5 Element
132 reviews
February 15
I would like to express my deep gratitude for the high-quality and qualified assistance in choosing equipment to consultant Alexey, who works at 5 Element at 7a Borovaya St., Minsk!!! I recommend contacting him, he helped us choose the right equipment based on our preferences and financial capabilities, gave us sound advice and even took care of things we hadn't even thought about! It's been a long time since I've seen such an attentive approach, sincere interest in work and a desire to help! I will definitely contact him myself, as well as recommend him to my friends. I hope the management appreciates Alexey as much as his satisfied customers)
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October 19, 2024
A good home appliance and electronics store, has everything or almost everything for the home. Good parking, there is always a place. The staff is polite and helpful. Beautiful and pleasant consultant girls, which cannot be said about the guys, I went to choose a technique a couple of times and then it was terribly unpleasant from the consultant(. The product selection is limited compared to other stores in this chain
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January 5
The store itself and the organization are generally good. A good assortment for our realities, frequent discounts.
But the delivery service is the most disgusting shovel trash of all that I have seen in all the stores of the Republic of Belarus.
It is normal for them to bring a NARROW (42 cm) washing machine and throw it on the street because there is a "narrow passage", despite the fact that another store brought and brought a refrigerator twice as large and a 75-inch TV into this "narrow" passage.
At the same time, all 3 times that I ordered, the drivers come impudent, boorish.
The conclusion is that the store is good, but think about it before ordering something big. Or at least do not pay for the order in advance, as I did, so that you can refuse the product in such a situation and let them take it back.
One star to attract the attention of the store's quality service, since no one is going to compensate me for the 100 rubles I spent additionally on calling two movers who brought this washing machine in 2 minutes. For the range and prices, a solid 4 should have been set.
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March 7
5* only thanks to consultant Alexey. This consultant advised and thoroughly talked about all the household appliances in the apartment, and this is not much, not a little, all the large kitchen appliances, washing machine, TV.
For comparison, we went to another 5 element store and returned to Alexey at the Borovaya village store.
We are satisfied with the service and service. Special thanks to Alexey for the time and money saved.
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March 7
I bought a phone as a gift to my wife. I want to say thank you to Jan Melnikov. The guy knows about phones! Polite, patient. He listened to me and tolerated me) He picked me up professionally and told me about the phone, which I bought. This phone wasn't in the store right away, he helped me place an order. Every question I asked was answered. Thank you Jan.
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December 11, 2024
We visited several 5 element and Technostock stores, but we got the most useful information here. Special thanks to consultant Alexey for his help in choosing the right product, professional approach to work and friendly communication with customers
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March 17
The old washing machine broke down and we decided to buy a new one in this store. After that, I will bypass the network of these stores and advise others, and here's why. The consultant advised me to purchase a washing machine from a well-known manufacturer, and then politely asked me to purchase an additional warranty. We went and paid for the goods, and the next day the couriers delivered it, gave us a delivery certificate, a warranty card, and left. When connecting the washing machine to the mains and trying to start it, it immediately knocked out an error and a complete failure of the equipment. When trying to somehow build a dialogue about the return or replacement of goods, he was sent to deal with his problems himself in a polite manner. We have a lot of wet, unwashed things left after the old washing machine, plus a lot more accumulated, after all, two small children. But they are not interested in this in any way, let the service center make a conclusion (according to the law, up to 14 days) with him and come and wash yourself how and with what you want, but we will not refund the money. So think about whether it's worth buying something in this store, or whether it's better to take it from others.
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September 10, 2024
Thank you very much to Alexey, the seller in the household appliances department. A professional in his field!
A very friendly seller, showed everything, explained everything! I helped with the choice of finances and preferences! Thank you very much! I am happy with the purchase!!! I recommend it!
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January 17
I bought a Redmi Watch 3 from this store and couldn't connect it correctly at home. I arrived at the store and turned to promoter Jan Melnikov. A very responsive and attentive specialist. I quickly helped set up the necessary function in the phone and ... hooray, the watch works in the correct format. My big thanks to Jan!
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November 27, 2024
Thanks to Alexey for the good and professional advice on household appliances. Very objectively, without imposition (which often happens). We ordered everything as he said! The whole kitchen!!!
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April 2
I really like this particular store. Friendly and competent staff, prompt, help with the selection, payment, packaging.
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October 23, 2024
A good store, everything is there, excellent service, we bought household appliances and smart watches, repairs were also done under warranty, everything is high quality and fast, I recommend
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December 30, 2024
This store can make normal purchases for someone , but not for me and my opinion personally . The assortment of goods is small and I wonder why you are doing this in one small store there will be a shaft of everything that is impossible to pass through and you will break your legs? And where large areas of counters are empty
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January 2, 2024
Since in Belarus, in principle, there is not a large selection of shops where you can buy household appliances, element 5 certainly occupies one of the leading positions, BUT ... How they deal with pricing for me, of course, remains just a mystery, let me explain: I want to buy a system unit for a child, I chose a position and monitor it for four months (not in a hurry), so that's what the strangeness is, its usual price is 3.300, (error is allowed), and when it came "Black Friday" the price of this block magically rose to 3.700!!!! I began to analyze some positions and came to the conclusion that the store, taking advantage of its position in the market, its monopoly, allows itself to literally rob, just brazenly rob people, unreasonably inflating prices for goods that, in principle, are not worth such money!!! Therefore, when going to the 5th element for shopping, analyze it 100 times, look for other options, do not allow yourself to earn money brazenly!!! This is a complete disrespect to the consumer, let them focus on installments, which they give out to everyone there, just to take the goods, but think, or better calculate how much both the store and the bank will earn for you, maybe it's better to collect the necessary amount and buy the goods cheaper, installments after all is how to pee in winter, It's warm right away, and then... but!!! This is my personal opinion, which may not coincide with yours!
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March 14
Fast, polite, and accessible. They will tell you in detail, explain and advise you. Large parking lot nearby.
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October 24, 2023
We purchased a Polaris coffee machine for personal use on 10/22/2013. The staff service is very friendly and responsive, told about all the promotions held and described in detail the operating conditions of the product. The coffee machine itself copes perfectly with all its functions. We have been enjoying delicious coffee for several days. I liked that the coffee is not very noisy, there is also a special spoon for coffee and its compacting.
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March 3, 2024
Great store, great selection. The consultant immediately offered help in choosing, told me everything, showed me, explained. The service is excellent. Special thanks to Alexey, there would be more such consultants. I wish you great success in your professional activities.
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May 19, 2023
Everything is fine, but it is very difficult to get there on foot
Clear
The salesman in the computer department is just a mega brain,
Example:
. In electrosila, the range of mechanical keyboards is equal to 1, 1 showcase sample
Carla
Consultants don't know or understand anything about keyboards, it's sad
. In the 5th element, the number of showcase samples is about 20 pieces, which is very pleasing
+ the consultant told a lot of interesting things about the keys
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May 15, 2024
I always come here to get equipment. Very competent consultants help you choose and advise equipment for any budget, offer discounts on large purchases, constant promotions
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March 8
It turns out that I wasn't the only one facing the delivery problem.
The cashier was also rude. After such a service, you won't want to contact the store anymore.
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January 1, 2024
I was very pleased with the service in this store! Consultant Pavel professionally laid out all the options and benefits of buying a smart TV. Thank you. I wish there were more of these in other shopping malls. I recommend this store. Prosperity to you!)
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August 17, 2024
Disgusting!
The room is full of consultants, but the buyer is sent to the cashier for advice!!!! (To which there is a queue). Even worse, the administrator, seeing the situation, also sends it to the cashier!
When you talk about the inadmissibility of such a situation, the answer is: well, okay, let me advise you.
Disregard for customers…
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1
October 14, 2024
I use it all the time. Good stores in terms of trying, touching, getting advice. The prices are adequate and the product is not counterfeit plus warranty.
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3
May 11, 2024
Convenient Parking, product selection, polite unobtrusive staff, inexpensive delivery and for 5 fl. No elevator, everything is super
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October 18, 2024
A super team!!! They explain it clearly, go to a meeting for any situation. We bought both a refrigerator and a washing machine, we are satisfied.thank you!
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1
April 26
Large parking lot,large store,lots of different goods
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July 21, 2024
Recently, schoolchildren have been hired ! There 's nothing to ask ! They don't know the product! They said to pour water into the air purifier . And there 's no water pouring in there !! When selling a washing machine , or rather, according to the insurance of the machine , they said one thing in fact another ! In general, I am not satisfied with this store
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October 17, 2023
The steamer was ordered for pickup, i.e. I, as a buyer, decided on my own purchase and decided to purchase the product in the 5th element. I have not yet encountered such disregard for my choice on the part of the order issuing staff. I was told that this is a terrible steamer, that it is Chinese China, "and let's choose something more expensive", "and let's buy it."guarantee", I was practically required to explain why I refuse to sell.guarantees.
Element 5, add.services can be sold with respect to the buyer and his choice.
From now on, it's only the 21st century, they brought it there, silently gave it away and didn't shit your purchase.
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October 21, 2023
Good afternoon.
I want to share with you a review about the purchase of a Polaris PHC 3017RC ARGAN THERAPY PRO hair clipper.
Because I chose this model myself to cut the children's hair at home.
Easy to use
You can cut it both from the network and from charging.
I never thought that a haircut with this machine could bring so much pleasure))
The design is also on top👍
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1
December 15, 2023
We bought Alice's column, the staff were young guys, they told us everything, advised us how to do it better, helped with the choice, helped with the connection. Thanks
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March 8, 2024
The sellers are polite, competent, and help with the selection of goods. A wide range of products, discounts and promotions are pleasing.
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December 14, 2023
Yesterday (12/13/2023) I bought a Samsung Galaxy tab a9 + stylus Fold edition tablet in this store in installments. The consultant did not warn about the incompatibility of these devices. After contacting Element 5, I was informed that the styluses are non-refundable. The consultant refused to check the stylus in the store, arguing that it was not a very functional device.
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January 20, 2024
The 5 element store is very convenient for residents of the Logoi area.I ordered the goods with pickup and you will be well served on the way home..b
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February 29, 2024
Unfortunately, I was not satisfied with the purchase, although the employee praised it very much… Don't listen to the staff - make your own choice based on reviews from the Internet.
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July 10, 2023
Plus, almost any product can be taken in installments. Perhaps this is the only advantage.
Cons - consultants are trying to sell the "protection plus" program and other unnecessary "extras", ranging from a mega for a TV and ending with an office package for a laptop.
I do not recommend it.
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February 23, 2024
They were served quickly enough. I booked the disc, went to the pick-up point. The girl was enthusiastically engaged in her work, called and she immediately reacted, gave out my order
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August 22, 2023
A great store, I bought a TV there. The consultant is very competent, he helped me choose the model that suits my requirements.
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April 9
Everything was done quickly and clearly.
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1
April 7, 2024
Not the best in the network in terms of assortment, but quite a good store. The working time is upsetting - until 20:00
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April 23, 2022
One of the best home appliance and electronics stores. Always polite and attentive sellers, ready to advise and help the buyer choose the product. There are great discounts. I recommend it!
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January 14, 2024
The store is normal. The staff is not very good. They do not consult, but want to sell another one or which they are more interested in selling. It's impossible to get through to them at all.
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September 7, 2023
A large, good store, the sellers are very pleased, they really sensibly advised what they wanted.
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April 17
Very intrusive staff
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September 30, 2024
Everything was fast, clear, paid, picked up and let's go.
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1
September 24, 2023
Pleasant, polite staff.Fast and high-quality service. Thanks
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December 9, 2021
A wonderful store. The assortment is pleasing. But the staff was most impressed - as soon as we entered the hall, the administrator immediately appeared (although I don't know exactly the position of the employee), clarified what kind of product we were interested in, invited the right consultant (came to us immediately). The consultant (I did not remember the name) spoke in detail and "to the point" about the cooktops. Great respect!!!!
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August 26, 2021
A wonderful store. Friendly and competent sales consultants who do not just "sell" the goods more expensive, but help with the choice. A wide range of products. Everyone can choose for themselves what they came for))). A spacious hall, no need to walk right next to the shelves and each other)). Be sure to take a look there.
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January 16, 2023
A large selection of goods. Competent consultants who do not have to wait long. They will listen very carefully to your requests and offer the product to your wallet.
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February 14, 2024
The staff is very attentive. A large selection of products.
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December 21, 2023
The advantages of the 5th element are few, in their online store operators do not always know about the availability of goods, they do not know the characteristics, when ordering another product comes to a particular store. It is better to go straight to the store and choose there, although there is a limited choice when the online store of 5 items has everything.
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