5 Element
80 reviews
March 6
Convenient location, good assortment of goods,friendly and qualified staff, discounts are available,there is delivery, a system of installments and loans.In general, I recommend it.
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January 10
On August 19, 2024, on the urgent recommendation of the seller of the 5 Element store in Slutsk, we bought an RFD-0151, RED Solution vegetable dryer for 389 rubles. From the first day we started its operation, we made apple paste. There were no complaints about the work. The dryer was working on the kitchen floor, as it is bulky and is a heating device. One day, the glass of the door fell off from the dryer, fell to the floor, being at a height of 2 centimeters from the floor, shattered into microscopic fragments (there are photos). After that, it became obvious that the glass was planted on glue that was not applied around the entire perimeter. There are gaps that are not glued. There is no seal around the glass. That is, with the glass preserved, these disadvantages are not obvious. We brought the dryer to the store on 14.10.2024, contacted the administrator, who announced without proof that you most likely broke it yourself, although the dryer did not have the slightest damage. We were asked to write an application for an expert examination, and the dryer was taken away.
The number of the act of transfer of goods: 00001618050.
Since we knew that the examination would take some time, a few days later we bought another, more expensive and different brand. On October 26, we received a text message that our dryer had returned. On October 27, we went to the store, where we were informed that you had damaged your dryer yourself, take it to repair it yourself. The question arises, was it really impossible to call from the service center and offer some options, such as paid repairs? Why should we force our regular customers, which we are, to incur unnecessary costs? Since trips to Minsk and back, combined with the repair of the dryer, will cost the same as its price, we said thank you and left it in the store.
After that, I tried to leave a review on the store's website, but after the review was moderated, I was refused to do so. Not a single call was received from the store. That's how this story ended! It's like we don't exist in nature! The 5 Element store has no concept of loyalty to regular customers, and customers do not have the opportunity to express their opinions and leave feedback!
10.01.2025.
Thank you for responding to the review. Although your answer is completely formal, the person on duty will respond to any negative message. Explain how the examination could prove a mechanical impact on the glass if the glass is missing. Why are you ignoring the fact that the glass was poorly glued and not fixed with anything?This can be seen even without expertise.
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1
1
October 29, 2024
A large selection of equipment. ALWAYS polite consultants who are ready to help and prompt. I love this store. If the product is not in the store, you can find it on the Internet and then pick it up.
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3
July 22, 2023
This is also a retail outlet in the Mayak shopping center. The store is probably one of my favorite for various techniques, I have already bought a lot of things there. The staff is polite and will always show you everything, tell you and even have a heart-to-heart talk.The
store is spacious enough, the air is always clean and cool, especially in summer, you can walk there for a sweet soul, cool down, look at the equipment for one thing, you'll see what you choose for a future purchase. There is a foyer in front of the entrance to the hall, so I would put a mini-bar counter there, for coffee and tea for customers with small pies, as an option to attract a customer.😉. The store holds all sorts of discounts and promotions.
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September 28, 2024
One star for being polite. We gave the phones for repair under warranty. We were sympathetic to the fact that the repair would take about 60 days, but as it turned out, the phones arrived 12 days earlier than the SMS notification arrived. Irresponsible attitude towards customers.
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3
November 28, 2024
A very good store. The sales consultant is polite, they will show you everything, they will tell you everything.
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February 10
It was my first time in this place, as I am from Minsk, I really liked the service, the consultation is at the right level, I recommend it to everyone!
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3
December 26, 2023
A good store. The consultants are friendly, polite, it feels like there really is a lot to choose from. We bought a lot of things here and somehow, with the help of a consultant, we bought a very good refrigerator.
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1
November 13, 2024
A vacuum cleaner in the 5th element was purchased. Two months of use at home and stopped turning on. The money was not returned and cannot be repaired. Unsubscribe that dust got into the engine.
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3
April 23, 2024
There is a large assortment, there are meticulous sellers, but it is everywhere (such a job), but for the most part people are pleasant to communicate and consult. A wide range of products
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2
October 2, 2024
The staff is always on top.I make purchases periodically, except for words of gratitude, there is nothing to say.
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2
July 3, 2023
The store is very good for Slutsk. There is everything you need, you can bring it to order and purchase it in installments!!! However, there is a problem with consultants. There are a lot of them, but it's not much use. They are very poorly versed in technology! But this is not only a problem of the Fifth Element. It is very difficult to find suitable, competent personnel!
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2
1
May 1, 2023
A good store of various equipment, prices are not all quite pleasant, a large selection and consultants will tell you what is better, but it is better to find out for yourself, since often not all sellers will good-naturedly help you find the product that you need
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3
October 22, 2023
A normal store for shopping.Polite and competent staff.Not everything is on sale.Therefore, there is something to work on.You can buy equipment in this store.
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November 14, 2023
They don't know the characteristics of the devices. I took the phone, they tell non-existent characteristics.
We took a table lamp and wanted to help pack it. The seller shoved it into the box like that. There was a feeling that the house would be broken.
We watched a hair washing machine. The consultant said this: "it works with the wiring of the network, without the wiring from the battery." Then read on a piece of paper near the product.
I ordered a portable charger. We searched for half an hour.
Always something new. The 5th element of the city of Slutsk never ceases to amaze. Actually, as well as the stores of this chain in other cities
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1
1
May 30, 2024
The assortment is good.But you need to be very careful or literate.When buying a laptop, I was bred for additional services at a cost twice as expensive
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July 24, 2023
I always liked the staff, how they came from the organization, they always served quickly and efficiently, how easy it was for themselves
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3
November 5, 2023
A good store, a lot of goods, interesting promotions and a bonus program
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3
November 17, 2022
I've been buying until this day.Headphones, power bank,freezer, I wanted a TV.I won't take anything now.I came on my birthday with a discount, to buy a protective glass for a smartphone.At a price of 20p, they tried to sell for 65p.Take away the red-haired salesman.You have a gold shop.I ordered it from the online store:case and protective glass for 28p.It was a pity there was a good store!
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1
November 10, 2021
A useful store with a rich selection of products... It is very conveniently located and there are installments. Pleasant and experienced staff....
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3
March 16, 2023
I like this store. Consultants will prompt and advise on the product of interest.
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2
1
December 18, 2022
A great store. Good prices. Excellent service!
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2
November 25, 2022
The best staff and work in general, efficiently and quickly!
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1
November 13, 2021
A good store. Sellers help with the choice of purchase. I took the iron last time, everything is fine.
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3
1
September 15, 2024
Beautiful
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2
November 23, 2021
The usual 5 element) adequate colsuntants are not intrusive. If you say that you do not need help, they will not follow you and impose on you
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3
1
December 22, 2020
The staff is very intrusive. As soon as I set foot in the door, almost 5 consultants run up and try to recommend me. I haven't had time to look at the goods that are there, to get a price, and the seller is literally hanging over you.
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4
1
June 26, 2022
Great guys, the store is good
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2
1
June 11, 2021
The store is not bad. But the prices are a little too high. Installments for a short period of time are given.
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3
1
October 15, 2022
A good store for the purchase of large goods in installments..
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1
March 7, 2020
Good staff. Not intrusive. They will not sell unnecessary things. They will listen, they will advise...
the prices are a little high.
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5
2
October 30, 2022
The staff is responsive
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2
1
October 6, 2020
Experienced staff,availability of equipment,delivery,all payment methods,installments
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4
March 22, 2023
I like everything.
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1
March 6, 2020
The store is spacious, a good selection of equipment, and a friendly staff.
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5
2
February 6, 2021
Very fast and qualified service
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3
1
January 22, 2020
Network market of household appliances, various promotions, discounts, a large selection
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4
2
February 6, 2020
It's not a bad store, the service is a little slow, but overall everything is fine
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6
1
August 22, 2021
The store is good, but the prices.... Cosmic!
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2
November 8, 2019
Very good service, they will tell you everything clearly and offer a store that is necessary for the city
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3
1
January 12, 2022
There are quite a few goods, and you can still order them.
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1
February 7, 2021
A good store.The same as all the stores in this chain.
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3
February 6, 2020
Good prices, the possibility of installments or a loan. A wide range of products.
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3
1
February 28, 2020
the "Belarusian" version of Russian chain stores whose names cannot be written (because they say that advertising)
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3
June 16, 2021
A modern store for Slutsk
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6
November 9, 2019
The store is very good and there is a large selection for any product
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7
2
September 24, 2019
The range of products is large, the staff is polite, if you need advice, they will help
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10
1
May 16, 2021
Intrusive staff, went into electric power
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2
1
October 5, 2021
There are a lot of appliances in that store!!!
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4
January 6, 2020
A good store. A wide range of prices.
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5
1