In the 5th element department, located in the Berezki shopping center, I bought electrical goods and a set of stainless steel pots for children as a gift.I am very satisfied with the service and the purchased goods.The sellers explained it very well and advised what was best.They are professionals in their field.
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Инна Боровицкая
Level 12 Local Expert
January 3
The only place with normal equipment, but to get a normal warranty for more than 1 year, you still have to pay. The consultants are good, they will explain everything, tell you and show you, but if you did not choose what you were offered, they are very offended. A pleasant place.
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юлия Литвиненко
Level 2 Local Expert
February 15, 2024
We bought a phone for the child and an additional "protection +" guarantee for a year. After 8 months, a small crack appeared on the screen. We contacted the service department of the 5th element for insurance repairs. The phone was taken away, they said that the examination would take up to 2 months. The repair (to replace the screen) was delayed for 3 months. We had to call ourselves, it turned out that repairs were not possible. The service offered (under the terms of the same protection) a coupon in the amount of 70% of the cost of the product, which can be used to pay 70% of the cost of a new product. When asked for what reason repairs are not possible, they said that they do not have this information.
Outright deception and divorce for money with this "Protection+" insurance!!! No repairs, no phone, no money!