I wanted to buy an Evolution exo F1 chair. I called the store and asked them to bring me to the salon to watch it live. They promised on the phone that I would be able to sit on it, and so on. They brought it. In the box. To the question "and to sit on it" they said that they would not collect it. The store sells a bunch of chairs, in fact, you can sit on one in the salon. Excellent approach to the client.

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Кристина К.

Level 7 Local Expert

We bought a grill in the 5 Element store of the EXPOBEL shopping center, the consultant praised the specific grill model very much and talked about the advantages of this particular model and the company, I would say very persistently and obsessively, luring us with a three-year warranty on this product (not extended for extra money) As a result, two weeks later, we took this grill back to the store because the coating on the heating panels began to fall off, after using the grill 2 times and cleaning it according to all the rules prescribed in the instruction manual, point-by-point, as if there had been any mechanical damage before (even from the cheapest frying pan, you need to try very hard to chip it off like that coating or making a deep pothole)the store sent to the service center,of course this is not a warranty case, ...it became more fun when the grill arrived from the service center with a chip on the grill body that was not present when it was delivered to the store,new coating flakes on the roasting plates and scratches all over the grill! We refused to accept such goods back, to which the staff said they would sort it out, after a certain time the store offered compensation of 100 rubles. or 150 bonus points, for goods with which it is not clear what happened during transportation or in the service center itself, the store does not give any explanations,where the damage came from are not responsible! As a result, no one understands anything, instead of enjoying the purchase and enjoying it, it's a hassle! When you visit the 5 Element stores website, you will see only positive reviews about the products, I recommend looking at other sources and reviews, and it's better not to contact at all!

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Александр

Level 14 Local Expert

Sooo so-so. There is a large amount of equipment, but the way it is purchased can raise huge questions. I bought a mid-range phone and in order to get to the payment, I had to say 5 or 6 times that I did not want to take additional services in the form of insurance (or extended warranty), nevertheless, the consultant did not lose heart over and over again and pestered me with attempts to get it in. In short, it's not very good, fans of suffering will like it, I won't.

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168 reviews