A1

4.4

102 ratings

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Oren Azoulay

Level 17 Local Expert

I get good service there each time I go. Even sometimes in English )

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Вадим Комаровский

Level 2 Local Expert

Good afternoon. I would like to express my deep gratitude to the A1 staff who worked on November 23, 2025 at 18-30. Many thanks to the young man who helped decide on the choice of smartphone, it was so clearly, clearly, professionally conveyed to the customers. He helped us compare brands and models, which allowed us to make the right choice. His work with both customers and equipment is admirable, everything is so clear and neat! Thank you so much for your help. Also, thanks to the girl who quickly made the purchase, helped to understand the tariff plans, offered to replace outdated equipment, which affected the quality of communication and the Internet. Thank you very much. You've done well.

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Екатерина Л

Level 4 Local Expert

1. Raise the PO for consultants so that they can choose adult, qualified employees. The counselor's interaction with the elderly couple in the queue in front of us was disgusting. There was a terrible residue. 2. Just for the information of buyers, for some time now, if you purchased a non-working wire in A1, you need to wait for it to be repaired or concluded from a service center (I don't quite understand), but the bottom line is that you can't return it or change it.

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Марго Тен

Level 8 Local Expert

A bunch of competent 0 employees. There are always queues and you can always hear how indignant people are. Moreover, the Nord City shopping center has the same level of staff, as many as 5 people. The queue stood, the documents were accepted for the change of the head, respectively, the change of e-mail address and phone number. And after 2 months, the bills arrive at the old manager's email address. The service is terrible, the specialists are too narrowly specialized, they go to consult with the head for every question asked. Incompetent and irresponsible!

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Пётр Гутырчик

Level 19 Local Expert

They serve well, the operators are in their place, conveniently came to the store and solved the issues. Yes, there is one thing, but sometimes you get stuck in queues that are not small. Of course, there are not many goods, but enough, another plus, they work with legal entities

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Дашка Д.

Level 10 Local Expert

Huge thanks to Ekaterina, who not only explained, but also described the cheat sheet for roaming for a kettle like me! Incredible service! Thanks and a low bow!

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Арт

Level 8 Local Expert

A disgusting attitude towards the customer, a phone was bought that turned out to have non-working buttons out of the box, it took more than a week to prove on the spot to the "specialists" in customer service that the product of INADEQUATE quality must be replaced, and the replacement requirement is not an appeal and cannot be considered for a month. The so-called "specialist" Yana Maksimovna especially distinguished herself in this matter, boorish behavior, and absolutely impenetrable illiteracy in the matter. Of course, it is impossible to call and consult with competent colleagues. I hope that this valuable employee will not suffer from communication with clients for long, she clearly does not belong in this job.

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sozh sozh

Level 7 Local Expert

It took 30 minutes (!) to buy a remote control for wok TV... In words: thirty minutes (!) Stand in line (!). If there are three employees (!) , you also need to provide personal data and an electronic signature... They won't sell without it. What won't be sold? They won 't sell the REMOTE ... Not for a drone. Not for controlling a submarine. The TV remote control. It's something...

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Елена Лящинская

Level 13 Local Expert

The phone was a gift at a pleasant price for the promotion, I recently purchased it there, the consultant is a pleasant girl, I was the first client and for the first time there. We are very pleased with the purchase, as well as the fact that the A1 subscriber

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Partizan28MO

Level 5 Local Expert

Polite staff. Everything was quickly arranged , shown and told. Convenient location, near the metro, many other shops.

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Mamontienok .

Level 5 Local Expert

They serve you for a very long time, it feels like you're sitting here for half a day to do something that you could already do on the Internet.

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Dmitry Dimskis

Level 23 Local Expert

Everything is fine, there are no queues, fast service, qualified staff who answers all questions. I liked.

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Belfarus Ruslan

Level 11 Local Expert

Poor service, as well as the attitude towards the customer. I left them a long time ago, because bills began to skyrocket every month, and no one knows why to report. But for old times' sake, I sometimes throw money at my number and point to the erip, as a result, there is no money or refund... I have to go and write an application for a refund

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Светлана

Level 14 Local Expert

The issue of home Internet was being resolved. They explained it very incomprehensibly. At first, an action was offered, and the next day nothing seemed to be offered. Either I didn't understand something, or something was canceled.

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Даниил Сергеевич

Level 14 Local Expert

We issued a SIM card very quickly as a tourist, thank you

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Инкогнито 6395

Level 4 Local Expert

I'm an immigrant, I'll tell you right away!!! But there is no reason to treat people of other nations like that. I wanted to buy a SIM card. A tall girl with black hair doesn't listen at all, as if I'm not there!

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Андрей

Level 17 Local Expert

The only SIM card is inexpensive for non-residents, buy only it, a good tariff and works everywhere

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Алексей Жук

Level 4 Local Expert

It is located nearby, the service is at a decent level, everything is accessible and clearly explained

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Елена Евтуховская

Level 13 Local Expert

We quickly signed a contract and helped with choosing the best tariff plan.

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Анастасия

Level 17 Local Expert

Friendly staff, convenient location.

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Valery Dev

Level 11 Local Expert

horror, every year the connection gets worse and worse, despite the fact that the money is being charged for one name and not for the connection

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Рома Звукарь

Level 23 Local Expert

recently, the only operator who honestly reports many things and gives freedom to employees. My respect!

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Жанна Гришель

Level 7 Local Expert

Good interior, trained specialists. They are always polite and friendly.

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Сергей Подоматько

Level 9 Local Expert

Good choice, excellent consultants

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Дмитрий Алешкевич

Level 21 Local Expert

A1 is as always on top !

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Андрей Смирнов

Level 16 Local Expert

as usual, the service is excellent! :)

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татьяна осипова

Level 7 Local Expert

Very competent customer service

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Александр Г.

Level 6 Local Expert

Polite staff

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A1

28 reviews