Grosvenor House, a Luxury Collection Hotel, Dubai
234 reviews
June 5, 2023
The service is excellent, all issues are being resolved. The food is excellent, the variety is present. The staff is well-trained, helpful. The rooms are lovely, we lived in apartments. In general, everything in this hotel is for people. Would I choose him again? Definitely "YES"
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4
1
October 16, 2024
We didn't understand at all what we might like here. A huge number of hotels nearby are much higher in service. 1. Cleaning. As soon as you step out the door, all the cleaners start fighting with each other for the right to clean up at your place. But at least that's the feeling. I went to breakfast, you come back, and they're already cleaning at 09:30 or 08:30, you want to go to rest, go to the toilet, wash up. But no, they clean up and change everything that can be changed. The same thing happened in the evening, while in the room, a cleaner came to us, walked past his son sitting on the bed, opened the door to the balcony where my wife and I were topless, and asked if we needed to clean or change anything. I threw him out of the room for the bacon, after which the administrators started calling me, and the most amazing thing was not to apologize but to protect the cleaner, which turns out that in the evenings we also come to clean, and it's your own fault that you walk around the room naked. The service is at zero. There were no apologies. To say that we were shocked is to say nothing. The child was scared, the wife screamed, I fucked up)))2. Check-in. We checked in early at 7 a.m., thanks for a hundred, but on the fifth floor right under the main entrance overlooking the parking lot and approaching cars. We refused, said we'd rather wait 12 than live with this view. He asked to move in with a view of the Marina, said that the floor was unimportant. Just don't look at the parking lot. They moved to the 13th floor, with exactly the same view, in a room twice the size. I no longer had the strength to swear, it became clear that the service was at zero.(in the evening, they apologized for this, and brought a bottle of wine and fruit to the room, just like in any four-star hotel in conditional Romania).3 location. It takes about 25 minutes to walk to the beach, as you have to bypass the road that is blocked by a fence. Buses go to the beach every 15 minutes, in the morning and in the evening it is faster to walk, As there are very big traffic jams and the bus goes very, very slowly. Just behind the hotel is the Dubai Marina Promenade. There are no supermarkets nearby, there is a small one inside the hotel. 4. Nutrition. And here, too, is a mistake) there is no jamon, breazola, Salcicena or Elementary camembert for breakfast. There are indeed lobsters on the Menu, but there were none during the week and including on Friday), as well as oysters, which were written about here. the food is good enough, average for Dubai, but certainly not the best. There are a huge number of waiters for breakfast and dinner, I have never seen this, they are more in the way than they help. 5 la meridien. Nice territory, clean pools, unobtrusive service. 6. The room. The bed is comfortable, and so is the mattress. Upon check-in, they charge 120 dirhams for a minibar, the minibar is decent. USB charging is near the bed, which is convenient. Only a man can open the door to the balcony, and I'm not kidding. A woman and a child will definitely not be able to do this 7.We met a group of friends on the beach who told us that they are frequent guests here, but now they are also shocked by what happened. They said that the Mariott group has now bought the hotel, And everything has changed for the worse at times. There is no reason not to believe them, we will definitely never return here. It's been a long time since there was such a thing that I would like to leave the hotel as soon as possible. And yes, absolutely everyone here smiles at you with a strained smile and wishes you a good morning, afternoon, evening))) Today is the last day here, I hope nothing worse will happen.
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1
October 30, 2024
The level of the hotel has not deteriorated, the beach and Marina are very close.It is noticeable that the food at dinners has been simplified
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July 8, 2023
Nice hotel. We settled in a premium room (although we bought a standard one) on the 22nd floor with a view of the tallest buildings in the Marina. 5 minutes to Dubai Marina Mall, 7-8 minutes to the metro in the heat (yes, it is very hot in June-July, especially in the evening and at night). JBR Beach is about a 15-minute walk away.
Very friendly staff, everyone will always say good afternoon. They washed the floors, made the beds, cleaned the room every day, although sometimes they threw out excess garbage, but the room was always clean. They gave out one 1.5 liter bottle of water, but if you know how to speak English, they can safely give you several bottles. Everything is fine for breakfast, delicious coffee, a good choice (I don't understand those who write that there is a very poor choice, as if you have 100500 dishes for breakfast every day). The pool is shallow, there are not very many sunbeds. But in the off-season, you can safely take. In general, everything was cool, I really liked it, I recommend booking
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5
1
November 7, 2023
We were here in September 23, the hotel is on the second line, very chic to the smallest detail, from mats and Karan, to napkins for glasses and much more, a shuttle takes you to the beach, clean with air conditioning. Food TRP TOP TOP, went to one restaurant, the main menu is quite diverse, dinners and lunches will not leave you hungry. Back here 300%
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2
February 26, 2023
The perfect hotel for a holiday. The hotel is located near an artificial canal for boats (Dubai Marina). The hotel has 2 towers of 40 floors each. On Fridays, the hotel hosts a seafood dinner (lobsters, shrimp, mussels, oysters and even sprat. Below is a photo), on other days you can also order grilled fish and shrimp. At lunch and dinner, all drinks are paid except water (with or without gas), water replenishment is free. For breakfast, you can take juices, teas, coffee or other drinks. There are several alyakart restaurants in the hotel (for an additional fee). On the 3rd floor there is a spa and an outdoor pool. From 7:00 (morning) to 2:00 (night), a free bus runs to "Le Miridium" ("Le Miridium" is a hotel of the same chain, designed for a beach holiday. There is a beach, several pools and a football field. If desired, you can transfer lunch / dinner from one hotel to another. In “Grosvenor” the food will be higher class.). I recommend this hotel to everyone.
Date of visit: January 2023
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5
February 4, 2024
Oh, how I liked the hotel, it's just great. 10 out of 10. I really want to go again and more than once. The food is excellent and varied. Michelin-starred dinner, whatever you want. Dubai Marina is a great place for walking. Bass goes to the beach.
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3
1
May 13, 2023
The room, the location, the hotel itself and the food are a delight) everything is high quality. By the way, the only hotel where there is a bedtime service and we got it. Because in the same Turkey, hotels are more expensive, they forgot about this service, although it is included in the concept of the room.
You will not regret if you choose this hotel. I would love to stay here again myself.
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3
April 13, 2024
It's a good island, but it didn't come in. Not the Maldives, but more Turkey. The reef is very far from the island and far to sail. And so I liked the villa. I didn't like the massage, but my wife liked it, but it was unjustifiably expensive.
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5
November 2, 2024
Excellent hotel, everything is at the highest level:service, courteous staff, delicious food. I will be happy to return to this hotel again.
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3
March 11, 2024
A very nice hotel. Delight from the first step! A lot of nice little things. Pleasant environment. Transfer. Staff. Everything is fine!!!
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3
March 26, 2023
We liked everything: the room is spacious, high-quality cosmetics, a chic look. The food is great, there are several additional restaurants. Transfer to the beach. The staff would like to note separately - all great fellows 🙏
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3
1
July 21, 2023
Cool city business hotel. Beautiful, clean, awesome food at the highest level. The staff are professionals in their field. Amazing rooms, really liked the hotel
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3
March 5, 2023
Excellent hotel! Excellent, very comfortable rooms! Wonderful cuisine ! Very responsive and polite staff! Wonderful cuisine! I liked everything very much!!! Pleasant interiors . We will definitely return to this hotel!
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3
January 4
Everything is fine at a high level, but it takes a long time to get to the sea
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January 15, 2024
Great hotel. Delicious breakfasts and dinners. The reception does not always work well. The last time they gave me a room without hot water. They were promptly changed with an upgrade.
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September 14, 2024
It's a great place. We rested with a friend for a week, the food is great, the views are great, everything is nearby.
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3
April 28, 2024
A great hotel with excellent service. Good location. Wonderful cuisine. I didn't find any disadvantages at all!
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November 25, 2023
I can only give a star to Veronica, who helped us with the situation. Food - there is nothing like that for babies . Older kids have something to eat. Porridge is not delicious . The location is gorgeous . To the sea 5 minutes on foot. There is a playground and a small park . But! Numbers ..... we were checked into the garden room . With children.... And I 've never seen terribly dirty floors . Therefore, it is not worth placing for such a price
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4
December 25, 2023
Super service, luxurious interiors. Breakfasts, lunches / dinners are better than in a restaurant - the quality is on the level, and the choice is much more diverse.
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3
March 12, 2024
A magnificent hotel!! Beautiful, cozy, with a wonderful aroma and Russian-speaking managers!! There's nothing to find fault with!!
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3
June 4, 2023
The service is good. The staff is polite and smiling. The food is delicious but monotonous. The location is average, there are construction sites nearby and it is not convenient to walk. There is no beach of its own. There's a shuttle running.
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3
4
June 1, 2024
The classic Dubai hotel is excellent.The staff is very friendly, the breakfasts are very tasty
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July 3, 2023
Dear Grosvenor! We were in different hotels, in different countries, but this is love in the very heart. Every little thing in this hotel brings satisfaction. The staff is above all praise, now only here)
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3
June 6, 2024
Great hotel, the location is very good.
High service and level of service!
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3
January 21, 2024
A very pleasant hotel. It corresponds to its 5 stars. The staff is very attentive and friendly. Restaurants and cuisine are at the highest level.
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3
January 12
A luxury hotel with a very high level of service
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April 12
I recommend it to everyone very cool.All inclusive wow service
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May 15, 2024
I liked both the accommodation and the service. They took HB. We were very satisfied! We will definitely come back!!!
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3
1
April 12
Best price, quality , perfect cleanliness
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November 25, 2023
Everything is fine. Room stock, cosmetics, service, excellent choice of dishes for breakfast.
I highly recommend it. It's not the first time I've been back here.
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February 24, 2023
Great hotel! Visited at least 5 times. I think I'll be back.
As advantages, they can highlight the kitchen, location, availability of 2 fitness rooms and the ability to visit the beach on a shuttle. And of course, a swimming pool with a great view.
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3
April 8
Great location and the beach is super close to the hotel.
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May 25, 2023
Hotel for 5 points, service, service; delicious food, even fed lobsters. They carry free of charge to the beach of the partner hotel, sun beds, umbrellas, towels are included free of charge.
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4
February 5, 2024
Everything is at the highest level! Freshly squeezed juices are included in the breakfast. At dinner, they will cook, as you say, everything that you choose on the counter (meat, fish, seafood).
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3
March 15
Great hotel! Comfortable and comfortable rooms. The pillow menu, everything is top notch.
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May 21, 2023
Nice hotel, amazing breakfasts, convenient location (near the walking area), close to the metro. There are free shuttles to the beach.
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3
January 17, 2024
An amazing hotel! The staff and the quality of services are at the highest level! Thank you for an unforgettable vacation!
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3
July 11, 2023
Great hotel. It works according to the Marriott system.
The service is excellent. Change of towels 2 times a day, linen - every day, Byredo shower accessories, which also pleased me.
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3
February 19, 2024
The top five in Dubai in terms of price-quality ratio, service at the highest level
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June 1, 2023
Super hotel, delicious author's food, service. Location - although there is no private beach, but buses go to the nearest beach. 7 minutes and you're there.
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March 21, 2023
The hotel is a super fire) everything is fine in it, except that there is no beach there. Restaurants and nightclubs - yes, and the beach at Le Royal Meridien, where, by the way, you will be taken free of charge at any time.
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3
June 23, 2024
Great hotel. Super service. Delicious food.
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3
March 26, 2023
We were in March 23 in the apartments of Tower 1. High-quality 5-ka. A good restaurant both in terms of grilling and healthy lifestyle (from the point of view of me and my wife). Swimming pool with sea water, not overheated. The beach is not very close, but peshkov is 10 minutes away, but only the way is not very convenient. The shuttle to the beach was never used.
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3
November 12, 2023
Excellent hotel, with excellent service. There is a private beach and a transfer to it, a transfer to the restaurants of the first-line hotel of the same chain. I liked everything - from breakfast to the evening menu. The care by the pool is beyond praise.
If you have an important date or event, you will not be left without attention.
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3
March 29, 2023
The best hotel in a combination of price and quality. The highest service, delicious food, beautiful interior. I have repeatedly rested in it, which I wish you.
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3
May 13, 2023
A decent hotel with excellent service. Delicious cuisine in restaurants. To the beach 7 minutes on foot or by hotel transfer.
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3
November 8, 2023
Super hotel! It was the second time. Everything has already been written about him, go - you will not regret it. It is very attractive that it seems to be a city, and as if a beach hotel)
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3
April 6, 2023
Cool cool. I really liked the hotel, the staff is on top, everyone is trying to help. Decent audience, dress code for dinner.
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3
November 15, 2023
We love this hotel very much. There is always a warm welcome. And very fine cuisine.
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3