5 Element

4.8

1141 rating

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Сергей

Level 12 Local Expert

A great hardware store. A huge selection of equipment and more, at affordable prices. Friendly staff. Fast delivery, both when ordering at the store and at home.

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Анастасия Алексеевна

Level 5 Local Expert

I would like to write a thank you note to Igor Firsov. When choosing a vacuum cleaner, Philips was considered, Igor never spoke negatively about this company, told the pros and cons, but in turn compared and showed other models of vacuum cleaners. I conducted a professional consultation. A very pleasant and competent specialist. That's why he wants to come back to your store for shopping. Thank you very much Igor for your knowledge and professionalism.

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В.С.

Level 10 Local Expert

Nice, polite and qualified staff. The assortment seems to be quite good, but you can't buy something from the equipment right away, you need to wait for the goods to be delivered from Minsk.

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Кульченко Наталья

Level 8 Local Expert

Convenient location, there is Parking for cars. A wide range of products. Very polite and competent staff. Prompt service. If necessary, there is a delivery of goods. I recommend

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АСЯ АСЯ

Level 7 Local Expert

This is not the first time I have bought equipment - the service of consultants is at the highest level. Everyone knows the product they're talking about. They will pick up and suggest the product. If ordered, it will arrive tomorrow. I like.

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Елена Пашковская

Level 3 Local Expert

There is a choice of equipment, but most consultants are not interested in clients. On Saturday, with a lot of traffic at the Gabrovskaya store, the guys just stand in groups, we wandered for 5 minutes near the ovens, inductions and hoods, and none of the consultants came up.

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Елена Ковалева

Level 3 Local Expert

We bought a smartwatch for a child. The consultant recommended a certain brand, and it was purchased. As it turned out, there was no battery, the 1-year warranty service was a complete fiction, and the diagnostic reports contained standard unsubscriptions. I'm very disappointed, I won't set foot here anymore, because the purpose of the store is to sell, and then it's not their problem. I do not recommend the Patio as a whole, this is the second unpleasant collaboration.

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Екатерина Дианова

Level 4 Local Expert

Hello, we bought a robot vacuum cleaner in a 5-cell unit located on Gagarin, it worked for 7 months, the dust container and battery broke, the dust container was made, and the battery was stripped down for 6 months of warranty and make your money, extended warranty, why then I threw out 1200 for half a year of work, before that we bought an electric mop, the marriage was returned, the money is true, we will contact in consumer rights, it is necessary to warn that the expanded warranty on the battery does not work like this, how to contact you, no one sees the 5-cell review, I will go to consumer rights that people are being bred for money and that no one warns that the warranty for 6 months is terrible, the Poris P VCR0905WiFIIQ Home vacuum cleaner model Panorama Aqua (white) my phone number is +375447243971, I will continue to act, I will go to court, that's not the case

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Наталия Ш.

Level 4 Local Expert

Until today, I considered this network to be a solid organization, and I was completely disappointed. My husband bought a TV in the kitchen, as the employee advised, it's better to take 32 inches, that 24 is not enough. The TV did not fit us in size, besides, we need to buy another mount. If you hang it, it won't be convenient to watch it. They wanted to return it with a calm soul, and it took off: according to such an article and such an edict, the product cannot be returned, only for a warranty case, and the fact that it was not even taken out of the package and a couple of hours had passed since the purchase does not matter. Everything is for people!!! Hide

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Татьяна Сергеенко

Level 6 Local Expert

We bought goods repeatedly. Of the advantages: Good advice. Installments, different options. Delivery, paid and brought straight to the apartment Newance is like paying for the connection in my case. For connecting the washing machine, the type of installation "Standard " is: Installation . Screw the drain hose to the finished drain point And the water supply hose to the fact that it has already been carried out. That's it. And for this 70 rubles. The bonus is a one-year warranty on the connection. If the hose is not enough in length. Then this is a Premium program, 120 rubles. But the Premium indicates that the completion of the water supply system if there are no supplies. That's the downside. When you order the installation of a car, you pay money. But it turns out that it is necessary to figure out that the hose is not enough. Something is not thought out. This is neither Premium nor Standard. Go to the owners of the washing machine and buy more hoses, because initially no one warned that the length would not be enough.

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Влад Буглаев

Level 4 Local Expert

Terrible return on warranty. When you return the product, there is a thought that this is not a guarantee, but a brain-bashing. For the first time, they did not issue a guarantee, because there are no 18+ years (it is strange when the age limit did not allow you to get a refund for the product). The next time, with visible violations, they were sent to the service center, although they asked for a refund.Do not order here, it is easier to order in other networks, where at least the money will be adequately refunded

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Viktorovich

Level 8 Local Expert

I was once again convinced of the lack of responsibility for fulfilling obligations in this store. I made a birthday gift order online with delivery and pickup from the store. On the day that was specified for the issue of the order, I waited a whole day. At around 18:00, I went to the store and found out that my order would definitely not be delivered on time. I had to go to the party with another gift. The order arrived only two days later. I do not recommend trusting the delivery dates indicated on the website of this store.

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Елизавета Г.

Level 6 Local Expert

I came to consult about the phone for a gift, consultant Alexander explained everything clearly and clearly, thank you) I was in the store on 25.10

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саша н.

Level 10 Local Expert

Why so many consultants? They're standing around, solving their problems. He asked who he would contact for advice, and they pointed fingers at each other. In the end, they pushed everything onto a girl who didn't have any information on my question at all.

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Алина Ивашкова

Level 4 Local Expert

Pleasant staff, all employees are professionals, I have never received high-quality advice, and I am also satisfied with my purchases, there is always a large selection and availability of goods

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Анастасия Борисова

Level 4 Local Expert

It is a very intrusive service, sales consultants try with all their might to sell additional, more often unnecessary things besides the main product - for example, when buying a TV, an annual subscription to the Voka service, as well as the Protection + program, which is not about anything at all. I don't recommend it, and I won't walk anymore, I told everyone I know about the maintenance service near the baseboard.

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Любовь

Level 2 Local Expert

Super staff, high-quality consultations. But it is incredibly uncomfortable to be in this store in the summer, I hoped that at least after the renovation the air conditioning of the room would be improved. The best store in winter.

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Елизавета Лохманкова

Level 2 Local Expert

The service is disgusting, after buying the product we waited 15 minutes to pack the goods, in the end we packed everything ourselves and were still waiting for the warranty card to be issued

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Мирон Фалконов

Level 18 Local Expert

It's a very beautiful store. The goods are in perfect order. The staff are good-natured. We made pleasant purchases with my father.

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Людмила Абрамович

Level 10 Local Expert

I am a regular customer of this store. A large assortment. The staff is competent and polite.

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Елена Кулецкая

Level 6 Local Expert

The store is good, I was there recently and bought a washing machine. There are a lot of goods for different buyers. One disadvantage with the sellers is, I waited a long time for the sales consultant himself, but I didn't get the proper attention. I didn't like it.,,,,

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Кристина Волкова

Level 2 Local Expert

The store is not bad, the consultants are responsive and helped with the choice of equipment. The disadvantage is that the air conditioners do not work, the room is very stuffy, which causes discomfort.

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ЯндексЛайт Лайт

Level 12 Local Expert

We bought household appliances. Special thanks to consultant Ilya for the high-quality advice. There is a delivery.

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Elena Farberova

Level 8 Local Expert

The consultant is very attentive and pleasant. Many thanks to him for his help. I answered all the questions, helped with data transfer and installation and verification of the necessary applications. No matter how long it took. A low bow.

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Ruslan

Level 27 Local Expert

I came to get a phone cable to transfer data from the old one to the new one. The guys were met at the entrance, listened to and advised to contact their IT specialists. Transferring data from one manufacturer to another, there was a problem, a specialist dealt with it for more than 2 hours, and all information was transferred for about 2.5 hours. I was very pleased and grateful to the IT specialist guy, he did everything clearly. He was polite, sociable, and explained everything. And he managed to solve the problems of other customers. We also gave you an annual gift, an antivirus for your phone. I advise you to contact IT specialists at this store, all the guys know their job.

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Kate

Level 4 Local Expert

There's the best hardware store in town. Loans, installments, delivery, consultation. Discounts on extras. services. Recommend

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Александр Бакульманов

Level 6 Local Expert

Polite treatment of customers, apologized for the delay through no fault of their own (Yandex sent the promo code for a long time.)

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Анастасия

Level 6 Local Expert

I like this store. Competent consultants will always help with the choice, but at the same time they do not impose their opinion at all.

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Светлана С.

Level 11 Local Expert

I really like the whole chain and this store in particular. I go there often, fortunately I live across the street. Over the years, I have had a refrigerator and a vacuum cleaner, a washing machine and a TV in my house. And these are only big purchases. I won't mention the rest. I want to say a special thank you to the sales consultants. They will always provide qualified assistance when choosing. I think I will contact this store more than once.

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Дмитрий Дмитрий

Level 10 Local Expert

Usually, in such stores, the consultant approaches himself, and is interested in what he can tell you!!??))) but not in this. They stood and chose for 10 minutes, and people who could tell stood aside as a group of people, and discussed something very important to them. At the checkout, the cashier said something that we needed to take something else with us, along with the purchase, but we didn't do it, she indignantly "didn't the consultant give it to you?" "NO DAMN, WE DIDN'T MANAGE TO ATTRACT HIS ATTENTION TO OURSELVES, SO THAT'S HOW IT IS.!!! I went by myself. Therefore, I would recommend talking to the staff and explaining why they are there at all. The impressions are not very good, if something is needed, now we go somewhere far away from this place, and we recommend it to all our friends. Zero stars.

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Александр великуров

Level 11 Local Expert

I like visiting this store, convenient parking, lots of electronics.

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Ольга Золина

Level 5 Local Expert

The store is great, but it often happens that all sales consultants are loaded and you need to wait a long time for a consultation on the product!

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АЛМАЗ

Level 7 Local Expert

I would like to leave a positive review about the 5element store in Mogilev Gabrovskaya:staff qualification, consultation, banking support, everything is at the highest level. When buying, the product was booked online, picked up in the store, thanks to the staff, incredibly, but it took no more than 10 minutes. Each employee knows their job, well done-they learned how to work, I recommend it!

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Виталий Давыд

Level 4 Local Expert

The consultant himself gave the goods for maintenance and repair, and politely answered everything here without problems. But the swing begins with the acceptance of the goods, there is no longer any service, there is only repair and then not the whole house there is a guarantee when buying an additional warranty, everything will be replaced everything is fine when building the swing seals do not change the filter, do not change the abacus, too, do not change it was most likely the last purchase in this network and I do not recommend that you were given a tefal vacuum cleaner promised there was a substitution, but there is no replacement fund

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Антон Радьков

Level 5 Local Expert

I bought the goods several times, they told me everything in detail, my wife and I liked it.

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Виктория Гончарова

Level 12 Local Expert

I liked this particular store in Mogilev of all that we have, the assortment is the largest, polite staff and always help to make a choice.

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Даниил Рыжков

Level 3 Local Expert

They wanted to buy a food processor, the consultant started saying that they were weak, they had to buy everything separately, in general, he says some kind of game, in general, they didn't want to buy

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Александр Язымов

Level 6 Local Expert

A great store. I bought household appliances for the kitchen. The managers helped to make the right choice. We consulted competently and in an accessible manner. Thank you very much. I recommend visiting this store.

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Мария Евменчикова

Level 3 Local Expert

Bought today in the 5th element aerogrill👍 A very cool, voluminous, powerful car, my husband is delighted with the gift, kitfort was bought according to good recommendations

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юлия д.

Level 5 Local Expert

Good store, convenient location. There is no need to go up or down, it is located on the 1st floor. The navigation of the store is clear. Consultants who are fully aware of the product. A bunch of credit agents (including installments). The range is acceptable, in any case, you can order other models through the online store.

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Мария Григорьева

Level 8 Local Expert

A store with a wide range of equipment and reasonable prices. At the moment (2022), I can say that we buy household appliances at reasonable prices in this store. If you follow the promotions, you can buy goods at very good prices.

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Алексей Семёнов

Level 10 Local Expert

Great! Service, mutual understanding with the staff at the highest level! Honestly offer an expensive product and explain why. We bought a frying pan more expensive than planned, but we do not regret it. Thanks!

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Наталия Богачева

Level 6 Local Expert

I really liked the service. Polite, attentive staff! A large range of products! I liked the prices. I came for one purchase, but I bought two at once. She left very, very happy. Thanks a lot to the staff!

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pontiy_p

Level 3 Local Expert

Until today, I considered this network to be a solid organization, and I was completely disappointed.I bought a kitchen hood, built-in, but the furniture maker opened it, said it would not work, another attachment was needed, I brought it back with a calm soul, and it started: according to such an article and such a decree, the product is not subject to return, only for a warranty case, and the fact that it was not even taken out of the package and 3 days have passed since the purchase I don't care.The feeling of the bazaar of the 90s, everything is for people!!!

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Владимир Сафонов

Level 3 Local Expert

They deceive the buyer, sell the goods from the window wiping that the last one, and they have everything in stock themselves. Yesterday I bought the last TV, so the seller said, take this brand will not be in the near future, and today I came to the store it costs the same. Dishonest sellers to put it mildly.

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Dexter

Level 11 Local Expert

A fairly large range of products. Specifically, in this store, there is a high probability that you will find the necessary electronics or household appliances. Nearby there is a grocery, construction and furniture hyperion. If you need everything at once, you can go to this area.

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Николай

Level 10 Local Expert

A large selection of products of different categories. The prices are different, there are expected and acceptable ones. In general, everything is fine. Sometimes I've encountered a slight imposition of add-ons before. guarantees (paid, of course). As it is, it's not a bad store.

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Виктория Евдокимова

Level 6 Local Expert

A good store and sellers. Sometimes it's annoying to insist on giving an additional guarantee, but that's their job. We buy a lot of things in this store. Although recently the choice has become somehow smaller than in the other store in Mogilev.

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Татьяна Парфененко

Level 7 Local Expert

The store is not bad, the prices are a little high, but the staff is intrusive, it's understandable they are taught that way, but there is one thing, but it just scares them away.

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Илья Ежелев

Level 12 Local Expert

Based on how many times I bought in the 5th element (1-2 on order), then in principle it's not bad, polite people called about confirming the order / issue, sometimes there are goods with an adequate price, but mostly 50 + rubles more than competitors

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5 Element

264 reviews