A1

4.2

76 ratings

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Яна Полищук

Level 4 Local Expert

The choice is good, but the staff and the quality of service are very poor, they do not understand what they are doing and what people want from them. Queues are kilometers long due to very slow service

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Nikita P.

Level 4 Local Expert

It was a very long service, working with one client in two hands with a queue of several coupons, waiting for its action in 2 minutes for about 40, and in the end they told me that they did not work with cash payments

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Владимир Дриневский

Level 5 Local Expert

Problems with the queue (they serve by numbers and without). Inattention of the staff (I asked twice about the model of the fitness bracelet, after which they blatantly sold the wrong thing) Earlier, a year ago, they sold an unpacked phone with photos of the showcase on the phone (I had previously agreed with the seller that I did not need the goods from the showcase-packed-sold.)

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Борис М.

Level 2 Local Expert

I came in the morning and in the morning they explained everything well to me and Kostya picked up the smartphone. I went to get the money. After lunch, I come in and Matvey is already sitting. He doesn't want to explain anything clearly - he says it's a paid service. I didn't insert the SIM card, I didn't show that it was working. I'm retired and can't see very well. I think that such "specialists" should be fired immediately!!!! - they don't know how to work with people and try to extract personal benefits!

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Evgeniy L

Level 3 Local Expert

it is impossible to get through, they do not pick up the handset, 3 numbers are given in the description, in the first bot Alina, who offers to endlessly buy goods, the second does not answer, the third is not registered, the communication salon, but in fact, on the contrary, I do not recommend this service

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Владислав В.

Level 3 Local Expert

I ordered a refrigerator, and the conversation was that it would be delivered within 5 robot days! It's been 8😡 they call and give me promises. Tomorrow is tomorrow.

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Сергей

Level 7 Local Expert

Staff qualifications are at a high level

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Татьяна м.

Level 2 Local Expert

It is impossible to reach the operator. In two days, I have never received a response to a call. It's just a shock!

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сергей сергиенко

Level 7 Local Expert

The store is large, but the assortment is... I don't know, it could be better, given the large area.

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Kicuni F.

Level 3 Local Expert

One window is working, although the queue is large

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Юрий Куликов

Level 7 Local Expert

They work professionally, it is necessary to speed up customer service time.

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Мари К.

Level 11 Local Expert

Good internet connection.Good work schedule,friendly service

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Аленчик Жлобинская

Level 6 Local Expert

A good communication salon and sales consultants are very polite and friendly and always explain everything in detail

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Мария К.

Level 7 Local Expert

People work very well who can advise and offer something

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Анастасия Попок

Level 2 Local Expert

On 05/11/2024, we visited the A1 office in Zhlobin at the address 20th microdistrict 30.1. At 14:40-45, we called the promoter Ekaterina to us in order to consult about the phone model that we were going to buy. Not only did the promoter work in the gym without a badge (they found out about her name through her colleagues' appeals to her), Ekaterina's customer orientation is 1000. She came up to us only after we called her with the most dissatisfied face, when asked to consult about the model, she said take it and see for yourself, when asked to consult about another phone model, she said: you do not need to compare a low-budget phone with such models. She left the hall and went to the back room (although according to the rules, the promoter does not have the right to be in the back room, only in the hall) after a while she came out again. She became more forgiving only after she heard about the complaint. All communication showed disrespectful attitude, lack of interest and unwillingness to consult. Even buying a phone did not soften the negative after talking with this promoter. Teach Ekaterina how to interact with customers and clients correctly, or better yet, dismiss such an employee altogether, this promoter spoils the image and reputation of A1 company. And very much so!

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Алла Акуленко

Level 10 Local Expert

Friendly and friendly staff. They will help you with the choice.

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Людмила Людмила

Level 8 Local Expert

They will tell you how to choose a smartphone

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Мария

Level 8 Local Expert

Good service

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Александр Кравцов

Level 23 Local Expert

Friendly sellers

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Фёдор

Level 15 Local Expert

It is convenient and professional.

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Глеб Карпович

Level 6 Local Expert

Top

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Александр Гаврилов

Level 6 Local Expert

Everything is 5 stars

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A1

22 reviews