Great hotel. For a relaxing holiday. There is a shop in the nearby hotel. 15 minutes on foot. Everything is there. Diapers, food, chemicals, water, vegetables, fruits, youth. With a local sim card, you can order food delivery from any cafe. Through a local app like our yandex food. 180 dirhams for two. I liked the beach better at the neighboring Pacific. It's more open and smells less like fish. The staff is excellent, there are Russian speakers. They understand English too. The food is very tasty. Half Indian, half European. The choice is huge. It makes sense to take half board or all inclusive. The rooms are spacious with gorgeous views. The air conditioner works well. There is a full set of cosmetics. Soaps, gels, shampoos. Two liter bottles of water are brought every day. It's all clear. Lemongrass flavors are everywhere. In the lobby, any guest can drink a glass of cold tea or a cup of coffee. Cocktails are available on the beach. 5 minutes on foot, or by car like a golf cart, goes back and forth all the time. Towels are given out when you show the card. All the activity in Dubai, excursions, etc. An hour by car. Nearby hotels have cafes, discos, etc. There are always taxis at the hotel, you can get there.
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Валерий Иванов
Level 7 Local Expert
March 19
The food is not very diverse, but there is enough of everything, there is something to choose and treat yourself to on vacation. The service is high-quality and friendly, there are almost always Russian speakers among the staff, but it is still best for someone to know English spoken. The beach is not very large of coarse sand and shell rock, it is cleaned regularly, so it is clean. It is located across the street from the hotel, a 3-minute walk and 1 minute on electric buggies with a roof that run from morning to evening. There is a paid water entertainment club on the beach: jet skis, sabboards, kayaks, fishing, etc. You can play beach volleyball (the ball is given for free)). The rooms are standard, not very bright, the lighting is not very bright, there are lamps for those who want to read on vacation. But there is enough light from morning to evening, so even the eyes rest in the room. There is no infrastructure around within a radius of 1 kilometer, the nearest supermarket is a 15-20 minute walk away. There were no playgrounds at the time of our vacation, but there is a children's club from a children's room with a lookout and several slot machines with a ping pong table and billiards (pool). Here, knowing English will help you. Cooking classes from the restaurant's chefs are also held there on Fridays and Saturdays for children. At the time of our stay, there were no shops in the hotel where you could buy sunburn and after-sun protection products and all that kind of related stuff, so you need to take it all with you. Despite some nuances, in general, we were satisfied with our stay in Pullman
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Наталья Балика
Level 7 Local Expert
June 24
A good hotel, the food is delicious but not varied, the staff is friendly and courteous, the service is 4. The beach is 5-7 minutes from the hotel on foot or every 3-5 minutes. bugs are running, in general the beach is clean, there are always free sun beds, you can lie under palm trees, umbrellas or sit under a tender. One minus is a construction site near the beach. The rooms are clean, the bed is super, the linen is clean, the bathroom is good. There is no entertainment. The pool is not big and it is full of children.Overall, a good hotel, we had a good rest, calmly. I can recommend it.
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Эрик Мкртчян
Level 6 Local Expert
May 11
We stayed at the hotel from 3 to 11 May.
The hotel is a little "tired", with"at one time with a luxurious renovation, but not bad, the main thing is that it is clean everywhere and the rooms are cleaned every day, but at your request.That is, every day the maids ring the doorbell and ask:Do I need cleaning or what needs to be changed?Should I bring water or change towels?Alternatively, you can hang a tag on the handle asking you to clean the room and or not to disturb.
Additionally, everything is on request.
The staff at the reception is responsive, Russian-speaking staff are always present, and the entire staff understands a lot of Russian.
Special thanks to the reception staff Yana and Asian, the girls are great, very responsive.
You can officially change the room on the spot, for an additional fee, if you don't like it, but before check-in.
The sea is across the street, close, 3-5 min walk or 1 minute drive by car, which run every 3-5 minutes between the hotel and the beach.
The sea is certainly not the same as in Egypt, but it is not bad, fenced with buoys exactly under the territory of the hotel beach.There are always free sun beds on the beach, there is no need to occupy them in advance.
At this time of the year, it is better to swim in the morning, before 2 p.m., because then the tide starts to ebb and the sea shallows sharply.
On the beach, sand is mixed with shells crushed to the state of sand.
Small invisible jellyfish stung in the sea in the early days, but it's not dangerous.
There are fish swimming on the bottom and a lot of starfish.
The water is very pleasant at this time of the year, neither warm nor cold, it is very pleasant to be in it.
The food at the hotel at first glance seems good, not very diverse and tasty, but this is if you stopped by on the weekend, when there is an influx of locals in parallel.
After the locals leave, the food is no longer the same, everything is somehow not very tasty and monotonous.It repeats itself.It was a big minus.
Everything else is acceptable, the hotel is quiet, the territory is small, there is NOTHING interesting nearby, but everywhere and even outside the hotel everything is as safe as possible.
In general, security in the UAE is at the highest level.
If you want to go to the grocery store or to a small mall, there is always a taxi near the hotel, which will take you to the nearest shopping center for 23-25 dirhams in one direction.
I recommend taking a guided tour to Dubai, it is very interesting to tell.
We checked out of the hotel at 14:30, when asked to stay in the room for 2 hours until 14:00, we were politely refused, citing the influx of vacationers.
We spent these 2 hours in the lobby, since there are always a lot of empty seats in the lobby.
We were generally satisfied with the rest, but we will not go to this hotel a second time.
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Александра
Level 5 Local Expert
March 17
Overall, it was a very pleasant experience, first of all, the staff is just so positive that the atmosphere is already favorable. Everyone is very nice and attentive.
They immediately pleased us from the moment of check-in, as they gave us a superior room for nothing. I think there were just rooms available and they were given selectively or to families with children.
The room is gorgeous: two-room. The plumbing is beautiful and decent. The TVs are modern and large, the bed is 2.40.
The bed linen is like silk.
The sofa is folding. Shower products, shampoo, hand gel smell delicious. There are Lime smells in the hallway.
The view from the room on the 5th floor opened onto the bay..The photo is in the application. In short, the room is awesome, even without extra charges.
Of course, the hotel is really located on the outskirts. The grocery store is probably an hour on foot and everything there is about 2-3 times more expensive than in Russia.
The construction around it, yes, spoils the views a little, but it doesn't bother much, there is noise, but with the window closed you can't hear anything.
The beach is nice with seashells, starfish and fish. The water is clear, but cold byrr (we were in March). We swam a couple of times. We took a dip and ran out.
But the pool was nice: warm and clean! For me, it's a big plus that I'm half in the shade during the day, since I don't want to sunbathe.
There is a separate room for children.
It's a long drive to Dubai Airport, 1.5 hours if you don't stop anywhere. If with check-ins to hotels, then more of course.
There is a lot of island food, for children there are only nuggets, sausages, pasta. I have porridge in the morning.
But in the morning, delicious pancakes. pancakes sometimes. There was a chocolate fountain.
The desserts are delicious Arabic.
Very tasty coffee in the vending machines.
There is nothing on the territory except a tennis court; a playground is probably in the plans, because there is a place for it
There are zero animations.
There is a pirate club with slot machines, 4 coins for free, then you need to buy a 50 dirhams card.
We took a sightseeing tour to Dubai with a boat along the Marina. It's expensive, but everyone really liked it. It was a boat ride along the Marina that was the highlight of the tour.
Wishes for the hotel:
Playground, evening animation, because there is nothing else to do; diversify the children's menu (although it would add mashed potatoes).
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Регина Шутова
Level 10 Local Expert
March 31
The rooms are spacious, slightly tired, the food is quite good, the choice is not very wide, but you will not stay hungry. The location is on a separate island, the nearest store is 20-30 minutes away. It is very scarce for children, 1 hour a day is free at the pirate club, but there is nothing else to do there. Once a week, a cooking class-baked pizza. There is nothing on the territory for children, photos on the Internet with a trampoline and a slide do not match, they are not there. I didn't like the beach at all. There is no changing room. It's across the street, about 5 minutes on foot, so you have to put clothes on a wet swimsuit and go. The toilet is small and dirty, there is no way to change clothes. The reception staff is Russian-speaking, but it is rarely possible to catch them.
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Анна Елистратова
Level 4 Local Expert
May 7
Nice hotel. It is located on the seashore, but you can not swim there. They take you swimming in rickshaws, drive a couple of minutes, walk to the beach from the hotel in 5 minutes. It's quite comfortable. There is a small promenade with benches near the hotel. There are no shops nearby, but I would like to. The beach is clean, the sunbeds are decent. We only had breakfast and dinner included, so instead of dinner we could have lunch of our choice. They always go to meet the guests. They moved into a suite instead of a standard room. Since the three of us flew, it turned out quite conveniently. No extra charges even. The only thing is that the windows in one of the rooms did not open at all (I assume they were just broken), and the bathroom faucet did not switch to the shower. But there was also a shower, so we didn't even deal with this issue. The food is good, the cleaning is daily and thorough, the linen was changed every day. We are happy with our vacation.
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Галина Денисова
Level 6 Local Expert
April 15
A very authentic hotel, unlike the Hilton and Redisson of the same type, here you get into an oriental fairy tale! At the entrance, he is greeted by a gin from the Aladdin lamp with a cup of coffee, next to it there are 2 huge "tanks" with soft drinks. In the restaurants you can taste dishes from all cuisines of the world. The waiters are attentive, serve quickly, professionally!
The beach has a special feature: the beach itself is large, there are enough sun beds, umbrellas, towels for everyone and always! There is no need to run to take a place in the shade at 6 am. But, the bay in this place is very small, there are algae at the bottom, so the water is cloudy. But the coastline is large, you can walk along the beaches of neighboring hotels.
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дарья В.
Level 4 Local Expert
June 4
We rested from 22.05-28.05
Hotel 🔥🔥Sea🔥🔥Food🔥🔥
Hotel. I really liked the hotel itself. Yes, furniture needs to be updated in some places, but this is not critical. A very beautiful hall on the first floor. The entrance to the dining room is located nearby.
Reception. Very good girls and guys work here. They will always help and tell you what is best for you. Even regardless of the knowledge of the language, they will find a way out)) In honor of the birthday, the room class was upgraded, we are very grateful. Also, on a birthday, a small cake is brought from the hotel to the room.
The Persian Gulf. It was necessary to drive from the hotel by a golf cart type car, about 3 minutes away. You can walk without any problems, but it is impossible to do this at lunch because of the heat)) For those who are stopped by "not the first coastline", I advise you not to think that driving to the sea is not cool)) Very much so ! They walk with a breeze and quickly every 5 minutes, sometimes you need to wait. But believe me, it's worth it))))) The sea is just fire 🔥🔥The sea is really great, we didn't swim in the pool. Almost like the red Sea in Egypt))) I think it's not worth saying anything, the photo is in the review.
Food. It is very diverse and delicious. The children's menu is not large and is most often repeated, but otherwise everything is great! Lots of delicious fish, fruits and cakes! There is also a chocolate fountain in the morning) Food 5/5
Number. We had a one-bedroom suite. Large balcony with a nice view of the pool and the Persian Gulf. 2 bathrooms and a large living room. Everything is just fine!
Disadvantages of the hotel
1. There are a lot of locals from Friday to Sunday. Big families of about 25 people come, they behave noisily and breed dirt. It is difficult for the staff to keep track of them. Sometimes there are not enough places for others. They don't swim in the sea, but there is noise and buzz around the pool.
2. There is not enough variety without alcoholic beverages. There are only 3 types of juice, cola, 7up, tea and coffee. I would like more.
3. The taxi near the hotel is expensive, they do not drive according to the meter. You'd better order it yourself.
4. A nearby hotel is being built next to the beach. The noise is not visible, it does not spoil the main picture. You only notice it when you go to the beach.
Notes:
The closest and relatively cheap Zoom store is located near Rixos. It's better to go there.
If you go to Ras al-Hama itself, then go to Manar Moll (from the hotel in one direction about 55 dirhams according to the meter). There are H&M, a lot of hardware stores, a lot of perfumes and the most basic thing is a grocery store. It's cheap! Dates are a large pack of about 8-9 dirhams
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Янина
Level 7 Local Expert
May 10
We rested here with my daughter before the New Year, a heavenly place, top-level service, wonderful staff, I have never seen better. Delicious food, cleanliness and beauty, you just can't think of a better one, great cuisine, gym, sauna, swimming pools, your own beach 200 meters from the hotel (and even then the car drives back and forth every 5 minutes), we had a great rest, we'll go again in the fall
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Группа СД5И
Level 4 Local Expert
May 20
We were in the middle of March, 1 adult and 2 children (8 and 11 years old). a wonderful hotel. Not a super five, but it matches its price. The food is excellent, seafood, meat, fish every day, very diverse and there was enough of everything, but it was the beginning of the season and the hotel was not fully filled. The rooms are tired and in need of repair. The beach is gorgeous - clear clear water, white sand, smooth approach, located next to the road, the construction site does not interfere with rest at all. In general, the island is beautiful and clean. There are no shops nearby, it's a 40-minute walk. The hotel is quiet and calm, but despite the fact that I am an active person, we were not bored, we walked and swam a lot, went on excursions.
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Все будет хорошо
Level 8 Local Expert
March 21
Positive:
A resort area for those looking for a relaxing holiday away from the city.
Service 5/5
Food 5/5
Safety 5/5
Attractions, globally, there is nothing but hotels and infrastructure -1/5.
Language barriers - many people speak or can understand and explain in Russian or with a translator application, we can say that they do not exist.
There are almost no shops. We found one within the boundaries of one of the hotels. What needs for water, sweets, hygiene will be covered.
Excursions are worth taking. They offer
Especially safari.
I highly recommend taking a power bank with you.
There is no charging on tour buses. This is a big disadvantage for the lack of technology. We in Russia are already used to them.
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николай соколов
Level 9 Local Expert
July 19
We are resting in this hotel on 07/19/24. The
hotel is magnificent with its advantages and disadvantages. The food for the guests is at the highest level. The room stock is not tired. The service and attention of the staff are on solid 5. The sea is hot at the moment, but the pool on site perfectly saves from the heat and the bar is at arm's length with cool drinks of all kinds from lemonade to cocktails. It is better to take an all-inclusive tour, as alcohol in the bar and restaurant is unlimited and all kinds of privileges including a Jacuzzi and massage. The disadvantages are related only to the lack of infrastructure near the hotel. The nearest shopping outlets are 5-7 minutes away by taxi. And so everything is great!!!!
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Вершинин Евгений Васильевич
Level 13 Local Expert
August 24
Great hotel, great location, great staff. The level of five stars corresponds! Excellent restaurant, rich variety of dishes. The hotel has a friendly atmosphere and comfortable living conditions. Great experience from the first time you arrive at the hotel to check out! I recommend it!!!
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Вячеслав Сосновский
Level 7 Local Expert
July 16
Great hotel. The food is delicious and varied. I see some dishes for the first time))) The staff is helpful and friendly. The beach is 250 m away, you can take an electric car. The rooms are large, the bed is comfortable... only one thing, if you do not turn on the air conditioner, then it is very important in the room...
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Диляра Гизетдинова
Level 4 Local Expert
August 31
One of the advantages is food, you can eat a hearty meal, but this is not a buffet of a 5-star hotel))
They are cleaned every day, towels are changed.
Everything is good)
Union Pay cards are not accepted to pay the tour fee, our passports were taken away until we brought cash and paid.
Construction is in full swing around, in 2 years it will be an island like a second Vegas (a casino is being built here)
There's nowhere to go except the pool and the beach. There is not a single cafe or bar nearby.
Local guys (Hindus and Pakistanis) come for the weekend and the feeling that you are at the market all day does not leave you.
The hotel is for a 3-day stay, no more.
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k_zakharov
Level 9 Local Expert
July 13
The most comfortable hotel for a beach holiday. Staying at the hotel left an exceptionally pleasant impression and a desire to return. And yes, my wife and I were lucky-we got a junior suite (completely free of charge instead of a standard room) with a balcony to the garden, which allowed us to avoid the discomfort of noise from the pool in the courtyard. Many thanks to the Russian administrators. By and large, I liked everything. The room, inconspicuous, responsive and undemanding (give a dollar) staff, administrators who are able to solve issues, food (pineapples are just a bomb), clean well-groomed beach.
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Валентина Иванова
Level 22 Local Expert
July 30
Very nice hotel, beautiful. Clean , cozy, everything is cultural. The rooms are large. It is a 5 -minute walk to the sea , but you can also drive by car , they take you to and from the beach . Umbrellas , sun beds , cafes .
The food is delicious, the choice is good . I recommend this hotel
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Лариса Молчанова
Level 8 Local Expert
May 4
A wonderful hotel. All issues that arise are resolved instantly. The rooms are large. The beach is very clean. The bartenders at the bar are just aerobatics. The alcohol is very high quality. There is a choice of food in the restaurant. You won't be hungry. But there are a lot of spicy dishes. Take a little bit and try it. The spa and gym are super. Of the cons: the bartender by the pool.
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Инкогнито 0958
Level 9 Local Expert
August 8
Nice hotel, polite staff. There is a private beach, a few minutes walk from the hotel, or free by tuk-tuk. The pool is clean, there is a shallow part and deeper. The cuisine is varied. The hotel is suitable for those who like a relaxing holiday. The nearest minimarket is 20-25 minutes on foot. It takes 30 minutes by taxi to the big shopping center. It takes an hour ($120) one way to Dubai by taxi.
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альбина мустафина
Level 4 Local Expert
March 4
A wonderful place in all respects: a beautiful building and rooms (equipped with a hairdryer, refrigerator, TV, iron and safe); excellent cuisine and friendly staff; clean beach with convenient access to the water, yes, the opposite shore is visible, but thanks to this you swim wherever you want, and not where the wave throws, that is the water is always calm; in the hotel itself, you can relax in the sauna, hammam, Jacuzzi or, conversely, sweat on the gym equipment or a treadmill with a special soft surface in the open air.
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Марья
Level 14 Local Expert
August 24
housekeeping cleaning is great from nana and revi
And hotel was really nice to enjoy
I am very pleased with the hotel. The staff is very friendly. The fire restaurant. The beach is clean, there are always free sunbeds. The pool is clean. The only negative is the island. Or maybe for someone on the contrary it's a plus.
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Алексей Ручкин
Level 12 Local Expert
November 20, 2023
The hotel itself is very colorful, beautiful interior design. The area around the hotel is well-groomed, beautiful landscaping. The restaurant is large, the food is varied.
Cons - there is a continuous construction site and vacant lots around the hotel. The room has a strong constant hum from powerful air conditioning. And if the rooms have a "view of the beach"....- this is a highway, then a construction site and a wasteland... There is constant noise from the construction site-noise, etc., from the road there is also noise. God forbid you get into these rooms.....))))))))(((.
There are no shops around...., the nearest 10-15 minutes by taxi, even if for groceries. A large shopping center is 30 minutes by taxi ....
No entertainment, so if it's 5 days, then you can enjoy the sun and the warm sea, then you'll howl with longing))))))))
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Антон Елисеев
Level 5 Local Expert
February 22
We had a family vacation with a child of 3 years old from February 11 to 18, 2024. A wonderful hotel, the staff is very responsible for their duties, everything is beautiful and pleasant everywhere. Everything is there for family holidays, a good beach, a children's room with staff, a good restaurant with delicious food. During the rest, a child got sick and it so happened that they were hospitalized. Special thanks to staff member John, who has been with us all this time to help resolve all issues at the hospital. We will definitely return to this hotel again
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Инкогнито 8210
Level 5 Local Expert
February 6
let's go to Marjan, let's leave Pullman (they say the French bought it out). While here for the third day with a 6-year-old child, the room and view are amazing, the food is varied and delicious, the staff is friendly (not Russian-speaking). The number of rooms is 5 out of 5 .The sea and the beach are the cleanest, if you did not come for a party, but to relax , bask in the sun, swim and sleep - here it is! The nearest shopping center store ( by taxi 20-25 Dirhams ) . There is nothing nearby but a beautiful bay and white sand , there is not enough good playground , there is also no trampoline , although I saw it in the photo .In general, one of the disadvantages is that there is one children's room for children, and it is also impossible to enter the spa area with children. Otherwise, everything depends on your mood, and you can always find entertainment for yourself and your loved ones. By the way , today will be a holiday , they brought an invitation for 17:30 , we will meet the new management of the hotel. I recommend the hotel. My son is delighted, I don 't know how , but a 6- year-old boy ( who does not speak English ) is understood by all the staff.Greetings to all from Platona👋💙
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Маринв Васильева
Level 2 Local Expert
August 9
We had a great rest. The staff is attentive, the rooms are gorgeous, the kitchen is average, you want more seafood dishes, the OCEAN is very warm, but you can spend time in the gym, soak up the Jacuzzi and go to the sauna. In general, I put 4.8 points on 5 stars.
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Екатерина Бессонова
Level 5 Local Expert
February 14
A great place for a good rest. Sea view, soon there will be a casino, friendly staff. Towels are provided on the beach, in the pool, in the Jacuzzi (sauna, hammam). At the reception you will always find people who speak their native language, who are always ready to help you. The food is like a buffet everywhere, where you will find food to your liking (honestly, we only had breakfast). Quiet enough. On my birthday, they brought a cake to my room, which was extremely pleasant!) There are suggestions for excursions
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Рома *****
Level 8 Local Expert
May 25
I recommend it!!!
The main contingent of tourists from Russia and Kazakhstan aged 45+ or families with children. There are very few young people.
Among the disadvantages: the natural wear and tear of the hotel, the lack of animation and temporarily closed shops on the territory of the hotel.
Pros: all rooms have a view of the bay, food (especially desserts), cleanliness throughout the territory, including the beach, Russian-speaking and polite staff.
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Марина Ц.
Level 3 Local Expert
August 24
We stayed at the hotel from 18-25.08.2024.
A great quiet hotel, very helpful staff, a lot of Russian staff who were ready to answer all questions and help.
The food is varied and very tasty.
Daily room cleaning, change of towels and linen thankfully for revi for assist
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Елена М.
Level 14 Local Expert
March 6
A great inexpensive five. Since it is located on the outskirts, the rest is very similar to Turkey or other countries. The food is decent, the cleaning is normal. There is nothing for children, no animation, no playground on Fri and Sat at 16 o'clock pizzas are prepared with children and that's it! The beach is normal, but all over Ostrava there is a view of the construction site and other hotels, I didn't like it, the construction site is just everywhere!!! They make noise, but not much, it bothered me a little, I wanted more nature, landscapes and horizons. It is not profitable to pay in dollars at all. The rest was very successful, we did not go expensive, so I am super happy. There is almost no shopping, there are only five-star hotels nearby, the price tag is appropriate, taxis are very expensive, to the brand for forest 55 dirhams one way and this is not a city yet!!! We took an excursion to Dubai!!! Just crazy emotions, if you have the opportunity, then do not take a tour, traffic jams, etc. for the weekend. In general, good luck to everyone, in February to swim and warm up super
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Ира Рапина
Level 2 Local Expert
August 10
The place is just wonderful. Quietly , calmly . Starting from the reception, the impression was very good - friendly staff who goes to the meeting to resolve any issues. Delicious food . Good drinks. Large spacious rooms ( daily cleaning)!!! Clean beach - well equipped!!! I really liked everything!!!
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Алексей Винников
Level 6 Local Expert
August 24
I haven't been to the hotel itself. But I was on the territory. A green area where you can sit in the shade of palm trees. The bay is 5 meters from the hotel, but you can not swim - the coastal area is laid with large stones, probably act as breakwaters. The beach itself is on the other side of the island, across the street. Guests are taken from the hotel by electric car (like for golf, for 4-6 people)
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Евгения
Level 8 Local Expert
September 25, 2023
A very beautiful colorful hotel. The service is good, all requests are quickly fulfilled, the staff is very friendly. The food is very diverse, you can always choose something new, for kids, too, the food is simple and familiar. The room is beautiful, clean, the air conditioning works well, the room is cleaned regularly. The beach is a 10-minute walk away or you can take an electric car that runs between the hotel and the beach. The beach is a mixture of sand and seashells, but the legs do not prick, the child runs calmly. The water in the bay is clean, very warm. The pool in the hotel has very nice cool water, there is a children's pool.
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Игорь Корлыханов
Level 5 Local Expert
April 15
The hotel is super, the food is very tasty, the service is excellent, the staff is friendly and helpful. The beach is great, fresh towels and a bar. The rooms are excellent and fully packed
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Елена
Level 7 Local Expert
December 15, 2023
We had a rest in December 2023.
I'll start with a good one. The buffet food is decent. A large selection. But - everything is too salty, spicy, however, there are pancakes and porridge for children.
The beach is wonderful. It's clean, they keep an eye on the sun beds, there were always free ones.
After December 10, I noticed for a long time that the water and air become cooler by literally two degrees, but quite noticeably.
Room cleaning is also of high quality.
Now about the cons.
I have not seen such a check-in in any hotel. 2.5 hours for a group of 10 people. The reception is poorly organized. All bookings have been paid for. The children fell asleep, the adults quarreled. The 5-star hotel!
Wi-Fi worked until December 13 without interruptions, after that neither on the beach nor in the room to watch a movie, only intermittently, waiting for messages, not to mention movies.. What's it? The end of the season?
The food in the restaurants is disgusting, even in Lebanese, where they ask you to put 5 after each meal, demanding to download the app (a nightmare), I don't even want to mention the rest. The pirate club is one name, unionpay card machines do not accept, there is no one to change bills for small change, the child was crying.
In the pool bar, cocktails are made by eye, almost without alcohol, the bar is closed at 20.
There is no leisure at all, but every day they call for fur coats. Don't waste your time. In Moscow, everything is much tastier, cheaper, and better. There is only the sea here. And preferably all inclusive
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Наталия Ворпатинская
Level 5 Local Expert
July 29
We were in the UAE for the first time from 07/20.24 to 07/28.24 we were scared by the hot weather, but I want to say it's hot for 1 day, then the body quickly adapts to weather conditions and the buzz comes.
The hotel is very nice - the rooms are comfortable, clean, cozy with expensive furniture. Cleaning every day. Everything is in the room, right down to shampoo, gel, etc.
The food is excellent before you go, I read in the reviews that there is not much choice. But I want to say there is a decent choice. I am fastidious about food and I found food for myself without any questions and it was very tasty. I want to express my Gratitude to the waiter Oksana, Ahmed, Said. They are very responsive guys and work quickly, understanding us from the start.
The hotel has an outdoor pool, an indoor pool with cooling. The sea is gorgeous, warm, clean, there are sun beds, tables, a bar, a shower, a toilet everywhere is clean.
The receptionists at the reception have Russian speakers who are very friendly, especially Alexandra.
At the entrance, the guy meets and offers coffee or drinks that are delicious.
I really liked everything. Recommend. I was like in a fairy tale.
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Саид Гасанов
Level 7 Local Expert
May 22
Just a gorgeous hotel! The food is very tasty, the room service is excellent. Cozy, good location, courteous staff. Its own promenade, swimming pool, cafe and shop are all just a stone's throw away
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Елизавета П
Level 8 Local Expert
June 6, 2023
We were at this hotel in April 2023. The hotel is located on a bulk island. Clean, the food is good, in principle, you can always find familiar dishes. The hotel is large, pleasant territory and embankment. The beach itself is a 3-minute walk away, if you are too lazy to go, then regularly oversees a shuttle for 6 seats (naturally free). In general, the territory of the entire island is under construction, but it does not cause any noise or dirt to tourists. As is customary everywhere in the UAE, all construction sites are hidden from the eyes of vacationers, the territories between the hotels are large, there is a place to walk in the evening. Of the surprises - I found out that there are no waves in the water on the island at all, and sometimes I just wanted to swing on the waves, but it turns out there is no such phenomenon on the bulk islands ...
I realized for myself that it's worth resting in such a place, but the second time if I go, then after many years, to see how everything will change. I bet 5 for new discoveries.
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Светлана Панова
Level 5 Local Expert
October 14, 2023
We had a rest in October 2023 with a family with daughters of 6 years and 1.5 years. Friendly staff, good cleaning, excellent buffet food. There was always fish in sauce for lunch and dinner, 2 types of chicken. There were often beef steaks and stewed, for children there were always 2 types of pasta except for breakfast. Rice in different types, just white, pilaf with meat, rice with vegetables. Of the drinks that are included in the food, apple juice, orange, pineapple, water, tea, coffee. There were always soups. Even a 1.5-year-old child was always found something to feed. A lot of pastries, pies, various breads, pita bread, rolls.
By the pool, free water, tonic, sweet sodas, tea, coffee. Paid ice cream, lemonades, smoothies. Orange juice on the beach and by the pool has never been available, although it is included in the list of drinks for free.
There was not enough pasta for breakfast, cucumbers tomatoes tasteless. The rest of the cabbage, greens, salads were all delicious.
The first days at the hotel, the staff was kind of unfriendly, I was surprised. But on the third day, everyone began to smile a lot, open the door in front of the stroller, always ran to help. So I think it was just a coincidence in the early days))) it's a bit hot to go to the beach even in the morning and evening, we were there at 39-41 degrees. Walk 5 minutes slowly. The transfer goes often, it takes 3 minutes to get to the beach with traffic lights. Sometimes they waited for a transfer, there were no 10 minutes and since they were waiting in the heat, they went to the pool, since they didn't want to go to the beach anymore.
The room was a little tired. There was a musty smell from the toilet at night. The lights were turned off in the bathroom and toilet for 2 days. To fix it, it was necessary to go to the reception, since only English speakers answered the calls. Separate greetings to the maids, they cleaned well, the bed was changed almost daily, missed a couple of times, towels are fresh every day.
The indoor pool is very cold, we went once. The Jacuzzi is hot, the pool is cold, not comfortable. Therefore, there is always almost no one there. Outside in the pool is very comfortable, it is cooled. You get used to the first 10 seconds, and then you didn't get out with the children for 2 hours. The eldest and 3 hours swam without a break. Sometimes in the evenings there is a wind by the pool, it gets cool.
We were unexpectedly surprised when we came to the beach in the evening, and it closes as the sun has set. It's still light, but it's already closed. We returned to the pool and it's closed there. We did not know about such a feature that everything closes after sunset, although it is still light for almost an hour. But nothing, they found out and adjusted their schedule further to this feature.
In general, with all the pros and cons, we had a very good rest, the hotel is excellent. The main thing is non-alcoholic, no one breaks the peace. It's perfect with children. Thank you to the staff for doing everything to make us rest!
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5
Евгений Габбасов
Level 15 Local Expert
July 24
Nice hotel. The beach is not for small children and not for delicate feet. The pompous structure of the hotel itself can be noted. Beautiful rooms with a good view. And I will praise the food and staff separately. They are especially good and attentive to children.
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Татьяна
Level 10 Local Expert
August 4
We had a rest at the end of July. Overall, I liked the hotel. Check-in takes place at 15 o'clock, check-out at 12. But if there are available rooms, they meet us halfway and check in earlier, they are evicted at 15 o'clock, which happened in our case, for which we are very grateful) The food was delicious, not all the dishes were suitable for us, but from all the variety, everyone could choose something to their liking from the Shvets table. According to the ultra all inclusive system, some cooling and alcoholic beverages were included, cocktails are paid separately. The rooms were cleaned daily, towels were changed for fresh ones. The beach is across the street, 10 minutes on foot, or by electric car, which was carried for free every 15 minutes, towels are given on the beach according to hotel cards, the beach is equipped with sun beds, tables, umbrellas, tables, chairs under a canopy at the bar, there are toilets, showers, places for changing clothes. The beach bar was open until 17.30, the hookah bar on the embankment and by the pool until 23 o'clock. There are many construction sites throughout the emirate, including near the hotel, right by the beach, some may be confused by the noise coming from it. There are no shops within walking distance, you need to get by transport, or buy in malls on days of visits to other emirates, during excursions, they take a lot of time for this (do not hesitate to bargain in the markets, the price is usually overestimated by 3 times). At the entrance to the hotel, you are greeted by a hostess in a smart traditional outfit, I really liked it, it pleased the eye) in the lobby, iced tea, homemade lemonade. The hotel itself and the rooms are very beautiful. Contrary to other reviews, the staff was friendly, smiling and sympathetic. but!!! There is no entertainment program, everything is closed at 23-00.00. And all that remains is to go to bed, and I attribute this to the disadvantage of the hotel.
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Мария
Level 7 Local Expert
May 14
The hotel has been under the management of Pulman since the beginning of 2024 and the concept is not yet clear. If it is a family one, then there is clearly not enough children's entertainment both on site and on the beach.
Of the cons:
- in April 24, there was no playground and football gates on the territory, although they are in the photos on the website and aggregators in the descriptions.
- a football is given for money. For 5* it's petty.
Positive: so far, it is more economical than the neighboring 5 *; a small but cozy territory, polite staff, there were few guests in Ramadan, quiet, calm, spacious rooms and a beautiful hotel lobby. It's pretty clean and delicious on the buffet.
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Александра Б.
Level 9 Local Expert
May 20, 2023
Accommodation in February 2022. The room was great, spacious with a central view of the pool and the sea. The service is friendly, the room has everything you need. The cuisine is varied, it's delicious to me), there is a national Indian. The guests are multinational. A shuttle to Dubai Expo stopped at the hotel, very convenient! Beach: across the street from the hotel, towels at the entrance, generally cozy. There are water activities on the beach. During my stay there were strong tides and there was no sea, the bottom is muddy, who likes space, there is not much of it. Sun beds and tables were periodically covered with droppings due to birds, it was sometimes selectively washed off the sun beds by employees. There are long sports tracks along the road near the hotel. There is a mini embankment.
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5
Ruslan Tashchilkin
Level 10 Local Expert
August 24
The hotel is positioned at 5 stars, in fact 3 plus. There is no variety of food, chicken, fish of the same type and only sauces change. Rice, potatoes are the whole side dish. Fruits are apples and oranges, greyfruit and sometimes melon, which is immediately disassembled. Sweetly full of sleep but. The service at the drinks table is very long. They constantly ask for the room number, with each order of alcoholic beverages, the question arises - at the entrance they asked, at the table they asked, and with each order, what is the point of this, or do they practice learning numbers in English from vacationers. There are a lot of local Arabs, so they get more attention and service, it certainly catches the eye. Their children are always shameless and arrogant, but you can make fun of them.
Rooms for 5 plus, given a 2-room room, cleaning every day. There was an incident with the sewer, but it was not eliminated instantly, so thank you very much. The main bed is large, and the sofa is for an average height of a person.
The staff is responsive and understanding, there are Russian speakers.
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Светлана К.
Level 3 Local Expert
April 8
We had a rest in March 2024. There was a very mixed opinion about this hotel. The reception was well received.They gave me a wonderful room.During the 8 days of rest, they were cleaned only three times! We approached the reception and, with the help of an interpreter, asked for cleaning and a sewing kit - they nodded at us with a smile and did nothing.. We went to get the water ourselves in the evening to change the bottles! The food in the restaurant is beyond praise: I liked everything! Sea=22..23 degrees..we went to the hammam to warm up.There is an indoor swimming pool with Jacuzzi.It smells very much like bleach. It takes a long time to get to the shops and everything is more expensive there than in Russia.We put a check mark for ourselves that we have visited this emirate.
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Виктория Б.
Level 6 Local Expert
November 9, 2023
We rested at the hotel in September 2023. In general, we were very satisfied with the rest, but there are nuances. But remember - your rest and its success depends primarily on your attitude to the situation and the way to solve it (for me, the main thing was to relax as much as possible without being distracted by problematic moments and quickly forgetting about them; not to look for minuses, but to see only the good for myself in everything).I put 4*.
At the hotel, most of the tourists were from Russia, so there was always a Russian-speaking staff at the reception, who immediately solved all the issues that arose. There were no bathrobes in the room - they were brought; an ironing board and iron were brought on request and were not taken away for the entire period of stay. The rooms require a little repair, but these are quite small things (for example, a worn wall). Room cleaning leaves much to be desired: by the time of your pre-dinner return to the room from the beach or pool, cleaning will not be done, even while you are at lunch - you will return to the dirty room again, but as soon as you want to lie down, they will come to clean... To the request to come later - only the next day. The balcony and the balcony door are not washed apparently in principle: dust and debris on the balcony, the glass is all stained (since the moment of settlement, and so it has not been wiped from the inside, not from the outside). The bed linen may turn out to have holes, or spots of something you don't understand. In the bathroom, they do not monitor that you are running out of shampoo / gel / conditioner (reusable dispensers are hanging). There are no hygienic bags. Tea, coffee, water and sugar are reported. But, the mugs in the room may be chipped and cracked. There is no toothbrush cup in the bathroom. You can dry the laundry only on a rope, which is located in the shower (in summer and in September there is high humidity, and nothing will dry on the balcony). The air conditioner works perfectly! The location is also good: it does not blow directly on the bed or on your head. The beach is about 5 minutes on foot along a shaded path. Electric cars drive, but sometimes you can't wait for them, or there's a big queue.
Bars: there are 2 of them - by the pool in the courtyard of the hotel, and on the beach. They work from 10 to 18 hours, but sometimes they close earlier. On the beach 2 out of 7 days in the morning there was no light, only water was given. At other times, soft drinks. Bartenders are extremely serious (tired), it's definitely not worth waiting for them to smile or keep up a conversation, jokes or a little more attention. And by the pool in the bar, you can stand for a long time and wait for the bartender to come to his workplace, having solved all personal questions by phone.
Security guards throughout the territory, including on the beach, lifeguards. There are animators on the beach - they play volleyball in the afternoon (16-17 hours). But keep in mind - they will not invite you. If you see that several animators have started throwing the ball to each other, you need to go to them.
Meals at the restaurant (he is alone). They let you in by room number. There is not enough space in the restaurant, so sometimes there is a queue for the entrance in standby mode (this happens more often for dinner). Breakfast - one type of porridge, scrambled eggs, scrambled eggs, pancakes, waffles, hot, fruits, vegetables, cereals, yoghurts. There are no dates, raisins and nuts. Coffee is terribly tasteless, purely from the vending machine. Lunches and dinners have 3-4 types of meat and one type of fish (white), the side dish is also 3-4 dishes. Salads, vegetables, desserts and fruits. There is always an Indian corner separately: basmati rice, chickpeas, curry. We have extremely mixed feelings about the service in the restaurant, because of the special diet for honey.indications (gluten-free). On the first day, they approached the manager, the chefs, asked what was possible and what was not, but at first the staff reacted extremely indifferently. When, on the second day of rest, I felt unwell due to an error in the diet, the conversation was tougher, and only with two managers and two cooks we were able to find a compromise and understanding of the whole situation, for which we thank them very much!!! The manager Ajin Dinesan, with his attention to our situation, saved the rating of our review, brightened up our meals, negotiating dishes with the chefs (we were cooked separately meat and fish, desserts, pancakes for breakfast). But they need to take a closer look at the waiters' work - the guys work slowly, the plates are taken away for a very long time.
I do not know how further rest will develop in this hotel, since the new owners have bought it and are beginning to change the concept of the entire rest in this place.
You can walk only a little around the hotel, walk to the neighboring one (2-4 km in one direction along an equipped path). There is no shop in the hotel, they said that it will open only on October 1, when the season officially begins. There is always a taxi, but payment is only in cash.
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Анастасия К.
Level 4 Local Expert
February 17
I really liked it, we want to come back again. I went with my son of 4 years old, friendly staff, huge rooms (we had a two-room with two bathrooms and a huge balcony without extra charges), delicious food, a cool path to the beach (the beach is on the other side, it was very cool to walk in the shade), silence and comfort! There is nothing around the hotels - no shops (to the nearest 2.5 km), nothing, but that's what we were looking for, a relaxing holiday. WiFi worked everywhere, including on the beach. The beach looks into the bay (other hotels will be visible).
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Наталья Б
Level 4 Local Expert
June 24
We were in September 2022 for the first time in the UAE, there was no limit to my delight: the hotel is like a fairy tale 1001 nights, everywhere is very very beautiful 😍 the aroma of fresh flowers throughout the hotel; the staff is sincere and very attentive; the food is very tasty and varied; the rest was like a dream, wonderful and magical
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Иван Крюков
Level 7 Local Expert
October 23, 2023
A great place for a family holiday. 85% are Russian or Russian-speaking tourists. A lot of people with children. There are no drunks!))
The rooms are spacious and cozy. The view from the balcony is gorgeous! The administrators are very responsive and competent. Elena is so smart in general! The only thing is that you will have to get used to the climate a little. The food is excellent, there are many different dishes. Always fresh pastries and pastry.
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Марина
Level 14 Local Expert
October 15, 2023
The hotel is a chamber, suitable for a quiet family holiday. Clear. The staff does not speak Russian, but tries to communicate through a translator on the phone. The cuisine is delicious, varied. The beach is clean, constantly cleaned. Security does not allow you to go beyond the boundaries of the beach. Strict control, which means responsibility. There are enough drinks and water on the beach and by the pool, always chilled. There is no entertainment, but there is a beautiful clean hotel area and a promenade. The local population has a lot of rest with children of different ages. I liked everything.