Good afternoon! The service is excellent! The staff of Alkhaz, Saida, Alla are very friendly! The rest was a success. The food is noble. The rooms are always clean, as well as the house area. The atmosphere is comfortable! We ordered daily excursions, the price is affordable. Sea, beach, dolphins, DELIGHT! Rio Mio cafe is nearby, the cuisine is excellent. There is also a shop nearby, the seller Juliet, is perfect, cooked us grilled chicken, we had a great rest by the sea. We arrived at the beginning of June, the water on the sea is no longer cold, although the Abkhazians themselves were surprised, they were cold. It was already dark at 8 p.m., the receptionist turned on the music, the bar was open, we played checkers (Chapaev, corners, etc.), chess, I just read books, they have everything, a gym and a sauna. Highly recommend it!

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Мария Сивенкова

Level 4 Local Expert

An incredible hotel with excellent service! The most delicious breakfasts, necessary accessories (shower gel, shampoos, soap, kettle, water, mugs, glasses, extra blanket), the cleanest towels and bed linen. The interior is decorated with impeccable taste, feeling like you are in a modern hotel in Turkey or Europe. The pool is clean with good filtration. A barbecue area with a gazebo for pleasant evenings with barbecue or fish. A well-equipped gym, where it is pleasant to come in the morning to study, and then run to cool off in the sea. The sauna is spacious for an additional fee, delicious coffee, hookah and a projector for evening movie sessions. The sea is clean, the beach is pebbly, it didn't bother me and a 9-year-old child, but if you have very sensitive feet, then 1.5 km from our beach there is a sandy beach "Mocha" with sun loungers and bars. You can get there by minibus, we walked along the railway (about half an hour walk) There are small shops near the hotel, if you need to buy a lot, then there is a good supermarket and pharmacy in the direction of Machara (back to Sukhumi), as well as a luxury bakery. Walking is also about half an hour. As for food: you can order lunches and dinners at the hotel, the prices are very affordable, but we decided to explore local establishments. So, the best thing is the Apshara restaurant, also towards Machara, 15 minutes on foot and you will find a large restaurant with a covered area and a picturesque gazebo, which stands on the banks of a river that flows into the sea. Everything is very tasty and cheap enough. Next to the hotel, they appreciated the "Caucasian Captive" and the home-made cafe "Skazka", which is run by two Permian women. In captivity, the prices are slightly above average, but quite decent and edible, some delicious, some not. You can come to the fairy tale to eat homemade food: cutlets , soups , salads . None of the establishments caused stomach upset ) You can get to the city of Sukhum by minibus for 50 rubles and walk there on your own, the embankment there is beautiful, but I am a lover of relaxing holidays, so I was glad to be away from Sukhum. The owners of the hotel are the kindest and most helpful people I have ever met, and my heart is filled with such love and tenderness for the Black Elephant team that I am already thinking about how to return here. Thank you for such a spiritual rest, my beloved "Black Elephant", prosper and wait for us again

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Юлия С

Level 5 Local Expert

Our week-long family vacation at this hotel left the most pleasant memories! The four-bed house, located next to the main building and the swimming pool, turned out to be perfectly clean, cozy and equipped with everything necessary for a comfortable stay (gels, shampoos, slippers, refrigerator, mugs, glasses and tea set. A swimming pool with warm and clear water, comfortable deck chairs, proximity to the sea, shops and excellent cafes – all this created a wonderful atmosphere for relaxation. Special thanks for the delicious and varied breakfasts, with excellent serving of dishes that energized for the whole day! We even had breakfast prepared an hour earlier on the day of departure, so as not to let us go hungry and saw us off like family. Therefore, the most important difference of this hotel is the incredible hospitality of the hosts, which made us feel at home. We left with the feeling that we were leaving our loved ones, and with a great desire to return in a bigger company! The staff helped us with any issue, organized unforgettable excursions, delicious lunches and dinners upon reservation at budget prices, varied and satisfying. This cozy place of European level has conquered us with its comfort and hospitality! We wish you prosperity and well-being, and the hosts good health, joy from work and communication with guests who cannot remain indifferent from meeting Alice and her family and sweet Kama. RS: very convenient location of the hotel from Sukhum airport, just 7 minutes away by car. It's more convenient to get there this way than to go to Adler and go through border control.

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45 reviews