We visited this hotel from July 23 to August 5, the hotel is excellent for relaxation, the room is large and equipped with everything necessary kitchen, refrigerator, washing machine, microwave, dishwasher, all necessary utensils, breakfasts and dinners generally deserve a separate item, very tasty restaurant service, dinners can be changed for lunch, the beach is excellent, entrance to the sea also, the pool is not deep, but you can swim, there are 3 of them, adult, family, for kids, Russian girls are at the reception and in the restaurant, room cleaning is good, towels are changed every day, bed linen too. The staff is very helpful, the free shuttle to Dubai Mall and Emirates Mall will definitely come back and I advise you!!
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Игорь Богачев
Level 12 Local Expert
September 14
A great place to relax! Everything is at the highest level - the staff is excellent, speaking several languages! All issues are resolved promptly! The kitchen in the hotel is decent, there is nothing to complain about... the beach, sun beds and the infrastructure of the hotel are decent!!! I would go back ... thanks to the hotel and the staff for a quality stay!!!
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Липская Ирина
Level 4 Local Expert
July 28
We visited this hotel last year.The hotel is great.Location on the edge of the island of Palma.The rooms are spacious and clean.Cleaning and changing of towels every day.Friendly staff.Transfer.Very tasty breakfasts and dinners.The territory is beautiful and well maintained.One-time fee of $ 50 for the entire stay at the hotel.I'm happy, I really liked it.I rate this hotel 5+ and recommend it.
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Карина Зиновьева
Level 8 Local Expert
April 29
We were very worried about going, because the reviews were not very good, but! The hotel is simply gorgeous:
The service. We were checked in at 13:00, we were waiting for an hour, and all this time they were running after us with drinks, toys and cookies, it was very pleasant.
Hotel. The location is perfect - quiet and peaceful, the view from the beach is generally top of the Dubai Marina, from the room there was also a normal view of the bay. The interior is modern and the furniture /renovation is fresh, everything is beautiful, I also liked the fragrance. Not big and very cozy.
Beach. It was huge, clean, odorless water, there were no large shells, and the legs were intact.
Pools. 3, we were in the nursery - clean, warm, everything is ok
. Food. We had FB+, just great on the menu - dishes from under the knife, a buffet for breakfast/dinner, but you can also go to the room on the menu. Everything is delicious, especially salads, risotto with truffle, pizza and desserts. The drinks were juices, pepsi, wine - we had enough of everything, we didn't pay extra for anything.
Room cleaning. There was perfect cleanliness every day, except for the glass on the balcony, but these are small things.
Number. This is generally a gap of only 84 m, technologically advanced, beautiful and convenient.
Staff. All well done and clever, very friendly and friendly, although I think we got them a little)))
Shuttle. 5 times a day you can leave the hotel for free and come back to the Dubai Mall, etc. I think it's super convenient and useful, it takes 30-40 minutes to get to the Dubai Mall.
In general, there are no complaints or unpleasant moments, everything is super! I recommend it!
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Варфоломеева 2.
Level 3 Local Expert
July 9
If you want to spoil your vacation, go to this hotel. In 15 years of traveling and in my 30 years of life, there has never been a worse hotel on my way. The hotel is not designed for tourists at all. The entrance to the pool for local residents costs a penny, local citizens arrange parties at the pool there, and such that I could not even imagine that they could. After a party, they sometimes check into rooms. And if you are a guest, and the neighbors (local) are noisy and you complain to the reception, then you will be offered to move out for the night. But they will not be reprimanded. When parties are held, there is no opportunity to take a sunbed and no one cares about it. In general, the hotel staff just don't care about you, no matter what. The beach is unkempt, dirty, covered in cigarette butts, broken prickly shells. I note that from the sun beds to the beach is at least 50-60 meters and this whole area is empty, not a single sunbed, and there are not even fences in the water. The hotel believes that this is not their territory and there is no need to clean and monitor it. The rooms are tiny. Not a single window opens, there are no balconies, it is simply impossible to dry things, only swimsuits had to be dried with a hairdryer. The humidity in the room is incredible. I'll give you an example. I left an omega-3 capsule on a napkin in the evening, so in the morning it melted in my hands. Let's move on. The transfer to the Mall may take and not arrive. And when you start to figure out why, you are offered to take a taxi. And the issue is resolved only after swearing. A separate story is the buffet. So let's get started. Breakfast. To such an extent, they were meager, tasteless, stale, unpleasant even to look at, that we bought food in the Mall in the evening, left it for ourselves in the morning to eat delicious food. Ceilings are leaking, tables are all leaking from them, dirt, towels are being put underneath. Then the story is more interesting. If you take breakfast/lunch or breakfast/dinner with a buffet concept, be prepared for a surprise. They have a buffet only for breakfast (if you can call it that), because for breakfast they have 4-5 types of eggs, baked goods, cheese and fruits. So, for lunch or dinner, you can choose only 3 dishes: salad, main course and dessert. What do you think? These are p****c comrades. And these dishes are full of atas! There is no chicken, no normal meat! It's such a shame!!! We have never seen anything like this in our lives. The first time we ordered meat with mashed potatoes (adults, and a man weighing 103 kg) brought 3 slices of thin, translucent beef, 3 tablespoons of mashed potatoes, vegetable salad and an incomprehensible dessert. I say incomprehensible, because there are 3 lame desserts to choose from (there is not even an ordinary piece of chocolate cake). And this is the concept of a buffet, for which they charge a considerable fee. No one in the hotel goes to meet tourists, no one solves problems, including Anex tour, its representatives are rude, behave disgustingly, refuse to solve the problem. So if you want to spoil your vacation, then just come here.
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Инкогнито
Level 3 Local Expert
September 13
We were in Dubai for the first time and were just shocked by the attitude of the staff to tourists, we had an all-inclusive package, the name itself implies access to at least breakfast, lunch and dinner, drinks from the bar, but here it works differently: you want a cocktail, pay, you want an energy drink, pay, you want a waiter I came up to you on the beach as it suits absolutely everyone, pay, you want to drink cold soda in the morning, or you want to sit in the evening and drink a couple of glasses of gin and tonic, it won't work, because the bar for you works strictly from
11:00 to 22:00, you can not take anything with you to the room, sit and drink here, at lunch you have a separate menu from all 4 times less than usual, cockroaches in the room, ants will accompany you on the table at lunch, the communication of the senior bartender leaves much to be desired, he spoiled our every evening with our incomprehensible remarks and restrictions, we were like in a children's camp, where intimidating counselors go and scold you for absolutely everything, in general, do not spend money on "all inclusive", in fact, except for breakfast, limited lunch and dinner you will have nothing, I do not advise you to go here, spoil your mood and recreation
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Тамаэ С.
Level 5 Local Expert
March 7
Very good service, clean rooms, delicious food, the only thing I didn't really like was when ordering food in the room, I didn't specify the waiting time. I didn't see the beach or the pool, but my relatives liked it. There is a Russian-speaking staff, which makes life much easier, everyone is friendly and ready to help and suggest something at any time
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Сергей Аносов
Level 6 Local Expert
February 14
Great hotel. Spacious apartment with everything necessary for life. Not bad breakfasts, but they could have been better. Free transfers around Dubai are often available from the hotel.
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Андрей Т.
Level 14 Local Expert
April 2
Great hotel, good location, friendly staff and beautiful rooms. There is a DJ, a cool cafe and cocktails by the pool.
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Margarita Durova
Level 10 Local Expert
March 11, 2023
The November vacation at this hotel was a success.
Located on the artificial island of Palm Jumeirah.(one hotel away from Atlantis) from Dubai Marina 20 min by taxi and to Dubai Mall 30 min.The Sail and Burj Khalifa are visible from the Beach.
The beach is clean.coarse sand and clam shells.The deck chairs are comfortable, towels have been lying on them since the morning.
The hotel for guests is only the 3rd part of the general building, the rest is residences. The territory is not large, but you can freely go out and walk along the beautiful embankment . And leave on a transfer to Dubai, which the hotel provides for its guests 3 times a day every day.
There are rooms with and without balconies.A modern hotel with a seasoned interior.The bed linen is snow-white, changed every 3 days. In it, just every evening, like a cat, you can "drown" High-quality cleaning every day and without any $.
Air conditioners work perfectly throughout the hotel.
According to nutrition, everything is fine, there is a choice.
Either it's a buffet, or it was on the menu.There was FB and this is the best option for me. Because if only on BB, then it turns out it's more expensive , dinner went out for 2 girls 9000r.From the same buffet....
On weekends -youth party all day.Live instrumental music by the pool.
Well, the cuisine is correspondingly more diverse.Weekends in Dubai Fri.Sub.Sun.
The service staff are like bees, but inconspicuous. Everything is decent.
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GunIriAir23
Level 5 Local Expert
May 19, 2023
Food-the choice is small.
The beach is excellent, clean, but at low tide it hurts with your feet on the bottom.But then take the slippers.
Rooms-lived both on the 2nd floor and on the 8th. My advice is to take the 8th floor.There are such views from there!!!Clean, spacious.
Service-I would like the staff to be more impartial to the guests.Everyone does their job-you work, we rest.So be it)
Cleanliness-at this point, straight off!!!The inside is clean, smells nice.Outside, at dawn, the octopus installation is polished to a shine (I think it's clear to everyone now what's going on with cleanliness there)
The territory is a large swimming pool, a bar (by the way, I didn't like it)A very strange payment system for spending time in the pool/bar area.These ribbons on your hand-well, guys!Is it possible somehow without this?I sat, didn't eat, drank tea or a cocktail, paid, left, and at departure arrives + $ to pay for gatherings by the pool.Well, not really.But in general, it's good.
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Zzz rrr
Level 3 Local Expert
September 13
A terrible hotel, with terrible service and attitude towards Russian citizens
Let's start with the room: the room is shabby, even a cockroach was found on the last day of your stay
All-inclusive meals are not like that at all, the food from the half-board menu is monotonous.
Breakfast and dinner are monotonous, there is no variety in fruits.
The pool area is served only selectively, as if we were not personally noticed.
The staff personally followed me around as if I was trying to steal something)
All-inclusive drinks need to be knocked out directly, their actions are reluctant and limited.
There are ants on the tables in the restaurant area.
In general, I was in Dubai for the first time, this hotel is terrible, I do not recommend it.
Fun sun is still a murky organization, when meeting with the curator, it was only important to pay, the attitude was so-so.
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Евгений Карташов
Level 11 Local Expert
June 21, 2023
Excellent hotel, excellent service. There are Russian-speaking staff.
There is free transport from the hotel to the main shops of the city.
The food is very tasty.
I recommend.
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nikitenko p.
Level 6 Local Expert
November 3, 2023
Nice residential complex. There is a private beach and a swimming pool. A good place for both long and short-term rest
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серый серый
Level 10 Local Expert
May 24, 2023
A chic hotel, with great staff, great food and swimming pools
The minus is a beach with sharp stones, but we took aquasocks with us, having previously read the reviews, and we did not notice this minus
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Мажара Виталий Вячеславович
Level 15 Local Expert
February 29
Great hotel... fresh, new. It's a good restaurant, but the waiter is not very good there. Brash, boorish, bad attitude... don't be afraid…
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Елизавета Устинова
Level 4 Local Expert
November 6, 2022
Rested from 14.10, room 3091,
-meager breakfasts, a cockroach was seen in the restaurant, a permanent menu for dinner, problems with cleanliness in the restaurant: they got a fruit plate cut with a knife after onions, waiters and cooks touch food without gloves, they immediately wipe their hands on themselves.
-Entrance to the sea with small but sharp stones.
- from 12 to 18 the music screams so that it is not possible to be on the beach.
-the rooms are small, most without a balcony, it is problematic to dry clothes after the beach
-the driver of the transfer to the malls is rude to vacationers, does not open the door to the bus, even if you knock. You need to go to his window and explain to him where you are going, pretending not to understand until tourists call other employees, the door does not open, after I made a remark to him, he even tried to run over me. Complaints about the reception are ignored.
Go to another hotel, it's not worth your money at all
Please note that good reviews are written under carbon copy
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Bладимир
Level 16 Local Expert
March 28, 2023
It looks more like an apartment than a hotel. There are few rooms with a balcony, without a balcony, the windows themselves do not open! There are cool rooms with a kitchen where there is a washing machine. Not a bad kitchen - half buffet, half a la carte.
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@evgenii.davidoff
Level 7 Local Expert
March 30
The hotel + apartments are for those who like privacy and sparsely populated, even despite the high season. Quiet , calm , comfort , I recommend ♾️
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Надежда Николаевна
Level 9 Local Expert
September 23, 2023
We had a great rest, the only minus is the menu at lunch and dinner does not change the narrow choice of dishes
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Левон Оганесян
Level 9 Local Expert
January 4
We lived for 15 days! Very cozy and comfortable!!!
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АЛЛА РУЧКИНА
Level 7 Local Expert
March 12
A chic, quiet and peaceful hotel.
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Алексей Фирсов
Level 22 Local Expert
April 3, 2023
One of the top buildings on the palm tree. Cool view and courtyard
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Татьяна Сивохо
Level 3 Local Expert
April 6, 2023
Great hotel! Everything is clean, food👍.
The beach is clean.