I decided to order a special diet food for my dog on the website, because the veterinarian recommended it because of the health of the pet. After paying for the order, I expected to receive what I ordered. However, in fact, I received a completely different feed, albeit from the same brand. When she contacted the seller, she claimed that only the packaging had changed, the composition remained the same. But after checking the composition, I found out that the food is different, and it doesn't suit my dog. You expect one feed, and another arrives — this raises concerns about the seller's integrity and quality of service.

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Джесика Кор

Level 4 Local Expert

polite staff, good assortment. You can buy everything in one store and most importantly a very convenient location. Sometimes I order home delivery when buying filler

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Елизавета К.

Level 4 Local Expert

I did not listen to the reviews and unfortunately relied on the store. A very strange situation occurred, at 10 a.m. I made an order after checking availability and learning that delivery is possible only tomorrow, since there is no necessary thing today. But after a couple of hours, the courier calls and says that everything is there, they have found it and he can bring it. Unfortunately, I did not check it at the reception, it is awkward to change the size and so on with the courier. And already at home it turned out that they brought the wrong thing, another product, similar in size, but slightly different, but it is critical for me. But they did not call and find out, the store added to the blacklist. The main question is, why? Why replace it with something that is not necessary? The type the client won't notice or what...it would be better to wait until tomorrow and bring what they promised, rather than try to cheat

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16 reviews