It's worth doing something with the staff. Upon entering the store, there is no reaction to a banal "hello", except for a haughty look. No offer to help with the choice, to suggest something. With such an attitude towards customers and complete lack of interest in selling, there was no desire to transform anything for them, so purchases were made in neighboring stores, where the consultants were more pleasant and polite.

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Илона А.

Level 4 Local Expert

We bought jewelry, when choosing a seller, Belenkova V.A. had one negative opinion about the 375 sample in gold, and convinced at 585. After a long selection and registration of installments through the bank, which took a lot of time. We were told that the chosen decoration was not 585, but 375 samples, and they began to convince and praise the 375 sample. And having accumulated the installment plan, you can re-issue it only after a day. Instead of apologizing and trying to settle the dispute, the seller said that it was not her fault that she had said the wrong sample initially. And the conversation went on in a not entirely pleasant tone. I left the purchase because I chose something else as a gift and there was no more time to resolve the conflict and wait another day. The impression remained negative. I don't want to go into this store now from the word at all. I would not recommend this jewelry chain, because of the service

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Алина Андреевна

Level 3 Local Expert

We haven't seen such a boorish attitude for a long time. On November 11, we came for 7-carat rings. Consultant Victoria behaved very unprofessionally, arrogantly and rudely. I liked the products and the cost was quite satisfactory, but because of this behavior of the girl, they immediately left. Very sorry.

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7 Карат

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11 reviews