee. They don't really fulfill the conditions, but they took the money. On claims under the terms ( even showing the paper exactly theirs printed ) frankly sent to ***

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Любовь Гиль

Level 9 Local Expert

Super! The consultants are polite and qualified! I advise you to visit.

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Abramovich Alexandr

Level 19 Local Expert

The prices are too high. Everything is cheaper in the online store. The desire to visit the store disappears.

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Витта С

Level 7 Local Expert

Great store

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влад жернак

Level 4 Local Expert

I buy often here and reliably

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Олег Рогов

Level 2 Local Expert

The consultants are busy with their own business.. Few people are able to communicate with the client. I do not recommend shopping in the 5th element on the Bonus. Get negative emotions;)

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5 Element

93 reviews