Good afternoon,
I would like to bring to your attention that due to the changes in your staff, as a client, I am very unhappy with the new sales manager. The first time I contacted her, she informed me that the purchase of a stamp for cash and a card had 2 different prices. And every time he asks how you will pay, the price of the stamp will depend on it. Moreover, the difference is almost 30,000- 50,000 soums. Since I have been working with you since 2019, I know that you have not had such a thing. I decided to check with other branches, they have the same price. I went and bought from them. But now when we want to order a stamp again and asked for a discount, because last time when we were issued a stamp, it turned out that the NAME of the Head was spelled out incorrectly. When I reported this without clarification, she rudely replied that exactly what was ordered was received. I repeat, there was just a notification about the boorish attitude of the person, which led me to eventually change the company, with lower prices and more polite staff.
You have a phrase on your website (We value any and every opinion, write a review about us - it will be the best thanks" so it is written on your website)which says one thing, but in fact there is no field for complaints.
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1
Наталья
Level 3 Local Expert
May 27
Excellent print quality! It was done quickly, according to our sketch. Madina's manager is a very polite and friendly girl. I recommend it!