5 Element

4.6

103 ratings

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Владлен💜

Level 5 Local Expert

All in all, it's a cool tech store. Polite and friendly staff. Yes, maybe some things can be cheaper somewhere, but as practice shows, where it is cheaper, at least there is no guarantee. Headphones have broken down, replaced with new ones, repaired, or offered to return the product and receive a refund. I recommend this store.

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Юлия К.

Level 3 Local Expert

It is impossible to leave the store with the equipment that you have chosen and decided to buy. Every time they find 1001 reasons why I shouldn't buy it. We ordered a Samsung refrigerator on the website, came to pick it up, and before we could show it to us, the consultant immediately told us that you had made a bad choice, Samsung refrigerators should not be taken, they are all Uzbek and they are all returned by marriage. You'd better take Beco. When they finally showed us the refrigerator, he also continued to say that the Samsung refrigerator was bad. Anyway, thanks for the service, we left in a bad mood and without a refrigerator. It's easier to fix an old one than to buy a new one from you that you want! 🤬😡🤬

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Дмитрий Говша

Level 5 Local Expert

The best home appliance store! Friendly staff, high-quality consultations, a large selection of goods on availability and on order.

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Олег Соловьев

Level 7 Local Expert

Consultants are well versed in the range and properties of goods. If you ask, they will answer all your questions and focus on the details, so it's much easier to choose.

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Vladimir Shepetyuk

Level 3 Local Expert

I bought airpods 4 headphones in the fifth element in the city of Kobrin. When I set it up at home an hour later, I checked the warranty, and it ends on 09/25/2025, although I bought the headphones on 07/20/2025. They don't want to make an exchange or refund. They didn't give you a warranty card, and there's no receipt.

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Vohan

Level 6 Local Expert

It's a good store! Courteous staff, interested in the sale! For me, as a sales person, it is pleasant to communicate with "colleagues in the craft." Experience

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Юлия П.

Level 3 Local Expert

Today we decided to buy a phone for grandma. We looked at the prices and availability on the website, went to the store. I rarely visit element 5, and after today's "consultation" I will be even less often. Yes, they chose a budget phone, they asked us to offer us options, since there were a lot of availability on the site, but only a couple on the showcase. Apparently, the consultant was upset that our purchase did not meet his expectations. Therefore, we were literally poked at those couple of models that were on display without explaining the difference and functionality. When I asked to offer us something more diverse, since there is much more choice on the site, we were "invited" to go to the site ourselves, find the model ourselves, and if it is available, then they will show it to us. Or, again, order it yourself if it is not available. Of course, I asked the girl to behave more correctly towards us. Nevertheless, we came to the store and want to be provided with a service. Seeing the conflict from the outside, another girl came up to us. She did a great job, immediately took us to the computer, began to tell us, recommend. We even began to define ourselves. But the first consultant decided that he had expressed an insufficient amount of disrespect to the client. And standing next to us, and wedging into the consultation, she began to interrupt, comment and discuss us. When asked to step back and not interfere with our choice, she refused. We left and we don't regret it. Let's go to the salon "In touch". The consultant there is just a smart girl. He spent 15 minutes on us very politely and kindly. Without asking or unnecessary persuasion, I took out about 6 phones, told everything, showed everything and explained. As a result, we left with a purchase 2 times more expensive than we had planned and with the feeling that their customers were respected and welcome. Question: Did the "5th element" lose only one customer with a purchase of 400 rubles? Not if they really want to run a successful business. They lost about 10 customers and much more revenue. And everything is simple - our negative experience will spread among friends and acquaintances, as well as in reviews on websites. As well as our recommendations from another store. "Element 5" is a beautiful and large store, but they obviously save a lot on education and training of staff there. There is so much negativity in life, and getting it for your own earned money, well, that kind of thing.

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Янис Климайтис

Level 8 Local Expert

A large selection of different equipment. I bought several times in this place. The staff was polite and suggested the best option for the desired product.

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Ivan Demon

Level 9 Local Expert

The consultants here are "well done". They sell me what they need, although I don't give a damn about their opinion. But they keep proving their point of view, and they don't even listen to you. And do not hesitate to openly grimace at your choice) In general, parents, grandmothers, etc., who do not understand technology, do not let them go there themselves.

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Алина

Level 4 Local Expert

Disgusting! They handed over the vacuum cleaner under warranty , a week later they said that dust got into the engine and this is not a warranty case ! Seriously? Dust? I won't buy anything else in your store and I won't recommend it to anyone.

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Неля Степановна Чернякова

Level 2 Local Expert

June 16th is my birthday. I am receiving SMS messages from you for bonuses: 15 bonuses are equal to 15 rubles. I go to the store, hoping to buy a useful, necessary thing. We need washing powder. Unfortunately, the bonuses do not apply to him. It's a pity, I took the powder for the full price. Well, I think I'll still get a gift of 15 rubles, I'll buy ceramic detergent 8.90 cost. And that I'm only writing off 10%! I received a gift of 80 kopecks! Why the hell are you texting with the promise of 15 bonuses! How do I use them?! That's not how gifts are made, I don't want to come into your store!

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Влад С.

Level 2 Local Expert

I came to buy headphones of the same brand, the consultant told me not to take them, because the Bluetooth connection is incorrect, and it often "falls off the phone." The store employee suggested another brand, less well-known. I refused and bought the headphones I came for. A year of use, no problem. Consultants "sell" the product for which the highest percentage will be credited to their account. They don't give a damn about your opinion. Take this product, I use it myself, my mother, my brother, my mother-in-law, my brother's friend and his wife's father use it. The consultants of this store are a huge disadvantage. There is no desire to visit the store solely because of the staff.

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Сяргей Л.

Level 3 Local Expert

Today I visited the 5th element in Kobrin. I received two consultations, on printers and washing machines. Dmitry and Roman advised. I want to thank the guys for their professional work. And in general, the store has a very comfortable microclimate. Thank you.

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IncoMed Medical Supplies

Level 13 Local Expert

We helped with the selection and delivery of the right multivark. Thanks to the consultant girl and the remote manager

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Света Матвеюк

Level 3 Local Expert

Kitfort 979 steamer:it steams perfectly, a beautiful model, a lack of a hose, I would like to be more authentic, in general, I am satisfied with the purchase

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Вячеслав Иванов

Level 3 Local Expert

I ordered a phone and came to pick it up, they said the model was very bad and offered another one. I have not been satisfied with the purchase for half a year. Consultants are just sniffing the goods((((((

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Михаил Прысенук

Level 6 Local Expert

I built myself a PC for work and some games, ordered through the website in 5 elements: a Ryzen 5-based system unit, a 1TB SSD, a GeForce RTX 4060 video card, a monitor, and a keyboard. They brought everything at once, in one day. We called back in an hour, everything is neat, in boxes, nothing is broken. I've tested everything that works. The set is complete.

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Стас Потапов

Level 12 Local Expert

I decided to switch from a conventional machine to an electric shaver. I took the 5th Element, not the most expensive, but with good blades and floating heads. Shaves cleanly, there is no irritation, the battery lasts for a long time. It fits comfortably in your hand and is easy to clean. I'm satisfied so far, let's see how long it will last.

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Влада Мельничук

Level 6 Local Expert

I came to get a curling iron, which had already been disassembled, and the girl in the hall told me and helped me order from the website, while getting a discount like in the store itself. Your staff is really cool and helpful.

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s.parkhutik87

Level 7 Local Expert

The fifth element of 22 inches is the screen. Why did you fall off the moon? 920 rubles. Belarusian is the meaning of your expensive TVs. Everything you have there is expensive, I'll put one asterisk. Your store, dear, has become. And the point of buying

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Иван Р.

Level 13 Local Expert

Nothing special, the range is small, the prices are too high.

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Uladzimir Katsevich

Level 8 Local Expert

Half of the consultants pull the store down with their boorish attitude. I had to lease the phone urgently for a week, and then the circles of hell began to apply a week later for full repayment of the lease. The girl in the credit department with such a dissatisfied face said to me, "why did you lease it?" I wanted to tell her in response, "it shouldn't be..." but since I, unlike her, I don't mind my own business, I just ignored Madame. Even the shifts in the credit department are different, one is rude, the other is normal. Terrible service. When, for example, they ordered a product online, they try to impose another product so that it goes into their account as sold by them as part of the consultation. And in this way, they can impose not only unnecessary functions in the device, but also at a cost of thousands of rubles. It's like buying an iPhone and only making calls on it and not using the rest of the functions. For example, I can make calls with a push-button phone, and if I came for a push-button phone, I need a push-button mobile.

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Ирина Храпук

Level 8 Local Expert

This is my savior!!! I bought a powerful hair dryer in the 5th element, now I'm not late in the morning, dried my head and drove)) The consultant helped me choose what to respect

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Назар Валенчук

Level 7 Local Expert

I liked the service, the consultants know the product and do not impose more expensive models. They helped me choose a phone with the right specifications, explained everything, and helped me set it up. I am happy with the purchase.

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Александр Тимофеев

Level 7 Local Expert

I was looking for a more profitable place to buy a slow cooker, I looked at several stores, 5 of them had a good promotion and the best price turned out to be. I bought it with a good discount. We also added bonuses to the card, it's nice

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Миша Полтаран

Level 8 Local Expert

Delivery is always on time, almost everything in the house is through your website and the delivery was arranged. The TV was recently not only lifted to the floor, but also unpacked and brought into the room.

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Артур Можак

Level 7 Local Expert

There are often promotions, if you monitor, you can get equipment at a good price, so I snatched out cool headphones at a good discount, which I've wanted for a long time, almost 30% cheaper.

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Машка Садовая

Level 7 Local Expert

I bought a Scarlett electronic scale for the kitchen. Now the baking is perfect. It's a small thing, but the convenience is huge!

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Ольга Веренич

Level 8 Local Expert

I liked that we checked the vacuum cleaner normally and without haste. They answered the questions without irritation, calmly explained how best to clean it.

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Ваня С.

Level 5 Local Expert

No one came up for 15 minutes, even though we asked, we were told to just wait, but wait for what?

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Артём Круглик

Level 8 Local Expert

the best hardware store, lots of goods, reasonable prices, I always find what I need.

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Алевтина

Level 12 Local Expert

A good store, pleasant sellers who know their job.

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Степан Калин

Level 10 Local Expert

Power-ups are a bomb! I took gifts from you to my family, from a group of teachers, and today I checked my bonuses! In short, now I choose a gift for myself))! It's just a cannon, I never thought about it before! Thanks!

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Владимир Онищук

Level 9 Local Expert

A normal store, delivered to order quickly

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Люда Розанник

Level 5 Local Expert

I like the bonus system in element 5. After buying a vacuum cleaner, points were credited for the next purchase. I've already planned a new kettle for myself.

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Дина

Level 10 Local Expert

A good store, a large selection of goods.

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Сергей Чиж

Level 6 Local Expert

It's spacious, there's a lot to eat...

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Алексей Королев

Level 5 Local Expert

They work like sloths from the cartoon "Zveropolis"

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5 Element

38 reviews