5 Element
163 reviews
December 27, 2024
I am always happy with the 5th element, the site is also good, the selection is huge, the staff is also pleased. For more than 10 years, I've only been buying! in the 5th element! And thank God I have never applied under warranty! I should spit it out!))) 😁 I bought everything only there, TVs, fridges, smartphones, etc. I recommend it. I won't tell you which other stores, even a tourist tent, and I came to Vitebsk with a marriage, and I didn't prove anything. Well, let's not talk about sad things. The 5th element proved the quality of time to me personally! And consultants also suggest what is best for each client, according to his requirements.
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November 25, 2024
I would like to thank Irina Dubanevich and Alexander Kotov for their professionalism, responsiveness and excellent service.
Irina and Alexander are competent, competent, polite specialists, always ready to advise on all issues of interest.
Thank you so much for your work!
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November 13, 2024
I recently bought a laptop from one of the stores, and I would like to share my positive experience.
From the very beginning, I was pleasantly surprised by the quality of service. The consultants were very attentive and professional. They not only helped me make my choice, but also explained in detail all the characteristics of the models that I was interested in. I felt that my needs and preferences were really being taken into account. Consultant Stanislav put the laptop in reserve, which just influenced the opportunity to make the right choice.
It is also worth mentioning the availability of all necessary documentation and guarantees for the equipment. The consultants answered all my questions and helped me figure out the terms of the warranty, service, helped me decide on the payment method, made the necessary settings, special thanks to the administrator of the trading floor Irina for her help.
Overall, we were very satisfied with the quality of service in the store. This made the buying process enjoyable and carefree. I recommend this store to anyone who is looking for a reliable laptop and high-quality service!
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September 17, 2024
I was very impressed with the choice of products, responsive and polite staff who are ready to help in the difficult choice of goods. Thank you for the high-quality advice to the cashiers and consultants. I was satisfied with the quality and communication. I will definitely come shopping again)
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October 19, 2024
The best home appliance store. A large selection and variety of products available for any category of customers. Payment for the goods can be made not only for cash, but also the possibility of installments is provided. The staff is always polite and attentive. I've done my shopping more than once, I'm very happy. Thanks!
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September 5, 2024
I want to thank the sellers who work here, they charged me with a good mood for the whole day and advised me on smartphones, what is there. I bought my mother an infinix phone, she was delighted with the gift, I was too, a set with a case, glass, you rarely find this when buying. The plus was that the sound from the DJ is very cool, my mom with her hearing is just the thing!
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November 29, 2024
Favorite store) I like to shop here, excellent, friendly, competent sales consultants, a store in the city center, there is Parking. 😀
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October 8, 2024
An excellent store, a huge selection of goods, competent sellers. Thanks to Svetlana Mikhailova, a sales specialist, for her help in choosing a product and competent advice.
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November 22, 2024
The staff, polite, with knowledge about the product, will always help with advice, help you choose a really useful product 👍
The quality of the product is always at the highest level 👍
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August 22, 2024
I would like to express my gratitude to Nikita Baryshev, a consultant.He explained the characteristics well and helped me choose.The consultation was positive, not intrusive.The consultant is pleasant and positive in himself.
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November 18, 2024
A store with a good assortment for different wallets. The bonus system works. Frequent promotions. A sales consultant will always help you choose.
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August 28, 2024
I bought an LG TV set today. I have a good impression of the sales consultants. Everything is at the highest level. Communication culture, professionalism.I would like to visit this store more than once and get a good one
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January 2, 2024
Positive:
- It has a convenient location, making it easy to visit.
- The staff and the administration are polite and helpful.
- A wide range of products, which allows you to choose from a variety of options.
Minuses:
- A limited number of cash desks for the delivery of goods, which causes long queues).
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November 28, 2024
I bought a mobile phone. I would like to express my special gratitude to consultant Alexander Shcherbakov for his patience, responsiveness and attentiveness. I'm still a lady))) I'll get anyone with questions, but this seller is worth 5 points, told, showed and more than once..
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November 30, 2024
27.11.2024.5 Element, "Pyramid".I bought a 1.8 and 3.0 m surge protector.Today, on 11/29/2024, I connected a 3-meter S.F. to the outlet, pressed the red power button and...there was a "puff" (a dull sound, about like a light bulb burning out), while the button glows red, as it should be.Now I'm thinking, should I connect my samsung 55'8070 TV to a power outlet?When I opened the box, I was still surprised why the S.F. was not in the p/e package.Question: should a store employee check the S.F. by connecting it to electricity, as, for example, when selling light bulbs?
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December 30, 2024
A huge and expensive store. There are too many employees (gather in groups of 3-4 people from idleness). And not everyone will give an intelligent consultation, only a few are interested in selling. It feels like the employees are serving hard labor.
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December 7, 2024
Polite consultants do not climb until you come to them. A large selection of products, a laptop, I would not even notice if it wasn't for a consultant, I chose another consultant for myself.
I have another one to consider and I don't want a drop
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October 8, 2024
They sold a low-quality product that works every other time. They drive to a service that "does not detect a breakdown", and for this reason they refuse to return the money. After the "repair provided", the product also works every other time. The desire to cooperate and continue to bring money to this store has completely disappeared from the word.
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November 16, 2024
The work of consultants is annoying:they impose something more expensive.I wanted to buy a laptop:how did they start to dissuade from buying this model, like:take a more powerful one and I offer it almost twice as expensive!I won't be back anymore🤬
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June 12, 2023
Staff cannot always be found on site. There is a choice of goods, but not in all categories, depending on what you are looking for. There are discounts and promotions for some items that are very good, and for some the price is so-so, in general, as in all stores. There is a delivery. As for me, in any case, it is better than an Electric saw, so I recommend it, but more like for buying small and large household appliances.
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December 31, 2024
I bought a Haier iron, at home I just saw a piece of plastic on the case. The staff is just a game, they talk a lot, they don't close their mouths, they don't really say a word.
A star for the fact that in the end, after long revisions of the cameras, the iron was replaced.
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January 18, 2024
A large selection of equipment and everything else. But due to the fact that all consultants work for their company, no one will give you normal help with the choice, everyone will advertise only their company, and if God forbid you look at the product of a company that does not have a representative, then they will amicably prove to you that this is not reliable, poor quality, etc. If you go here to buy something serious, then you should already understand at least a little what exactly and for about what price you want, otherwise.....
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April 30, 2024
The advantages of the store are the city center, good promotions, the ability to arrange goods in installments.
I especially want to thank the seller of mobile phones, who picked up a cool smartphone and a Yandex station for him as a gift.
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November 6, 2024
They came to buy a phone , there are no consultants , what is the store for . consultants only get paid and how do they work? one customer is served per day .It's a nightmare.
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January 3, 2024
It's not the first time I've noticed the arrogance of consultants. At first, my mom bought a TV, as soon as she refused the extended warranty, they started snorting at her. It was very unpleasant to look at such an attitude. And yesterday the consultant simply deceived me with the same guarantee, said the cost would be 50-60p and at the checkout he explains everything to me, in fact the purchase was 2,500 and the final cost turned out to be 3000, when he returned to the consultant, he snorted that it was more likely to approve the installment plan and in case of refusal he He washed his hands of it , didn't apologize and just went the other way. It is very unpleasant, the girl at the cash register, also apparently did not leave after the new year. She talked as if she had been asked to do something other than her job . In general, we will not return to the fifth element in the Marco City Business Center anymore!
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December 20, 2024
They called one overpayment amount on the loan, placed an order for a spiral car, and when they arrived at the store to register, the amount turned out to be 2 times more.
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March 1, 2024
Good afternoon.The situation is like this:on the washing machine, which is under warranty (3 years), bought a little more than a month ago, an error pops up on the spin mode, the time reaches 8 minutes and freezes, that's it, zero reaction, nothing else happens.We called tech support, well, and then the most interesting thing began.Firstly, one operator sends a call to another and has to wait (it happened several times).Secondly, they said that this is not a warranty case, we cannot help you, because you have loaded a large amount of laundry.I hesitate to ask, why do you write that the load is up to 8 kg, if in fact there is no such load in any mode, this is one, two is that there could not even be more than 3.5 kg, things were light.Now, thirdly, do not offer to issue a guarantee to a person if you cannot or do not want to help fix the situation and fulfill your duties after the call.Since you have issued a guarantee, please come and eliminate the cause.I am very upset with the attitude towards people, before in your company people were treated humanely and with understanding, I don't know what went wrong now.Thank you so much for such service (no).
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November 6, 2023
In principle, everything is not bad, consultants will always help and tell you, but there are such consultants who don't care what you need, they will tell you exactly that the product is more expensive, it is better (I took an 18-watt unit for a certain phone, and the consultant tried to put a 20-watt unit more expensive, which doesn't even fit my device)
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November 24, 2024
They serve quickly, consultants also do their job well, there is nothing bad to download
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November 11, 2024
they sold the wrong laptop. Although they admitted their guilt, they did not apologize and did not return the overpayment of about 300 rubles, they also threatened.
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November 9, 2023
Just Cheating at every step, the prices are cosmic! They sell unnecessary additional options when buying household appliances! Be careful!!!! Even a new product cannot be exchanged, and no one cares that this is not what you ordered from them! I do not recommend it! There are a lot of negative reviews about this store! I myself fell for their tricks, just a horror and a game!!! Be careful!!!
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August 11, 2023
Claims are not even to the store itself, but to the network: do not believe the promises of consultants who offer additional services - a complete divorce, the service center will decide at once that you are to blame and no extended guarantees that you paid for will help you. At the same time, the store will cynically offer to refund "the rest of the extended warranty fee." They will also try their best to advertise the most lame products, just to sell them. For example, with rare exceptions, you will not pick up a case for smartphones. In case of a breakdown, there will be problems with repair, because many products from the 5th element will not be repaired by any workshop. And be sure to make sure that the warranty card is filled out correctly.
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November 9, 2023
I took a Samsung 43 TV to my grandfather a year ago, a year later the matrix burned down and did not want to fix it in any way, the prices are higher than everywhere, I gave 480 rubles for repairs, despite the fact that the TV cost 1200, the employees are not bad, but they immediately try to throw an additional guarantee in the receipt, there are no aerogrills, and it makes sense to buy only for holidays, and it is not a fact that the equipment will survive after them, I do not recommend it
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October 31, 2023
Obsessive consultants, it is impossible to choose something alone. They impose a bunch of unnecessary things. The equipment is of very poor quality. If the equipment fails during the warranty period, you will be insulted and do everything possible not to give money or send goods to the service. Prices for the middle segment of the product are higher than the market.
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September 16, 2023
We bought a smart watch. The employees can't really explain anything, we were told to open YouTube and take a look. We were asked to compare the characteristics of the watch, no one could tell us a word. When buying, the watch box was dropped several times. They took the film off the watch, poked it with greasy fingers, and did not glue the film back. Employees do not know their products at all. The service is at zero level.
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August 31, 2023
I was shopping today. The assortment is certainly good. The consultation is excellent. But the girls who sit at the cash registers are just terrible! They can't really explain anything. They are completely misleading. They are not polite to customers.
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January 13
There are staff who don't have any information about the product at all
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September 9, 2024
The staff is cool and polite
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December 5, 2022
In the washing machine department, when asked about the availability of a Bosch series 8 washing machine, the consultant said that there were no 8 series washing machines due to sanctions, although later, on another row, I found this series of washing machines. In the TV department, I asked which operating system the specific model of the KIVI TV was on - pure android (aosp) or android TV, because I know that they come in two versions, but the consultant said that I was wrong and it was the same thing. Then we discussed my question with another consultant and laughed at it, but it seems to me that it's time to laugh at such consultants who don't know what they sell and where it costs :) Such unprofessional consultants cause only negative emotions when going to this store and will not be able to help with the selection of goods.
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August 31, 2021
A good store, a wide range of household goods and electronics, friendly and qualified staff. We purchased the product through an online store, there were no special problems with receiving it, the specialists took into account all the wishes when making a purchase.
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April 24, 2021
The 5th element store is my favorite store. A large selection of goods, a spacious, comfortable hall, the lowest prices in retail, installments and all sorts of promotions. The sellers are pleasant young people, although not all are good consultants, some have some kind of indifference to the buyer. But, in general, it's a very good store, I like it.
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December 22, 2021
As everyone knows, there are 3 stores in our city.I want to highlight this particular place!1,Excellent consultants, know their job, do not sniff any game, but identify needs. 2,The place where the store is located is not better to come up with, it is the city center.3,The assortment is very impressive, if something is missing, the friendly staff is always happy to help order the goods through their online store.
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January 31, 2022
I bought a computer in the 5th element on Chkalov in the fall.What can I say?The components themselves are quite good and there are no problems with them, but there is a very big flaw.Your IT staff is just terrible and illiterate...I bought the service for 220p +/- and in the end, nothing good.For 4 months I have been waging war on the computer.Constant errors, blue screen, unstable drivers, useless antivirus was installed for me(although I didn't ask for it).The masters do not go to the house and I need to bring them a PC from the other side of the city so that they "fix" it.I do not advise anyone to use the IT service...
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November 18, 2022
We got to the opening of the store, participated in contests, and won many prizes. We purchased a 3-in-1 blender from Polaris. Very polite consultants.
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July 26, 2023
The assortment is large, the staff is polite, the prices do not bite, but until you wait for someone to approach you, you will already have time to change your mind about taking something
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June 15, 2022
We bought an expensive product (ON SUNDAY EVENING)and we got an instant bonus. They said that the bonus is valid for 3 DAYS!!!!! We thought for a couple of days what we could buy for these bonuses (30% discount on the cost of the product), on Wednesday we arrived at the store, and we were told that the bonuses had burned out!!! I was informed on the phone that SUNDAY counts as one day!!!!! THE DECEPTION IS COMPLETE!!!
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September 19, 2023
Placing the product on the shelves does not attract interest in the product, it is not comfortable to walk between the shelves and the product is lost
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November 18, 2023
Long service.....here is a receipt, pay there, go back there again, show the receipt and finally get the goods...
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July 24, 2023
A good store, a large selection, if there is nothing, you can always order through the website.
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November 23, 2021
There are very competent and good enough consultants in this store, they will not intrusively tell and show you about the product that interests you! And the assortment is not exactly pleasing in this store!
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