5 Element

4.8

434 ratings

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Инна З.

Level 2 Local Expert

We periodically make purchases in this store, the latest of which is the HUAWEI nova Y63 phone. They wanted to buy something relatively inexpensive as a gift, but they found it difficult to choose. A sales consultant named Evgeny came to the rescue. I would like to express my gratitude to him for his competence and kindness. He helped us choose the right phone model. Great store and friendly staff. I recommend.

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Дмитрий Шуманин

Level 2 Local Expert

I really liked the work of the consultants. They answer all questions, provide information quickly, clearly, and understandably to the buyer. All purchase processing operations are also carried out very quickly and efficiently. I am sincerely grateful to the store staff for their pleasant communication and assistance in completing the trade transaction. At the highest level

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Сергей Арутюнов

Level 5 Local Expert

It's just a terrible attitude. We bought a Bosch refrigerator, which started to get electric shocks from the first time it was turned on. After calling the store, they told me in a rough form that there should be grounding. It just didn't work out (I'm an electrician with a college degree), after fighting for half a year, they admitted their guilt. But it cost me half a year of my life. I do not recommend contacting this store.

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Артём Бобров

Level 11 Local Expert

Convenient location, good assortment of goods,friendly and qualified staff, discounts are available,there is delivery, a system of installments and loans.In general, I recommend it.

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елизавета бараченя

Level 4 Local Expert

We ordered a washing machine on December 26, agreed that it would be delivered on the 29th, but in the end we moved it to the 30th. They're calling now, saying it's not possible to deliver, we can only do it on January 3rd, is that okay? Now I have to look for people myself to pick her up tomorrow. And it's not a fact that she will be in Slutsk tomorrow. The car has been traveling from Minsk to Slutsk for the fifth day👍🏻 If you can't do your job properly from the beginning, and don't set people up, don't take it. Of course, no compensation for the time spent, just NOTHING.

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Наталья Крашуцкая

Level 11 Local Expert

We came to get a refrigerator, we needed delivery to the agro-town. It turned out that we are not their delivery area. Despite this, the manager Andrey consulted, explained everything, we made a choice and came to Nesvizh with ready-made pies to make a purchase)) thank you for your competence)

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Владимир Б.

Level 6 Local Expert

The staff is polite and explained everything in detail, advised which product is better to buy and its advantages. There is a large selection of goods, you can choose both cheaper and more expensive.

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Галина Домрачева

Level 4 Local Expert

A vacuum cleaner in the 5th element was purchased. Two months of use at home and stopped turning on. The money was not returned and cannot be repaired. Unsubscribe that dust got into the engine.

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Гуманоид с планеты TERRA🤓

Level 14 Local Expert

This is also a retail outlet in the Mayak shopping center. The store is probably one of my favorite for various techniques, I have already bought a lot of things there. The staff is polite and will always show you everything, tell you and even have a heart-to-heart talk.The store is spacious enough, the air is always clean and cool, especially in summer, you can walk there for a sweet soul, cool down, look at the equipment for one thing, you'll see what you choose for a future purchase. There is a foyer in front of the entrance to the hall, so I would put a mini-bar counter there, for coffee and tea for customers with small pies, as an option to attract a customer.😉. The store holds all sorts of discounts and promotions.

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Вера Васильева

Level 4 Local Expert

A large selection of equipment. ALWAYS polite consultants who are ready to help and prompt. I love this store. If the product is not in the store, you can find it on the Internet and then pick it up.

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Лариса Бондарева

Level 6 Local Expert

On August 19, 2024, on the urgent recommendation of the seller of the 5 Element store in Slutsk, we bought an RFD-0151, RED Solution vegetable dryer for 389 rubles. From the first day we started its operation, we made apple paste. There were no complaints about the work. The dryer was working on the kitchen floor, as it is bulky and is a heating device. One day, the glass of the door fell off from the dryer, fell to the floor, being at a height of 2 centimeters from the floor, shattered into microscopic fragments (there are photos). After that, it became obvious that the glass was planted on glue that was not applied around the entire perimeter. There are gaps that are not glued. There is no seal around the glass. That is, with the glass preserved, these disadvantages are not obvious. We brought the dryer to the store on 14.10.2024, contacted the administrator, who announced without proof that you most likely broke it yourself, although the dryer did not have the slightest damage. We were asked to write an application for an expert examination, and the dryer was taken away. The number of the act of transfer of goods: 00001618050. Since we knew that the examination would take some time, a few days later we bought another, more expensive and different brand. On October 26, we received a text message that our dryer had returned. On October 27, we went to the store, where we were informed that you had damaged your dryer yourself, take it to repair it yourself. The question arises, was it really impossible to call from the service center and offer some options, such as paid repairs? Why should we force our regular customers, which we are, to incur unnecessary costs? Since trips to Minsk and back, combined with the repair of the dryer, will cost the same as its price, we said thank you and left it in the store. After that, I tried to leave a review on the store's website, but after the review was moderated, I was refused to do so. Not a single call was received from the store. That's how this story ended! It's like we don't exist in nature! The 5 Element store has no concept of loyalty to regular customers, and customers do not have the opportunity to express their opinions and leave feedback! 10.01.2025. Thank you for responding to the review. Although your answer is completely formal, the person on duty will respond to any negative message. Explain how the examination could prove a mechanical impact on the glass if the glass is missing. Why are you ignoring the fact that the glass was poorly glued and not fixed with anything?This can be seen even without expertise.

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Павел Д

Level 21 Local Expert

A good store, I bought everything quickly, everything works

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Дарья Лещенко

Level 2 Local Expert

Terrible delivery, couriers in particular. They ordered a refrigerator, delivery was on 06/25/25, they promised to deliver it TO the KITCHEN, in fact they refused to bring it into the house, as they did not like the low doors and the screen on the door. They asked us to tilt the refrigerator to get through the opening and not tear the mesh, to which the couriers replied: "Don't teach us how to work, and in general we will leave it here on the porch or take it back." And then they got caught and our dog didn't like it, even though it was chained up and couldn't reach the aisle. We also had to persuade the couriers to bring it into the house, on the condition that we remove the grid. And in the house, we heard that your windows are low, and the chandeliers are hanging low, and in general you are a problematic customer. And I made sure to repeat five times that WE WERE MAKING CONCESSIONS TO YOU. 😂😂 It turns out that their work was a concession to us. Everything could have been solved by tilting the refrigerator, but the couriers decided to get on our nerves!!!!

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Юля Дагаева

Level 6 Local Expert

A good store. The consultants are friendly, polite, it feels like there really is a lot to choose from. We bought a lot of things here and somehow, with the help of a consultant, we bought a very good refrigerator.

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Марик

Level 13 Local Expert

The store is very good for Slutsk. There is everything you need, you can bring it to order and purchase it in installments!!! However, there is a problem with consultants. There are a lot of them, but it's not much use. They are very poorly versed in technology! But this is not only a problem of the Fifth Element. It is very difficult to find suitable, competent personnel!

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Проверщик

Level 9 Local Expert

A good store of various equipment, prices are not all quite pleasant, a large selection and consultants will tell you what is better, but it is better to find out for yourself, since often not all sellers will good-naturedly help you find the product that you need

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Костя Похожай

Level 5 Local Expert

It was my first time in this place, as I am from Minsk, I really liked the service, the consultation is at the right level, I recommend it to everyone!

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Валери

Level 6 Local Expert

There is a large assortment, there are meticulous sellers, but it is everywhere (such a job), but for the most part people are pleasant to communicate and consult. A wide range of products

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Наталья Лешкевич

Level 2 Local Expert

One star for being polite. We gave the phones for repair under warranty. We were sympathetic to the fact that the repair would take about 60 days, but as it turned out, the phones arrived 12 days earlier than the SMS notification arrived. Irresponsible attitude towards customers.

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Тамара К.

Level 4 Local Expert

The staff is always on top.I make purchases periodically, except for words of gratitude, there is nothing to say.

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Катя

Level 4 Local Expert

They don't know the characteristics of the devices. I took the phone, they tell non-existent characteristics. We took a table lamp and wanted to help pack it. The seller shoved it into the box like that. There was a feeling that the house would be broken. We watched a hair washing machine. The consultant said this: "it works with the wiring of the network, without the wiring from the battery." Then read on a piece of paper near the product. I ordered a portable charger. We searched for half an hour. Always something new. The 5th element of the city of Slutsk never ceases to amaze. Actually, as well as the stores of this chain in other cities

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николай рогатень

Level 3 Local Expert

A normal store for shopping.Polite and competent staff.Not everything is on sale.Therefore, there is something to work on.You can buy equipment in this store.

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Ольга С.

Level 8 Local Expert

The assortment is good.But you need to be very careful or literate.When buying a laptop, I was bred for additional services at a cost twice as expensive

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Федор

Level 23 Local Expert

Everything was fine, the staff, the choice, and so on = excellent

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светлана кондратенко

Level 7 Local Expert

A good store, a lot of goods, interesting promotions and a bonus program

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Владимир

Level 2 Local Expert

I've been buying until this day.Headphones, power bank,freezer, I wanted a TV.I won't take anything now.I came on my birthday with a discount, to buy a protective glass for a smartphone.At a price of 20p, they tried to sell for 65p.Take away the red-haired salesman.You have a gold shop.I ordered it from the online store:case and protective glass for 28p.It was a pity there was a good store!

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Наталия Лемешевская

Level 9 Local Expert

A useful store with a rich selection of products... It is very conveniently located and there are installments. Pleasant and experienced staff....

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Asror Niyazov

Level 8 Local Expert

A very good store. The sales consultant is polite, they will show you everything, they will tell you everything.

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Daniil

Level 8 Local Expert

I always liked the staff, how they came from the organization, they always served quickly and efficiently, how easy it was for themselves

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Влад Кунцевич

Level 7 Local Expert

The staff is very intrusive. As soon as I set foot in the door, almost 5 consultants run up and try to recommend me. I haven't had time to look at the goods that are there, to get a price, and the seller is literally hanging over you.

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Сергей С.

Level 5 Local Expert

The 5th element is the level.A decent choice of goods, not a bad staff.

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Juli Sev

Level 8 Local Expert

Experienced staff,availability of equipment,delivery,all payment methods,installments

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Татьяна Язвинская

Level 3 Local Expert

A good store. Sellers help with the choice of purchase. I took the iron last time, everything is fine.

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Anonymous review

The range of products is large, the staff is polite, if you need advice, they will help

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Евгений Веремейчик

Level 5 Local Expert

I like this store. Consultants will prompt and advise on the product of interest.

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Олег Univers

Level 13 Local Expert

Network market of household appliances, various promotions, discounts, a large selection

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Сергей Балыко

Level 5 Local Expert

Excellent staff

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Rob Zombi

Level 8 Local Expert

The usual 5 element) adequate colsuntants are not intrusive. If you say that you do not need help, they will not follow you and impose on you

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Юлия Г.

Level 4 Local Expert

The store is spacious, a good selection of equipment, and a friendly staff.

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Максим

Level 4 Local Expert

The store is not bad. But the prices are a little too high. Installments for a short period of time are given.

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Алексей Костюкевич

Level 5 Local Expert

Good prices, the possibility of installments or a loan. A wide range of products.

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Александр Гурленя

Level 8 Local Expert

Good staff. Not intrusive. They will not sell unnecessary things. They will listen, they will advise... the prices are a little high.

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Арсений Жаврид

Level 7 Local Expert

Beautiful

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Антонина К.

Level 4 Local Expert

Very good service, they will tell you everything clearly and offer a store that is necessary for the city

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Наталья Дворяк

Level 8 Local Expert

Employee responsiveness

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Роман Р.

Level 3 Local Expert

The best staff and work in general, efficiently and quickly!

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Алекс

Level 8 Local Expert

A great store. Good prices. Excellent service!

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Анастасия Гордеева

Level 9 Local Expert

The store is very good and there is a large selection for any product

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Людмила Иванова

Level 7 Local Expert

Very fast and qualified service

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Сергей Копать

Level 11 Local Expert

It's not a bad store, the service is a little slow, but overall everything is fine

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5 Element

91 review