A1

Rating 4.3
217 ratings
Rate this place

66 reviews

Level 7 Local Expert
July 15, 2024
We bought a SIM card with the Internet to travel around Belarus. They were issued quickly enough. Everything worked fine. There were a lot of people, but the queue was quickly scattered. They didn't impose anything superfluous.
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Level 6 Local Expert
November 9, 2024
I was connecting a new SIM card. Being an experienced subscriber, I studied all the details of the tariff plan in advance. Everything was done quickly, the center employee brought all the information that the subscriber needs to know. As if to remind me once again of what I already knew. At my request, he installed a SIM card in the phone. The competence of the staff and the level of service are at the proper level. I deservedly give the highest score.
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Level 2 Local Expert
July 10, 2024
The most incompetent, unpleasant and unresponsive employee. He rudely refused the service of issuing a SIM card due to the fact that the photo in the passport is slightly blurred (all passport data are clearly visible and readable). In the next, first center they came across, they issued a SIM card without any problems. Please take a closer look at the staff, and do not hire fat, dissatisfied people who do not attract a clientele, but on the contrary!
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Level 7 Local Expert
July 25, 2024
I came from the Russian Federation, I had to make a Belarusian SIM card with mobile Internet. Oksana, an employee of the center, did everything quickly and without unnecessary words. Everything is cool!
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Level 3 Local Expert
December 8, 2024
A1 Home Internet is Terrible!!! Advantages: No Disadvantages: Blunts, almost every day, turns off, slows down constantly, the price increases every month. We moved to a rented apartment because we are doing repairs in our apartment. And A1 was connected here. Before that, we used By Fly- it's just space as cool in quality compared to A1.
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Level 3 Local Expert
July 10, 2024
Terrible customer service. Your very big and fat employee refused to give me a SIM card. Without explaining the reason, boorish treatment and uncivilized attitude towards the client. I ask you to reprimand the employee. After that, we went to MTS and they made a SIM card for me without any problems. (We are talking about a stout man with short hair)
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Level 6 Local Expert
August 11, 2023
A great, small shop. The staff is friendly and always understanding. You can contact us with any work issue. They are always friendly and attentive. There is not a very large selection of TLFs, but you can choose from the cheapest to .....
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Level 12 Local Expert
September 30, 2024
The cash acceptance service at A1 is the highest level. In order to put cash, I need to go to the terminal, which does not give change, but there is no cash acceptance . The service is just super
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Level 5 Local Expert
June 5, 2024
Everything about the purchase of a SIM card was told, explained, explained. There is even a key for the card tray)
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Level 3 Local Expert
October 9, 2023
The staff is ugly!!! One young man worked, to put it mildly, slowly. As a result, I gathered a queue to the door. God only knows how long it was still necessary to stand there. Lost nerves and time.
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Level 6 Local Expert
January 17, 2023
Convenient location of the office. But unfortunately the room is not very large, if there are a lot of people, then there will be nowhere to turn around. There are no questions about the service, quickly and efficiently. They told me, showed me, and set up the phone without any problems. I recommend.
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Level 4 Local Expert
June 28, 2023
A good office, I express my great gratitude to the employee Roman, who promptly solved the issue!
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Level 3 Local Expert
January 1, 2024
That's another office, the server probably crashed on New Year's Eve, there was no Internet for more than an hour and, accordingly, no television (exactly at 01.01.2024 00:00)
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Level 4 Local Expert
August 14, 2023
I contacted about the Internet outage, we did everything quickly, the staff is friendly and competent.
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Level 15 Local Expert
April 12, 2023
Great managers and great services. Good discounts.Everyone will choose what they like and what they can really save on.
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Level 6 Local Expert
December 6, 2021
Hello. I'd like to clean up all your shops. Firstly, recently I had such a situation, I took a tablet in installments and a special service was added, the service is that if you figure out the phone screen, then it will be repaired. Recently, I crashed it, I took it to the store and presented all the documents. He was sent to Minsk and told to wait for about two weeks. They called me and told me to pay 35p extra. I paid extra. I waited two more weeks. Then they called me again and said that you would pay 220 rubles, I did not pay for it is unclear what, they explained to me what kind of coverage it was. In general, I do not advise you to take a1 phones, tablets, or anything else
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Level 11 Local Expert
May 8, 2023
The staff knows their job 100%. They served us very quickly and gave us comprehensive information
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Level 13 Local Expert
December 22, 2021
A huge international company, lots of offices in all corners of the country, modern equipment, but as usual it all comes down to the person who meets you at the counter! And no matter how many millions you have invested, one person can either ruin or cheer you up just by doing their job well! Sometimes it doesn't happen that way, it's a pity!
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Level 2 Local Expert
January 10, 2022
8.01.2022 I took the iPhone se 2020 in installments, the seller gave it in a sealed box, when asked to show how the phone looks and how it works, the seller did not provide information about the phone, its size, which he could not unpack and show (we buy a pig in a poke), there was also no analogue in the window, when they came home, they unpacked the phone it turned out to be small in size and dark in color of the screen, on the same day they called A1 company and announced a claim, to which they said that we could not hand over or exchange, especially if we turned it on, it means that it has already been activated. I ask you to understand, accept, and advise you not to buy a phone in A1 anymore, the attitude towards the buyer is disgusting!
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Level 4 Local Expert
July 25, 2023
Everything is fine, the provider is excellent, all the best to him, it's cool here
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Level 14 Local Expert
May 16, 2022
An excellent office, they told me everything, offered the optimal tariff (even better than I found on their website - there was a promotion).
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Level 9 Local Expert
June 3, 2022
The office is almost at the same level, but there are many other cellular communication offices in the pyramid and if you go from the train station or bus station, try to go there, for a tourist every penny is in the price.
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Level 22 Local Expert
January 22, 2024
Come. Made. Gone. It's fast. Simply
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Level 4 Local Expert
January 12, 2023
The staff is friendly. My question was solved very quickly. Keep it up.
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Level 6 Local Expert
October 10, 2024
Everything is OK.
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Level 11 Local Expert
October 12, 2021
I have been a subscriber (wellcom) for 5 yearsA1, I was just buying phones in installments and received high-quality advice in this particular store) 5 years ago, a smartphone was ordered for me from Minsk to this store and even called when he arrived, at that moment it seemed to me the maximum service, I still remember with warmth) The specialists working in this store have incredible resilience, as do the interns) but due to many issues there are queues, with this there is nothing to be done, but every client gets everything they need - with dignity)
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Level 6 Local Expert
June 13, 2023
Nice salon, friendly managers. I liked everything, except that it is impossible to connect esim for non-residents. And that 's it 👌
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Level 4 Local Expert
December 27, 2021
If I have connected the service with the highest Internet speed, but the speed has been "H+" for 2 months, then the conditions (according to the contract) are not fully fulfilled. I demand a reduction in the price of payment for unproven services in full.
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Level 9 Local Expert
December 23, 2022
Excellent company, professional staff👍👍👍
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Level 10 Local Expert
June 5, 2023
The location is good, the connection is expensive.
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Level 3 Local Expert
July 7, 2022
They replaced the operator with a Bot, who doesn't understand anything... In fact, customer feedback was cut off...
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Level 6 Local Expert
November 13, 2022
The service is fast, the prices are not high. I switched to them from competitors, I do not regret it.
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Level 4 Local Expert
April 19, 2023
The quality of communication is satisfactory, but the staff is 👎👎👎
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Level 8 Local Expert
July 1, 2021
One of the best offices. Always experienced and competent specialists, always with a smile! )))))
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Level 8 Local Expert
September 1, 2022
Sooooo long. The queue! I forgot when I saw this in Russia. The consultant's job is ok
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Level 23 Local Expert
August 19, 2021
A good communication salon, several storefronts with phones and tablets. Good specialists. There is little space inside and no parking for cars.
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Level 15 Local Expert
May 27, 2021
Mobile operator"A1". A service point for individuals and legal entities. There are vending machines for depositing money on the phone. They accept cash and bank cards.
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Level 9 Local Expert
April 30, 2022
Adequate staff helped to solve my question, I recommend
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Level 12 Local Expert
September 23, 2020
I would like all (4) consultants to be on the ground when the queue is going to be. During the period of unfavorable epidermis, you do not want to wait 20-30 minutes in a small room. There is no way to keep the distance. You can only go outside.
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Level 3 Local Expert
September 18, 2020
Excellent work of the operator Viktor Bogachev, clearly and intelligibly explains and advises, well done!!!
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Level 29 Local Expert
September 5, 2021
Convenient location. Friendly staff.
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Level 6 Local Expert
September 29, 2021
Polite staff. Everything was explained , shown quickly and clearly.
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Level 7 Local Expert
November 9, 2021
The Internet is terrible at home The mobile connection turns itself off during a conversation I really regret that we connected to a 1 It will take 30 minutes to get through at 150 They can only say on off the modem and the phone, but there is still no Internet The horror is just
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Level 10 Local Expert
September 8, 2021
Professionals,flexibility in solving problematic issues,courteous staff
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Level 9 Local Expert
August 10, 2023
They got a loan. Consultants deceive the elderly.
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Level 3 Local Expert
February 11, 2023
pleasant service
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Level 16 Local Expert
May 12, 2021
On weekends, it is especially pleasant to visit. No queues for you, no anxious customers…
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Level 8 Local Expert
July 4, 2022
Quiet, calm and polite.
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Level 7 Local Expert
February 16, 2022
Great office. Pleasant, friendly staff
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Level 13 Local Expert
May 17, 2023
Everything's fine
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