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Maps • Astana • Spas

The Ritz-Carlton

Rating 5.0
88 ratings
Open until 10:00 PM
+7 (7172) 73-40-00
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Astana, Dostyq kóshesi, 16
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Overview
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71
Reviews
29
Features

Address

Astana, Dostyq kóshesi, 16
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Contacts

+7 (7172) 73-40-00
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www.ritzcarlton.com

Business hours

Open until 10:00 PM
Schedule

Directions

Talan Towers
65 m
4
Talan TowersDefense DepartmentEntertainment center KeruenRoza Baglanova KazakhconcertBayterek Monument
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Features

Wheelchair accessibility:full access
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Customer traffic and business hours

12:00Usually moderately busy
Mon
Tue
Wed
Thu
Fri
Sat
Sun

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Rate this place

29 reviews

By default
Kevin F.
Level 3 Local Expert
December 1, 2024
Exceptional
1
Yuri Guselnikov
Level 6 Local Expert
October 14, 2025
What I want to emphasize is that I arrived earlier than according to the settlement regulations. They gave me excellent coffee and assured me that they would check in earlier if possible. They took the phone and I went about my business. In short, everything was done as promised and this underlines the level of the hotel. The rooms are very clean with high ceilings and great beds! The linen is fresh and white, beyond praise. The air conditioning is not up to par, it's enough to freshen the air, but not enough to cool it, it's just that it's cold, so anyone who doesn't really tolerate heat needs to know this. Saunas and a 5-plus swimming pool! In general, the level is really very high. The only thing that managers need to check more carefully is all the sachets in the baths, because there is an opinion that they are moving from unused to previous occupancy, and this is sometimes seen in the body cream (stagnant). I didn't go to breakfast, I can't evaluate it. My friends said that they match the level. There are free drinks and all kinds of sandwiches for those who arrive very early in the morning. This is a very important option and is right at your disposal! Special tables are being rolled out in the lobby and grab and have a snack, those who leave early are just a balm for their stomachs! In general, I finalize 100% of the visit!
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O.
Level 19 Local Expert
June 3, 2025
Overall a good hotel. The price is unreasonably high. The bed is nice and the mattress is slightly rumpled on one side. Three different cafe bars. Do not try fried squid, it is completely breaded and, judging by the color and taste, it is not quite a fresh fryer. Sweet potatoes are not really French fries they make themselves, but they are not bad. I won't go a second time. We arrived in the morning and asked for a 24-hour surcharge based on the availability of rooms. Although they knew that we were leaving much earlier than usual. In short, the money is ahead. But everyone is friendly. The cent is nearby. We can go for a walk. Prices at a local restaurant are four times higher than in the city. There are a lot of places in the city where it seemed to me much tastier. Good health to all!!
See original · Русский
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