Good evening. Today I was standing in line and observed the following situation: employee A1 (a guy with glasses, I didn't pay attention to the badge) was responding rather sharply to the man in front of me. I thought that the man himself was problematic, but it turned out that the employee was not well-mannered. He immediately started answering my rather simple question, saying that he couldn't help me in any way, and I needed to contact tech support. He gave me the number and said that nothing depended on him, but his message and behavior were rude. I myself have worked directly with people for a long time and I am sure that such behavior is unacceptable in this area. Please just have a conversation.

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Андрей О.

Level 7 Local Expert

The guys are working very slowly. For the first time, I thought that I was probably unlucky and had to stand in line for so long. For the second time, I realized that it wasn't about luck. I stood in line for half an hour. I don't know what the employee of the communication salon was doing for so long. Apparently, he has little experience and does not know how to use the programs. In addition, I did not buy what I wanted, because it turns out that the prices for non-subscribers are completely different. I have never bought anything in communication salons, because their prices are inadequate. But this time, for some reason, I fell for the bait, I believed in a miracle)). In general, I have never been a subscriber to them and once again I was convinced that this was the right decision.

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Аленка

Level 4 Local Expert

On May 22, 2025, we applied to the A1 branch on Kosareva Street, a guy worked (like the name Daniel, but this is not accurate)the employee's behavior towards the client is just terrible! The employee showed by his behavior that he didn't care about us and didn't want to work, and in general, why did you come here.I made a remark to an employee that you behave as if we had come to your house and interrupted your brave work)))he looked at me like that, but his behavior didn't change!!! He wasn't rude, he wasn't rude) He just didn't want to work!!!!!! He didn't answer my questions willingly, and after each of my questions, his answer and what...... What does it mean and what !!!! An employee of such a structure should have a clear question and a clear answer! What a disrespect to your users!! We're all at work, we're all tired, but that doesn't give us the right to behave like that. How many times have I been to A1 company? The staff are always friendly, helpful, and will always tell you! This employee is obviously tired, send him on vacation!!!!!!

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