Thank you so much for your prompt and friendly attitude. The issue of returning the vacuum cleaner (manufacturing defect) was resolved very quickly. The staff helped me choose a replacement vacuum cleaner. Consultants Egor and Anatoly professionally helped to choose a new vacuum cleaner. Moreover, they carried him to the car. Pleasantly surprised . This is not the first time I have made purchases in the 5th element on Prytytsky. I am grateful to the staff of this store every time.

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Юлия

Level 2 Local Expert

I would like to express my deep gratitude to the trainee consultant Veronika for her help in choosing a gas stove. The girl politely offered to help me navigate the product I was interested in. The stove model that I was planning to consider for purchase was not in the store. Veronica kindly offered to consider other options. She listened attentively to all the wishes. She helped to compare models and choose the best option (Hephaestus 6300 - 03 - 0040 ). Special thanks for your patience and detailed answers to all my many questions about the model I have already chosen. I would like to note that Veronica confidently knows the information, provided support at all stages of the purchase, and until the last minute of our conversation, I was sure that I was communicating with a sales consultant, obviously, that the person was passionate about his work and striving for development. Veronica's attentive attitude and professional approach are highly appreciated. I wish you success in your future career!) I was very pleased with the purchase.

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Елизавета

Level 5 Local Expert

On 11/8/2025, consultant Stanislav Barkovsky saw that the person did not understand phones and suggested the worst model, one of the most unsold, unknown, with poor parameters compared to other models and with hyped reviews. It is impossible to return the phone and I have to leave a negative review, unfortunately. Never trust consultants, they just want to sell the most substandard and unsold goods, such employees should be ashamed.

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280 reviews