A very respectable, upscale hotel, where life is always in full swing in the lobby and at the exit (because there are so many cool restaurants and malls around).
It's easier to say about breakfasts that they are NOT served - caviar, I haven't seen it, and everything else (fruits and berries, variations of omelets, luxurious cakes and lush croissants, fish) is all in abundance.
I was told that I would be served by 16 butler butlers. Two shirts can be ironed for free per day, you can ask for tea in the room or to fill the bathroom. I saw the pool from the window - shallow, but atmospheric, you can look at the palm tree. The room is high-class and comfortable.
What can I say, a cool hotel - thanks to the employer for the accommodation organized in it👌
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Алла Тимофеева
Level 9 Local Expert
October 13
We stayed at this hotel for two nights from October 7th to 9th. I must say right away that the hotel exceeded all our expectations and we were pleasantly surprised by the care of the staff and the cleanliness and beauty of the room.
We arrived at the hotel on October 7th after lunch. We were escorted to the Russian-speaking receptionist, invited to sit down, and our suitcases went to the room at that time. I would like to note that the registration procedure was not at all tiring, as in other hotels, because St. Regis took care of its visitors and provided comfortable chairs and tables near each receptionist so that visitors would not stand after a tiring journey.
Then the concierge escorted us to the room, who told us where it was, where we could change money, how to turn on the air conditioner, lower the blinds and where to call for any question. By the way, two things are provided for free ironing for hotel visitors (we were also provided with cute bags where we can put things for ironing) and shoe shine.
I would like to note that the location of the hotel was also very inspiring! From the lobby, without leaving the street, you can safely go to the Nakhil Mall shopping center, where there is a currency exchange at a pleasant rate, many restaurants and shops.
After checking into the room and getting to know the hotel, we went about our business and returned closer to night. We were pleasantly surprised when we saw that all our shoes were neatly arranged, there was a rose in the bathroom, and a treat in the form of chocolate on the bed. We also found a note on the table with a wish to have a nice rest! Moreover, I left a book on the table and discovered that the attentive staff gave me a branded bookmark (which, by the way, was also mentioned in the note).
The only disadvantage in the room is not very clean windows (and they are panoramic). But I think it's fixable! The hotel has sent a feedback form, we will indicate this necessarily
The next morning we went to breakfast. And what do you think? Oh, a miracle! We found there not only an abundance of fruits, dairy products, meat, but also very expensive cheeses! The waiters came up to us and offered to bring coffee, scrambled eggs, etc. By the way, I didn't have to ask to clean up empty plates, change appliances, etc. - the waiters were very attentive to us and did everything before we had time to think about it) There was no pandemonium at breakfast, everything was somehow free, unobtrusive, although there were many visitors.
After breakfast, we went about our business again and returned in the late afternoon with a package of food from the restaurant. Moreover, during all the periods of our absence, the rooms were cleaned every time, the shoes were placed carefully again, and there was a treat on the bed - a chocolate bar.
Then we went out for literally 20 minutes and when we returned we saw a note saying that the staff had noticed a bag of food and offered to put it on plates at any time at our request and reheat it so that we would not eat from disposable dishes.
It was all so nice, cool and unobtrusive, the hotel left only the best impressions!
We also asked about the possibility of booking an observation deck and a panoramic pool, we were informed about discounts and informed that at any time the concierge can make a discount reservation for us, it is enough just to tell him the chosen day, time, view, places and so on.
As for the room, it's amazing! Bright, clean, marble countertops in the bathroom and in the bedroom, a glass bathroom, a convenient tray for drinks and food in the bathroom. The rooms are very well cleaned, the renovation is fresh and pleasant. A lot of water was brought to the rooms due to the hot weather, but at the same time the air conditioner worked well, there was no unpleasant smell of dust, stuffiness, heat in the room. I also liked the pool and the service there!
Upon check-out, our suitcases were also kindly lowered from the room into a taxi (which was pre-ordered for us), and so quickly that we didn't even notice it! Then we only clarified and it turned out that the taxi has been waiting for us for a long time along with our luggage)
In general, the hotel exceeded all our expectations! We highly recommend you to visit! The price is pleasant, the rooms are clean and beautiful, the staff is polite, courteous and caring. Thank you very much!!! Next time we will definitely come back here to see the beach and go to the infinity pool)
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Полина
Level 15 Local Expert
September 16
A very beautiful view of the city! The location is on a Palm Tree, there is Parking. We took a raspberry dessert - it's a delight, very tasty! And in the same building there is an outdoor swimming pool on the roof, which is also a great place
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Сергей Быстров
Level 9 Local Expert
May 31
An exquisite place to visit and spend your holidays. The various entertainment venues in the hotel itself, as well as the passage to the shopping center, make this place diverse and exciting.
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Инна
Level 12 Local Expert
May 4, 2023
The hotel is located in a beautiful location, with a wonderful beach, a high level of service, delicious and high-quality food, ripe and varied juices, a variety of alcohol, which is not typical for Dubai. But the room stock is very old, very old and uncomfortable, the lighting in the room is worse than ever, the towels are too washed.I hope that this will change soon. Only for the numbers I put 4, otherwise flawlessly. Separately, I want to note the work of gastrelation, everything is clear, the execution of any request is lightning fast, each guest is known and always very kind.You must return it.
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Александр Саксин
Level 5 Local Expert
April 1
Perhaps the best place to stay in Dubai. A reference service, unobtrusive but open, always ready to help and qualified. Well, the quality of the hotel from all points of view corresponds to
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OLga
Level 5 Local Expert
November 13
for a long time, my favorite was the Ritz Carlton hotel chain, but after visiting the St. Regis, I had to change my mind. This is the best hotel! The only drawback is that the rooftop pool is paid even for hotel residents
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Татьяна
Level 5 Local Expert
November 21, 2023
The hotel is chic, the palm tree has a convenient location, in the hotel itself there is a shopping center nearby! The staff at the hotel make their way twice a day ! The restaurant welcomes you ! Everything is at the highest level! They left the phone on the beach and brought it right to the room !
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Артемьев Юрий
Level 12 Local Expert
June 18, 2023
Awesome place. Comfortable, clean, good. The staff is friendly. There are people among the staff who know Russian, this makes life on the territory of the hotel even more comfortable. This place is client-oriented, they do everything to make the guest happy. Thank you for your hospitality.
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Николай Волков
Level 5 Local Expert
April 15
The food is delicious and varied. There is a shuttle service to the beach from the hotel. The metro is nearby. The rooms are clean, spacious, and cozy.
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Алена Ким
Level 14 Local Expert
October 12, 2023
Nice hotel! Clean, high-quality service, but not expensive for the average pocket! A day from $ 1,400, if income allows, then you will be satisfied! Very good location! Everything is nearby. Famous beaches, restaurants and so on! I recommend it!
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Татьяна Емельяненко
Level 14 Local Expert
April 30, 2023
A huge beautiful building, glistening with glass and glowing in the dark with millions of lights. It can be seen, it seems to me, from anywhere in the city. Right in the hotel there are several swimming pools, restaurants, underground parking, from the hotel you can go to the Nakheel moll shopping center and the monorail station of the same name. Beauty!
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Сергей Митюряев
Level 11 Local Expert
April 6
An excellent pool on the 50th floor, I did not notice how the session time flew by, but it is better to take a ticket for three or four weeks. The views from the pool are mesmerizing.
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Татьяна Лужинская
Level 4 Local Expert
May 30, 2023
A convenient transition from the lobby of the hotel to the mull, where there is a decent selection of products, including for Muslims and non-Muslims, a cafe of Asian and European cuisine, there is also an alcohol shop for non-residents with foreign passports. The rooms are in need of repair. Ergonomics is not the best. I didn't like the staff
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Елена Россо
Level 10 Local Expert
May 20, 2023
If you want to touch luxury and glamour, come here!!!A very pretentious place.The movement is endless.A lot of celebrities can be seen. The pool on the 50th floor with panoramic views of Palm Jumeirah Island is incredible.I recommend.
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Anna
Level 6 Local Expert
May 20, 2023
Horror!!! I went to the pool on the 3rd floor, (there were no fences saying that it was impossible to be there), a lot of people and children were resting there, from the height of a skyscraper, a scraper fell from a worker who was cleaning windows, pierced the umbrella under which I was lying and bit into my hand. The result: the arm was sewn up. All expenses are paid by me. The hotel not only did not compensate, but did not even apologize. I myself went to talk to the general manager , who sent his deputy to the meeting and they explained to me that the hotel does not have a relationship with me , everything will be resolved within the legal framework .
The rest was ruined. I had to spend the remaining 5 days (out of 6) in hospitals and the police.
The issue is still not closed .
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Павел Здота
Level 25 Local Expert
March 20, 2023
The hotel is new, the service is on the level, and as it turned out, the prices are among the most liberal in Dubai.
There are several disadvantages for families with children. Many things are impossible, for example, to use the rooftop pool or the beach.
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Emil Isagulyan
Level 6 Local Expert
August 14
The rooftop pool is one of the best places in Dubai. Must have
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Алексей Алексей
Level 12 Local Expert
March 18
The best place in Dubai and on the palm tree, but of course it's expensive.
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Алена Ткаченко
Level 6 Local Expert
September 16
I'll be back, it's a good place
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Alex Ng
Level 7 Local Expert
December 18, 2023
An excellent hotel on Palma for those who do not care about a beach holiday.
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Маша Левкина
Level 12 Local Expert
November 6, 2023
For the last few years, when I'm with Dubai, I've always stayed at this hotel
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Маргарита Чернявская
Level 16 Local Expert
March 18
Beautiful hotel) from it you can go to Nakhil Mall
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Сергей Иванов
Level 16 Local Expert
March 26, 2023
A pretentious hotel, with a bunch of servants. It houses the AURA Sky pool.Beautiful reception with fresh flowers. There is a passage to the mall.
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Sam NNN
Level 12 Local Expert
December 11, 2023
The perfect hotel, the breakfasts are perfect. Access to the beautiful beach club. The staff is very responsive!
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Shamic
Level 5 Local Expert
November 26, 2023
Everything is super. The view of the palm Jumeirah is gorgeous
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Катерина
Level 12 Local Expert
October 5
Fire hotel!
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Доно Алимова
Level 6 Local Expert
February 29
I want to go there again! So many memories!
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МАКС гром
Level 17 Local Expert
May 10
Great hotel!
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Роберт Нуретдинов
Level 4 Local Expert
March 3, 2023
For business trips, I really liked the hotel
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Алексей
Level 12 Local Expert
August 28, 2022
On the roof of the hotel there is an outdoor swimming pool with 360° views of the Marina and the palm Island.