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Rating 4.4
150 ratings
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43 reviews

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Тату Салон
Level 5 Local Expert
July 31, 2025
Fast and efficient service, I have been using A1 communication for many years and I turn to this service for advice and equipment both as an individual and as a legal entity. Thank you.
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Ольга П.
Level 3 Local Expert
November 1, 2025
I ordered a window cleaner robot from the A1 online store. On the same day, the manager called to confirm the order. I came to pick it up today, in fact they say that payment is only through the information kiosk and your bills do not fit, they do not have a cash register, they can only send change to the phone. The managers don't give a damn, as if this is my problem and I brought them money in a different currency! Either look for where you will be exchanged for other bills, or we will charge you from your phone, and you look for where and how to put it! I highly recommend not buying anything there, the attitude is disgusting! As a result, they changed my 100 rubles bills to old-format bills, I paid through an information kiosk In the evening, I go to look at the balance, and money was withdrawn from my balance for the purchase! Instead of the bot support service!
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Petrok777
Level 11 Local Expert
February 26, 2025
I connected the home Internet, the staff explained everything, and quickly consulted on this issue. The queue is electronic, everything is very fast.
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Елена Батуро
Level 8 Local Expert
August 4, 2024
The service is neutral. But you could also warn that when you connect an Internet package on the 31st, the subscription fee will be deducted for the whole month. And on the 1st of the month again. I only needed it for 7 days. And it turned out that I paid 2 times for 20
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ART K.
Level 2 Local Expert
June 17, 2025
Terrible separation. Queues are constant. I sit for 1-1.5 hours as soon as I don't go in. The assortment is meager. They can't really tell you anything. Today, my mother, a pensioner, served an hour and eventually went to another office. The tariffs are a complete disaster. They throw it from tariff to tariff, then they say that you can go back. They promised that the tariff would be discounted, then they changed the subscription twice themselves, then they said come back tomorrow we will refund everything. As a result, there are 2 hours in the queue. We will probably all abandon A1.
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Алексей Зенцов
Level 4 Local Expert
June 23, 2025
Disgusting service and neglectful attitude. They gave us incorrect information, which is why we had to return home and go to another service center, where they explained to us that all this was unnecessary.
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Сергей Бычков
Level 4 Local Expert
May 27, 2025
Not happy with the poor service. And they write off money without warning by issuing fake invoices . I didn't get the right answer to the question at the office. And I had to pay as much as 400 rubles instead of 172 rubles . I paid the money and terminated the contract . I am not satisfied with the quality of service and the behavior of A1 employees . Deception, write-off, and blocking of program calls . Annoying calls and stuff. I do not recommend operator A. 1. I do not recommend going to the office of Pozharny Lane. And an office Near BRU. too.
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Маргарита Зюзина
Level 6 Local Expert
September 15, 2025
Terrible stairs, at the entrance, you can kill yourself, an elderly man with bad legs.I barely got there and back.The receptionist in the hall did not delve into it, but immediately, there is no money in the account.Thanks to the operator who replaced the SIM card
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Василина Зотова
Level 5 Local Expert
August 20, 2023
Well, I really like it, if only because there are no eternal queues, such as in the main office, friendly staff who help you make a choice, they know their business) and consultants also do their job perfectly
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Кирилл Белягов
Level 3 Local Expert
November 28, 2025
In my humble opinion, this is a very good service. The staff is nice and there is a place to sit (this was the case during our visit). In general, I recommend it.
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Same
Level 10 Local Expert
January 7, 2023
I have been an A1 subscriber for more than 20 years, I can't say anything bad. The service is unobtrusive, issues are resolved quickly, and an adequate approach is taken. I have repeatedly bought phones in installments, everything is successful, they have been working for more than one year. And somehow, there was never a thought to switch to another operator. Now the home Internet is A1, everything is fine. Let it continue like this.
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Славик У.
Level 5 Local Expert
November 30, 2019
There are no disadvantages. Centre. There is a transport stop nearby. The consultants are fully adequate. They delve into your problem or request and solve it with profitable tips for you, and because of this, small queues arise, since the explanation takes some time. This is not a streaming market, this is a salon! Take it into account!
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Михаил К.
Level 20 Local Expert
April 1, 2025
In general, we said goodbye to a1, but I am satisfied with the work of the staff , clearly and quickly without unnecessary tedium
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Ольга Лукьянова
Level 7 Local Expert
December 20, 2022
I really like this particular A1 office, on Pozharny Lane!The room itself is beautifully decorated. Convenient for visitors. The operators are friendly, communicative, Always help, explain, offer interesting options (phones, promotions, tariffs). I've always solved all the mobile issues here. I recommend it!
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Анастасия Викторовна
Level 6 Local Expert
August 29, 2021
I really liked this particular branded center. The girl who advised me is just gold, not an employee. I told and showed everything, not just and if only, but I treated this issue in good faith. Much better service than on Leninskaya 21 (if I'm not mistaken)
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Okсanа
Level 7 Local Expert
April 7, 2025
Good product range.They don't like to go into details, they don't warn you that you need to pick up in person and with a passport if you hand over the phone for repair.
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Александра Ткачёва
Level 4 Local Expert
October 11, 2025
I only contact this A1 all the time. Always polite staff
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владислав литвинко
Level 5 Local Expert
February 22, 2024
Excellent service, a lot of people in the hall who will help The best connection of all operators
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Местный эксперт
Level 30 Local Expert
July 2, 2025
A good A1 office, quickly serviced, and the film was glued to the phone screen, and they gave it a month's warranty)))
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Ольга
Level 11 Local Expert
May 24, 2021
I do not recommend this salon, especially the operator Maria. It feels like the clients are bothering this girl, distracting her from more important things. Neglect, irritability, lack of basic education. Unpleasant aftertaste (((.
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ДМИТРИЙ
Level 3 Local Expert
September 8, 2021
We haven't connected the Internet yet, but I'm already dissatisfied with it, the master is recorded 10⁰⁰ to 113⁰ with a delay of 30 minutes, everything would be fine but it's already time 13⁰⁰. I can't get through to the support service for 30 minutes, I'm sitting with music in a place of help. I also have my own time, if people in your company are not coping, specify the time correctly.
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Александр Лукьянов
Level 4 Local Expert
November 16, 2025
Fast and high-quality service.
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Виктор Чепелинский
Level 7 Local Expert
December 22, 2022
Everything is at a high level, I have been using the services of this operator for more than 7 years. Always attentive and polite. They will help you decide on the choice of goods. Disadvantages: probably the most expensive telecom operator.
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Алиса Кириллова
Level 4 Local Expert
August 16, 2022
Very attentive, competent and courteous staff. The office is pleasantly cool, which is especially important in the summer heat. They treat you to lollipops)
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Anonymous review
December 22, 2019
I have been served by this operator for more than 15 years, there are questions about the operator's work, but when contacting them, they are resolved quickly by mutual agreement.
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Владимир Белоножкин
Level 10 Local Expert
July 28, 2023
It's not bad, really slow, but still the guys are great!
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Эр Ш.
Level 8 Local Expert
December 26, 2018
All Wellcom branded centers are similar, there are queues everywhere and everywhere, if you have a case, you won't lose less than half an hour.
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Ирина Ковбович
Level 14 Local Expert
December 16, 2023
Very fast and high-quality service ❤
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СА МГМК
Level 11 Local Expert
May 1, 2025
It's been a long time waiting in line.
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Ruslan
Level 27 Local Expert
February 7, 2023
I went to find out about the tariffs, I was surprised by the electronic queue, with two visitors))). I was also surprised that this operator has only three tariffs in the 21st century.🤣🤣🤣
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Владимир Шелепнев
Level 6 Local Expert
January 20, 2025
They're working well, well done
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Starplace.by
Level 12 Local Expert
August 10, 2021
Thank you for the high quality of service over the years! Verified by STARPLACE
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Надежда Анопреенко
Level 5 Local Expert
January 15, 2023
Operators solve issues quickly.I like going to them.
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Черняков Донат
Level 11 Local Expert
August 8, 2023
Convenient office, comfortable location
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Евгений П.
Level 9 Local Expert
July 6, 2019
Qualified consultants and convenient location
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Николай Улитин
Level 10 Local Expert
January 26, 2023
Good attitude towards customers
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Javokhir Odilov
Level 8 Local Expert
December 18, 2023
I bought A1 it works great here
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Владимир
Level 21 Local Expert
June 19, 2021
Everything is fine , the staff is responsive , but not all
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Владимир Терещенко
Level 30 Local Expert
September 11, 2020
Very nice staff!
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Денис Старостенко
Level 10 Local Expert
January 26, 2023
If you buy a phone or take it in installments, then only here
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Обозреватель М
Level 7 Local Expert
November 6, 2022
Waiting in line for a long time
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Александра
Level 12 Local Expert
January 16, 2019
In principle, it's not bad, but queues... We stood for 40 minutes
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Сидорович Андрей
Level 8 Local Expert
July 1, 2021
Everything is great!
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