I do not recommend it! We signed a contract, said the German profile of REHAU, made an advance payment, on the second day I found errors in the contract, the wrong profile was registered on the loggia, I called them back, they did not like that I pointed out many mistakes, they said they could not meet the needs, director Andrey from Minsk behaved rudely, brought me to stress, after Why do I have health problems so far, from worries
bleeding opened, I went to the hospital, one operation, at the end of October the second, the money was returned after 2-3 weeks, the profile is Russian, manufactured in Russia at the Maximform factory and the stickers on the windows of REHAU do not correspond to the originals of REHAU, I asked for a quality certificate, documents were not provided, refused.
They disrupted all the construction work that should have been done after installing windows, walls, ceilings, and so on.
I do not recommend it!!!
If you have a Russian profile, then you need to offer it, and
Do not say that this is a German profile.
I suffered terrible moral damage, which led to health problems, although I had not been ill before, I was healthy.
I do not recommend it!!!
And advice
Panorama, please think about how you communicate with customers.
I am surprised how such a person as Andrey was put in charge in Minsk.
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Кирилл Ефимов
Level 3 Local Expert
September 27
I ordered custom-sized doors (exit to the balcony). The companies to which the order was addressed either did not want to take it, or offered to make a partition on top, which lost the meaning of the whole idea. Panorama windows confirmed their name and took the order)
There were some nuances in the process - everything was resolved without unnecessary questions. I also applied for an adjustment a couple of months later, received the same quick response and a solution to the issue. There is an honest approach to the business vision and a real customer focus. Good luck!
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vad pek
Level 10 Local Expert
May 19
There are no questions about measurement, installation, payment, but they promised to clean up the garbage on the site, they did not remove the dismantled frame only to the elevator, according to the contract, the warranty is 10 years, but after 2 years the erroneous action blocker on the balcony door broke, and there is no guarantee since they re-registered and do not owe anyone anything, so don't be fooled by such deceptions