Is a luxury hotel with a stunning location, but it doesn’t live up to the hype. The Bosphorus views are breathtaking, and the rooms are spacious with elegant decor, but the details fall short. Housekeeping misses spots—dusty corners and smudged mirrors were noticeable. The staff is polite but slow to respond; getting extra towels or a simple request took ages. IST TOO restaurant offers tasty Turkish and Asian dishes, but the prices are absurd for what you get, and the breakfast buffet, while diverse, often had cold items. The spa and hammam are relaxing, but appointments were overbooked, leading to rushed service. For a quick stay, it’s fine, but for the price and reputation, you expect flawless execution—go elsewhere for true luxury.

Mustafa O.

Level 4 Local Expert

One of the best venues in Istanbul for companies for marketing actlvities.

Елена Голованова

Level 4 Local Expert

We celebrated my anniversary in this hotel (St. Petersburg) with our children and adult grandchildren (France).A great, luxurious, quiet hotel with attentive and helpful staff. I would like to mention Denise, a manager who speaks Russian. On my birthday, colorful balloons and a cake appeared in the room as a surprise! It was a pleasure. The room was constantly replenished with drinking water, sweets, coffee capsules and tea. Very high-quality cosmetics: gel, body milk, shampoo, Aqua di Parma. The beds are comfortable, the bathroom is clean and comfortable, with a decent supply of nice little things / combs, toothbrushes and toothpaste, razors and shaving foam, and other small things. Room cleaning is discreet and high-quality. On the day of departure, there was time before the transfer - we were happy to spend it at the SPA without any additional charges. Fondest memories, we will recommend this hotel to our friends.

See original · Русский

Shangri-La Bosphorus

Add photo or video

Address

Contacts

Business hours

Directions

Features

Similar places nearby

82 reviews