Hello! We purchased a Kitfort KT-2834-1 humidifier in your store. The product is high-quality, easy to use, stylish design, suitable for the interior. It performs its immediate function perfectly! We are happy with the purchase, we recommend it to everyone!
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Мила Б.
Level 3 Local Expert
December 16, 2024
Hello! I often make purchases in the 5th element on Chkalova 35, Vitebsk. I'm NOT happy with the service at all!
I bought a printer, the promotion was indicated on the website, the toner was a gift, the consultant kept silent, I had to insist.
I bought a smartwatch, checked the availability in the store on the website, they said it was necessary to order, I had to insist that they check the availability, it turned out to be there.
And the installment and credit department is generally a problem. I asked for a year's installment for a laptop, it is indicated on the website, but they issued it for half a year, the question is why?
I wanted to arrange an installment plan on the phone, it says on the website that it is possible, but in fact only a loan. Why is the information on the website and in the store so different? Who is cheating?
It is very insulting for such an attitude towards people, given that goods, appliances and accessories are of good quality.
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Кристина
Level 2 Local Expert
March 3
It's a terrible store, and there's no attitude towards the customer. You can never wait for a consultant, everything is fine, they just stand in groups and talk to each other, and clients don't give a damn at all! One of them will come up, he can't really tell you anything, he calls the other one. We came and received the order, but so far we have found a person who would show it to us, the same time has passed. Then the young man couldn't print this piece of paper, he went somewhere, and we stood waiting. I am generally silent about the "Lending" department. An unpleasant girl is sitting there, she can't tell you anything. They wanted to take an installment plan, so she couldn't even tell them the monthly payment for 5 and 6 months. Well, we decided in half with grief, she said to take a walk for 5 minutes. We have arrived, other people are already sitting in our place, there is 0 attention on us. We are standing, waiting for something, it is not clear how long, no one paid so much attention to us, and we left. unpleasant sensations from the store, everything is exactly on you, no one even wants to approach.