Maps • Vitebsk • Coffee shops

Cappuccini

2.2

5 ratings

Closed until 10:00 AM

Viciebsk, praspiekt Budawnikow, 15В • этаж 2

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Viciebsk, praspiekt Budawnikow, 15Вэтаж 2

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2.2

5 ratings

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Александра Метелица

Level 2 Local Expert

I totally agree with the commentator below. we ordered two bubble teas - tapioca was painted on the picture, there was no other accompanying information about the composition of the drink. the girl made drinks with juice balls without first asking or informing about it. after I asked her why there was no tapioca in the drinks, the girl said, "tapioca goes in all drinks in the morning, and then it ends and we put juice balls." why then is the relevant information not written anywhere and the employee does not inform the customer about it when ordering? After being asked why the image in the drink was tapioca, the girl replied dismissively, "If I put blueberry juice balls in your cup, you won't be able to tell them apart from tapioca, so it's not her in the picture."

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Светик Белякова

Level 3 Local Expert

I buy Bubble tea every time I pass by! But never here again! I ordered bubble tea milk tea, it always came with tapioca, but they made it for me without asking, without asking me anything, with ordinary balls of an incomprehensible fruit flavor! When I asked where the tapioca was?! I didn't get a clear answer, except that there are none! So also with the facial expression , like what do I even want ? Pay up and go!!!!!!No apologies, no explanations, I would have gotten into the situation! But I didn't expect this!I'll clarify once again, the barista didn't tell me anything about the absence or any choice! Having paid for something that I did not order, I was extremely disappointed! By writing on Instagram, I thought to inform the management about such a negligent attitude in order to avoid such situations in the future! But they wrote to me in the messages that the barista can reserve the right to do what! I've never seen such a circus in my life! I have to pay money not for what I order, but for what the barista sees fit to give me! Maybe they won't be impoverished by losing me as a customer, but after reading this review, think for yourself is it worth paying money to never get what you wanted? Pay attention to the photo again!!! What I got and what I should have done

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Cappuccini

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2 reviews