flydubai HQ
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Abu Hail
940 m
Traffic Police Department
810 m
104 reviews
April 16
Everything is fine!
We flew from Kazan to Dubai and back in March 2024.
Brand new planes, clean, well serviced. They upgraded the class of seats there for free, and flew comfortably. Without delay, we arrived on time.
They landed back without delay, but when checking the systems, they revealed problems, while checking, a snack kit (water and crackers) was immediately delivered to the plane, after all passengers were taken back to the airport, where hot meals were offered, the company manager informed about further actions immediately. Very quickly, our board was replaced, we landed and the flight was sent. Food and drinks were also offered on board.
The flight was delayed, but the actions of the company's employees were clear and prompt that all passengers were satisfied. Safety is above all! Many thanks for the excellent work!
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June 27
We flew with this airline as a family to Dubai on 06/26/2024. The flight was amazing. I'm very afraid to fly, but the pilots were great here. A soft landing. They were fed different food, you could choose. The plane is clean. All the staff did well. Flight fz 968 Moscow Dubai 4.40 am
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August 10
For some unknown reason, they did not fly out of Naples on time. At the transfer to Dubai, instead of arranging a quick transfer, the flight was postponed for half a day, the next day. The transfer to the hotel had to wait more than an hour!!! The Dubai Grand Hotel is a dead one, with burnt-out chairs, old furniture and plumbing. It looks more like a Hindu entertainment venue with a nightclub, hookah bar, bowling alley and a "SPA". Dinner and breakfast are miserable. So they also managed to seat my wife and me in different places and rows on the next flight!!! And the flight was predictably delayed. It's been an hour since we were supposed to fly, instead: Apologies!!! Why do I need them? Two flights in a row, two delays in a row!!! Worse than "Victory", honestly!!! Qatar's are 100 times better! Even Turks are 50 times better!!!
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1