Maps • Dubai • Car rental

Ktcgulf

2 reviews

S2 Building, Al Garhoud, Deira, Dubai

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S2 Building, Al Garhoud, Deira, Dubai

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Ольга Гусарь

Level 26 Local Expert

When we checked in the car at the paid parking lot at Dubai Airport Terminal 1, we forgot the laptop bag in the back seat. It contained a tablet, a lot of very important documents and $3,000 in money. We really asked for only the documents to be returned to us, but in response they sent us a video of an empty car. How beastly of you. There is a video from the garage hotel of us getting into the car and putting this bag in the back seat. The Rove Ly mer Hotel is located on the coast. It was 06:00 in the morning when we arrived at the airport. On the way to the airport, we also put the car charger in this bag. An employee of the company was 25 minutes late, we were sleepy and in a hurry, so my husband took things out of the trunk and hurried to the airport. Next, I asked an employee to take me to Terminal 2 and got in the car ahead. I also got out at the airport and took my things only from the trunk. The head of the company defended his employee without even trying to figure out the situation. It's a pity that there are such vile people in the emirates. We had to report to the police and other authorities. Our bag is being searched. A week later, this company debited 400 dirhams from my account and did not even inform me why. Lawlessness!!!

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Zhiwei Ma

Level 3 Local Expert

The staff is enthusiastic in service, picking up and returning the car is easy and fast

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