I visited this place yesterday. I was very upset with the staff. There was a woman behind the counter. I went in, said hello, and went to the window. All this time, the florist was talking on the phone and didn't pay any attention to me. The flowers in the window were not fresh. I do not recommend this store

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Людмила Л.

Level 3 Local Expert

A large selection of colors!Beautiful bouquets,friendly staff🔥

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Диана Ляхова

Level 3 Local Expert

half of the bouquet rotted in less than 24 hours. The florist is rude, she replied: well, everything is fresh, look at it. "your young man said it was expensive yesterday, it's not surprising that you came today." I contacted the manager, the manager says that consumer protection says that they can only return "flowers" that have wilted, and no one will make a discount on the bouquet. after I read the law to her, she said, "the internal rules of the regulations do not allow us to refund your funds," to the question: why are half of the colors normal? - silence. they tried to poke articles that are convenient for them and their store. At the end of the dialogue, there was no compromise and they offered to write everything in the complaint book. I demanded a legal address, I'm going to write a claim in writing and I'm waiting for a written refusal from the guys to go to MARCH, Rostpotrebnadzor, and the Minsk city executive committee.

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9 reviews