Hello. My sister and I arrived at 20:00 yesterday evening, we ordered devils cake from the cakes we bought after that, because the cake was stale and hard, we requested another cake for a reason, but I don't know if the female manager at the checkout said she could return the cake, saying it wouldn't change, with a disrespectful ego-repulsive attitude! He also pulled the cake from the plate out of my hand and threw it in the trash. Okay, I said let's make a refund, but I don't have a receipt, I didn't get it from the employee who is a cashier. The cashier is going through the garbage for the working girl ! She made me search for a receipt by force, woman !? He said I will make a refund or it will be a problem. I said if you make a refund, I'll buy a cake again. I couldn't understand why you made the cashier mix up the garbage by yelling at the employee to find the receipt inside the customers. Then I got my refund, but we didn't buy any new products from your attitude and speaking style and left. The place may be beautiful, but that woman is ruining the quality of the place. I felt like I was going out for dinner, not for coffee. I'm also sorry about the working girl . I would like you to do something about this, I would like you to watch the camera recordings, have a nice day.

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Tchibo

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