5 Element

4.8

326 ratings

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Владимир Суховаров

Level 16 Local Expert

I was choosing built-in appliances for the kitchen. An oven and a cooking surface. I was pleasantly surprised by the quality of the service. The girl consultant in the department of technically complex goods told everything about the product without looking anywhere. It's all from memory. There is a lot of information. I'm just amazed at her competence. I'm still thinking about which specific product I'll buy, but what exactly is in this store is 100%.

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Михаил Дук

Level 16 Local Expert

There is a need to purchase a tablet case. According to the sales department, such a model in our region was only in Orsha, and only on display. In this case, the product cannot be transferred through the store network, but it was reserved for a convenient period of time, notified when the bonus points were activated and it was not difficult to pick it up from the store. The entrance is excellent, there is a huge Parking lot, the staff are polite and competent. Everything was checked, connected and processed very quickly. The store's assortment is wide. I recommend.

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Сергей И.

Level 6 Local Expert

**Assessment:** 3 out of 5 **Advantages of the store:** * A fairly wide range of electronics and household appliances * The consultants are generally polite and ready to help with the selection * It is possible to purchase in installments * There are good discounts from time to time **Disadvantages:** * Warranty service problems are common * There are situations with the imposition of additional services * The quality of some products leaves much to be desired * It may be difficult to return the product if a defect is detected **Output:** The store is normal for buying equipment, but you need to be prepared for possible problems with warranty and quality. I recommend that you carefully check the product upon purchase and save all receipts and documents. In general, if you take your time and carefully approach the choice, you can find good offers.

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Ольга Ольга

Level 2 Local Expert

Overall, the store is not bad. A large selection of products in different price categories, a large selection of equipment. I bought quite a lot of goods in this store (phones, TV, vacuum cleaners, smart watches, laptop, computer, etc.). But I probably have no luck with vacuum cleaners. Over the past 6 years, I have purchased 3 vacuum cleaners from 5 element stores. The first one was a detergent, it worked for three years and broke down. The second one was just bought, turned out to be defective, the manufacturer replaced it for us, after a year and a half it did not work again, they did not get under warranty, they bought the third one - it worked for 9 months, smoke came from it, it smelled like burnt plastic, they gave it to the service. I received a reply that this is not a warranty case. That's how my "friendship" with vacuum cleaners from the 5 element store happens. You'll probably have to buy a fourth one (and the brands of all vacuum cleaners were different) . The conclusion is that the 5th element stores have problems with warranty service and the return of low-quality goods.

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Игорь Акимов

Level 6 Local Expert

In principle, the store is not bad. There is a large selection, there is always the possibility of lending. A responsive and pleasant team. They will always help you choose the product.

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Александр чулец

Level 3 Local Expert

It's a complete deception! I came for a 5+19 loan, and as a result, without consent, they wanted to lease at a high percentage. ( although the bank approved the loan ) I don't recommend it to anyone, be careful! (especially in the lending department)

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Окси

Level 12 Local Expert

It's a good store. A large selection of products. Sales consultants are polite and always ready to help with the choice.

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Наталья Демешкевич

Level 2 Local Expert

I purchased an electric Polaris PHB 1589AL CUBE blender, a very convenient and good thing for making various salad cuts, thank you for the excellent products.

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Женя Ерема

Level 9 Local Expert

A large, spacious store. Just a huge selection. We bought watches for our wife there. Excellent quality. After a couple of hours, I came to get a video game console for my daughter.

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Сергей Головинов

Level 9 Local Expert

There are a lot of goods... there is a choice... the staff is competent.... Fast and clear.... It's a pity that the bonus card was blocked and I didn't know.... There's a little residue left

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Виталий Т.

Level 2 Local Expert

I bought a phone as a gift for my daughter Honor 90Lite / 256 GB and immediately bought a 256 GB flash drive for it, I asked the manager if the phone would pull, he answered yes. I came home, but it turned out that the phone does not support flash drives at all, that's how they stick it in. I had to call and go to another city to get the money back. That manager has been working for many years and is not competent. This store is trying to sell you everything you need and don't need.

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Арина Липкина

Level 2 Local Expert

The Polaris electric blender PHB 1510GL Silent, which I want to write about, has become a real discovery for me. Its high power and sharp knives allow me to easily and quickly prepare various smoothies, smoothies or mashed potatoes. One of the main advantages of this blender is its versatility. It easily copes with chopping vegetables, fruits, nuts and ice, while retaining all the useful vitamins and minerals. Thanks to the different operating modes, I can choose the optimal setting for each specific product. It should also be noted the convenience of using this blender. Its handle and smooth operation make the cooking process as comfortable as possible. In addition, all parts are easy to clean and can be put in the dishwasher. Thanks to its robust construction and high-quality materials, this blender promises to serve me for many years. In general, I am completely satisfied with my purchase and recommend this blender to all connoisseurs of healthy food and delicious drinks.

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Лариса Журавлева

Level 4 Local Expert

A large assortment of goods and competent attentive sales consultants help you choose a purchase.

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Виталий. Т.

Level 6 Local Expert

I bought an LG TV LG 49SM8000PLA in 22/01/2020, agreed to pay for a 3-year "PROTECTION +" warranty for 260 rubles. From the first days, sometimes the TV image disappeared, and the sound was played. After 3 g 10 months, I gave the "PROTECTION +" to repair the TV to fix the damage, they brought it with a broken screen from the repair and the damage was not fixed. Since it was winter, they told me to turn on the TV in 1 hour, because it was freezing outside. After switching on the network, there was a dent on the display and stripes on the display, the screen was attached. And they gave me the papers to sign right away, and then, like, look. I immediately called and reported what had happened. After the showdown, TCL TV was offered. I didn't need it, I only asked if they wouldn't agree. They said that my model was discontinued, and the new one was 700 rubles more expensive and that the cost should be a new TV according to what I bought in 2020, and now prices have risen and you can't buy such an LG TV in 2024 at that price. I'm used to the LG LG 49SM8000PLA cool TV with a remote pointer with artificial intelligence, the mouse wheel in the remote is convenient to scroll, Nano Cell technology, OLED matrix. In general, I had to pay an additional difference of about 700 rubles for a new LG. In general, I paid 260 rubles for "PROTECTION +" in 2019, they did not fix the TV, the problem remained and + smashed the display. As a result, I lost more than 900 rubles after the repair of the "PROTECTION +" software. It's trash. Neither take nor when "PROTECTION +" . It's a waste of money, they don't repair, and you also have to pay for their joints. If I hadn't had it repaired, I would be lying and watching my old TV right now. In return, they offer the client what he does not need. I will not take any more protection and I do not advise anyone, they profit and make money out of thin air.

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Алекс Смоленцев

Level 7 Local Expert

Good emotions. They will offer their help with the choice once, after that they will not go far in case there are any questions. People really know what they are selling, will not lie and can warn about a bad product. The only moment that bothered me was when there was a promotion for a computer mouse.😐 We chose a mouse at the red price, went to the checkout, and they tell us that the price is higher and the promotion has already passed, we just forgot to change the price tag. The data on the price tag matches the product itself. In fact, we had to sell this mouse at the price that was, and it doesn't matter that the promotion took place. But no, I cheated and quickly began to change the price tag😏 As a result, we took a mouse that works only on one surface:(

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Ника Манько

Level 2 Local Expert

Very good service, everything is laid out on the shelves. They give good advice and recommendations. They don't cheat. Everything will be told and shown. If there are limited funds, everything will be picked up. The staff is positive and kind. I am very pleased with the purchase, the microwave is very cool, fast heating, stylish, many functions.

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Alex KAN

Level 12 Local Expert

A regular store of electrical goods. But I want to note that sellers and consultants are very polite. They will tell you everything, show you everything, explain and advise. They have such a job - to get something in, something that is both necessary and not necessary.

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Yuliya Moskolkova

Level 9 Local Expert

The assortment is available +-, the consultants are good, if it weren't for their pushing in additional unnecessary options, I have to repeat to them 5-6 times that I don't need anything, that would be great if they understood the first time.

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Светлана Карчевская

Level 5 Local Expert

This store is only for the rich, and the prices are cosmic, it's just a horror. The assortment here is very large but expensive.

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Татьяна З.

Level 2 Local Expert

I bought Polaris knives, I thought for a very long time whether to take this company, but when I bought it, I really regretted that I thought for so long. In a word, PERFECT! I advise you to buy, you will be satisfied.

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Артём Битяй

Level 3 Local Expert

I was buying a TV. Consultants try to deceive, do not know the product description well, run from side to side and do not know what to say. I wanted to buy a Samsung TV, but they show kivi or lg, although I specified Samsung. They change the settings themselves and say that it is bad. Terrible consultants. If you want to buy a good TV, you go with a person who knows about this area

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Владимир Гречин

Level 11 Local Expert

There is everything for every taste from household appliances, you want it for cash, you want it on credit.The service is excellent, they lick you from head to toe.

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Вадим Кулешов

Level 5 Local Expert

A great place for a reliable purchase! And the staff is great. Recommendations to the point

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николай г.

Level 2 Local Expert

Good afternoon!I want to say one thing, dear customers.Never make out protection in the 5-element +.Under this protection, you will not get back 80% of the value of the product.No exchange of goods.It will just be a repair that is not very high quality.They just make money from it.For example, you bought a refrigerator for 3,000 thousand rubles.Your protection will cost 400 rubles.That's the income for the store and the profit from you.

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Татьяна Куксенок

Level 15 Local Expert

An excellent store, household appliances, dishes, etc. The staff is attentive and competent. It is very convenient in its location

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Никита Рымкевич

Level 2 Local Expert

Professional advice, helpful staff

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Елена Филиппова

Level 9 Local Expert

At first, additional insurance was imposed on me, then the courier argued with me and persuaded me to be at home at 16 o'clock, although when I paid for delivery, I ordered for a time of 18 hours. Regarding the additional insurance, it's generally arrogance, the consultant practically tricked me into giving me papers to go to arrange an installment plan. I'm sitting and making out the docks with an employee, I see another amount, I ask what's the matter, she shows me a scribble from a sales consultant. It's really a scam! I recommend checking all the documents when buying.

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ксения геккиева

Level 6 Local Expert

It's a good store, there's not much in the assortment, but it's also small in size. Consultants look like hyenas at a victim. It's annoying.…

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Freedom Channel

Level 10 Local Expert

Unlike the 5th element on linen, here the consultants at least do not run in turn asking for help, but they themselves wait for the client to come up and do not distract him with an eternal stare in the back and do not stand over his soul

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Светлана Годлевская

Level 8 Local Expert

It is very well positioned...we visit and shop periodically.The staff is attentive and correct.Thanks to Director Alexander...he always appears on time and solves the current situations.The man is in his place.THANKS

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Таня В.

Level 6 Local Expert

A wide range of products, good-natured staff, competent consultants despite their young age. The store has everything for every taste.

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denis0587

Level 7 Local Expert

I probably won't tell anyone the news about the fulfillment of warranty obligations, but I'll repeat it again. Be extremely vigilant when signing the warranty card and especially the protection plus program, they do not fulfill their duties under it at all.

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Марина Белкина

Level 4 Local Expert

A large assortment, polite staff.

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Людмила Макарова

Level 5 Local Expert

Thanks a lot to such a store, there is everything you need. I get something new every year. Health to all sellers and buyers

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Ольга Мукасей

Level 4 Local Expert

Prices are sometimes too high, consultants are quite intrusive, excessive pressure on their part is not very pleasant.

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Наталья К.

Level 3 Local Expert

We bought an electric shaver, at home it turned out that this model does not have the ability to charge in a car, we wanted to return it, but they do not take the goods back in the store and behave rudely...

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Вячеслав Семёнов

Level 5 Local Expert

Cool, shop, took, there, TV, everything, poked, explained, helped, decided, with, the choice, issued, installments, well done

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Полина Грушецкая

Level 5 Local Expert

The child is happy with the tablet

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Ekaterina Sheludko

Level 8 Local Expert

Pleasant , attentive, responsive staff, a wide assortment of products

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Юрий Романенко

Level 6 Local Expert

Friendly sellers. They explain everything if you ask)

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Марина Бахмат

Level 7 Local Expert

I like everything, they will always come up and help me choose the right product.It is clear and simple, you can order online, and pick up in the store

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Артём Харитонов

Level 6 Local Expert

This is the only store in the city with electric appliances, with a fine selection right on the spot, and you can also order something on the website

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Наталья Енухова

Level 3 Local Expert

Great store, nice consultants

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Олег Холин

Level 4 Local Expert

You must have an iron will so that you don't get an antivirus for Windows on Linux and setup (turn on the phone / computer) for 100+ rubles

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лже Дмитрий

Level 3 Local Expert

poor service

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Владимир Попов

Level 16 Local Expert

A great store. A large selection, reasonable prices, polite and attentive staff.

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Юлия Колосова

Level 5 Local Expert

Excellent and the sellers are good

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Alexey Pilatov

Level 4 Local Expert

Employees deceive customers, be careful when receiving the goods.

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Maxim Lipenkov

Level 25 Local Expert

Not a bad choice. They were served quickly.

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Барановский Максим

Level 30 Local Expert

The store is not bad, only that sometimes there are a lot of customers, and all the staff are busy and if anything there is no one to consult.

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5 Element

85 reviews