I bought a bracelet, after a couple of months of wearing it, I noticed that the links of the bracelet began to deform (near the fastener at both ends, everything was fine along the rest of the length), and then these links began to fall off altogether and I did not immediately notice it (accordingly, several links were lost). After contacting the jewelry store, filling out the consumer's application form with a request for repairs, she was refused, because the rupture and deformation of the links was not a manufacturing defect, but a consequence of the operation of the product.. I didn't wear the bracelet every day, I might not wear it for a week or two. But even if you wear it daily, it shouldn't fall into disrepair so quickly. This is not my first jewelry, and no bracelet has ever disappointed so much, although it had a more fragile structure. I bought a ring along with the bracelet, there are no complaints about it, so I'll leave 2⭐️ Will I return to this jewelry store? Maybe, but not soon, and only if behind the ring.

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Любовь Кузьмицкая

Level 3 Local Expert

An excellent store, the quality of products and the selection is huge, we often come and see new items and occasionally buy, fast delivery, sellers are masters of their craft

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Андрей Чернявский

Level 5 Local Expert

Today I came across incorrect information when buying a product. The employee provided me with incorrect information about the functionality of the purchased cross. This statement misled me about the possibility of making changes to the decoration. I was counting on certain product characteristics based on the data I received. Therefore, I have to pay attention to the need to improve the quality of customer service.

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7 Karat

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13 reviews