A1

Rating 4.5
142 ratings
Rate this place

46 reviews

Level 13 Local Expert
August 22, 2024
There are very smart employees. Attentive, they will calmly explain, tell, and help. But, unfortunately, not all and often there are queues for service.
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Level 4 Local Expert
September 27, 2024
The service is at the highest level. Very fast and professional. Keep it up. I was very pleased.
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Level 10 Local Expert
December 14, 2024
I came in to leave a complaint about the work of technical support. When talking to an employee (at the very left) I calmed down and realized that I had overreacted. The girl immediately entered the situation, sent an additional request for a call. The employee behaved with dignity, correctly and politely. Thank her very much
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Level 10 Local Expert
January 4
Electronic queue, waiting areas. Everyone is polite, cultured, and there are good consultants.
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Level 15 Local Expert
May 15, 2024
I came here from time to time for consultation. The staff provided professional advice. The consultant in the hall immediately greeted and clarified the essence of my request, suggested which window to apply to. The office is very well made
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Level 2 Local Expert
September 12, 2024
The best service, nice prices for smartphones, good promotions!
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Level 4 Local Expert
September 5, 2023
The service is at a high level. Very competent staff.All issues were resolved quickly and efficiently. Thank you all.
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Level 3 Local Expert
May 30, 2023
Good time. This company has decided to starve for the last six months. If I have services connected to it, managers usually come in the evening closer to 21 o'clock. What is this being done for? Why, after hearing the answer the first time that nothing is required of them, they do not understand and go through some time over and over again. Maybe let their sellers come to their CEO every evening so that he begins to understand how convenient it is.
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Level 6 Local Expert
March 16, 2023
Olga is a wonderful specialist! Friendly, smiling, patient and very helpful! Thank her very much!
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Level 5 Local Expert
February 7, 2022
Polite staff, short waiting time, more often free operators. They explain everything clearly. I connected the Internet at home. The master did everything very carefully.
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Level 3 Local Expert
September 6, 2021
You can barely get through to the call center, you leave a request for a callback - they call you back in a few hours, the TV is buggy, while the rate is high. And the last straw was that there is no Internet for almost a day, but no one wants to say at least approximately when it will be fixed. And if you are a freelancer and work via the Internet? Spin as you like. It seems easier to change the provider
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Level 8 Local Expert
June 12, 2022
The service is super. Quickly. Available. The staff is excellent.
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Level 6 Local Expert
October 22, 2022
Everything is fine, I didn't have to wait in line, I was quickly helped with the question.
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Level 6 Local Expert
May 25, 2021
There are always queues.The Internet for home and TV is just terrible!The speed is 5!!! times lower than in the tariff plan!Every time you need to restart the router, so that the speed corresponds to the stated one!There is no service!It seems that after the renaming to A1, the company stopped caring about customers. He joined Beltelecom.
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Level 20 Local Expert
June 4, 2021
Systematic queues... Is there a shortage of people..? It's a shame for such a company... a passport all the time, a person..? and if he is already over 70 years old and does not move very much... something needs to change...
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Level 6 Local Expert
July 3, 2023
I liked everything, there is nothing to improve)
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Level 4 Local Expert
February 28, 2020
How A1 breeds its subscribers!!! 1) You are subscribed to a variety of mailing lists without your knowledge, 0.3-04p minus every day.. 2) When you notice that money is being debited from you, they say that you connected it yourself)) But this is not the case . 3) They are trying in every possible way to convince you that it is you, the money will not be refunded, if you turn off this kayak, you will be connected again.. 4) They agree to refund the money through an application to the company's office, although they can return it without any problems just by phone! Most people don't bother with refunds like me, and they'll just lose them, making this operator richer!) In fact, this is a pure divorce, in a good way it is necessary to file a class action lawsuit against A1!!!
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Level 15 Local Expert
November 18, 2019
Since I had problems with the equipment and unresponsive staff of the company, I solved the problem myself at the international level, and the specialists twisted their finger at my temple, saying I was stupid. No, my dear ones, I am normal and like every normal buyer I have the right to a quality product, and not to the awl that you offer for sale. Success and prosperity. There is more honesty and respect for customers!
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Level 4 Local Expert
March 24, 2021
Yesterday there were problems with the phone, the girl who distributes the queue at the entrance helped 100 percent, thank you very much!
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Level 8 Local Expert
December 29, 2021
It was. not bad.There are a lot of people, though.but everything is fast on coupons
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Level 15 Local Expert
February 15, 2020
They wanted to give my mom their Alpha Kitaphone... It pisses me off terribly.. not only that, the Internet at home, after the purchase of other offices, has become more expensive and worse. They also lie to their customers when they sincerely ask for help with choosing a phone... Eh
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Level 2 Local Expert
December 22, 2019
The coolest staff and the best service in the city! I love this office!All the beads❤
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Level 5 Local Expert
January 17, 2019
The staff was pleased, but they work very slowly, they stood in line for almost two hours. There is no electronic queue at the entrance, the administrator greets you, who says the same text to everyone he does not meet:- wait for me to call as soon as the operator is free, we waited a very long time, there was nowhere to sit down all this time we stood on our feet.
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Level 9 Local Expert
August 20, 2022
Excellent office, after renovation - fire!
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Level 3 Local Expert
October 26, 2022
Everything is great!!!
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Level 11 Local Expert
July 26, 2019
An excellent customer service center of the company. Always friendly with customers
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Level 11 Local Expert
September 2, 2021
Well done. Good staff
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Level 9 Local Expert
June 19, 2021
If it weren 't for the queues , but everything is fine
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Level 6 Local Expert
August 28, 2019
High-quality and professional service.a good selection of phones.
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Level 15 Local Expert
January 28, 2020
Comfortable. Electronic queue. A salon store.
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Level 2 Local Expert
August 31, 2021
I can't get through
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Level 26 Local Expert
March 13, 2020
Fast service, parking
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Level 12 Local Expert
July 17, 2019
They work professionally and politely.
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Level 6 Local Expert
February 10, 2020
It is convenient to put money on the phone.
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Level 8 Local Expert
September 6, 2019
Politely, intelligibly, courteously.
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Level 8 Local Expert
May 30, 2019
Operator service is 5 stars as everywhere else. But I put 4 because there is no electronic queue.
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Level 15 Local Expert
June 18, 2019
The staff is very pleasant to communicate with!
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Level 4 Local Expert
August 19, 2019
Disgusting mobile internet!!!
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Level 9 Local Expert
March 27, 2020
A small room, queues...
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Level 9 Local Expert
October 22, 2019
Good service.
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Level 8 Local Expert
April 26, 2019
Excellent service!
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Level 6 Local Expert
September 13, 2019
We are your customer!)
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Level 22 Local Expert
April 22, 2019
Long queues, long waits.
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Level 4 Local Expert
June 20, 2019
Good connection
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Level 7 Local Expert
April 3, 2019
It's a long wait.
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Level 8 Local Expert
February 11, 2019
There is free WiFi
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