A1

Rating 4.3
74 ratings
Rate this place

28 reviews

Level 11 Local Expert
November 17
I've been using A1 for many years, I've tried other operators, but Wellcome still treats people better. And the phone support service is good: the robot Alina answers simple questions, and people help solve complex ones.
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Level 11 Local Expert
November 16
11/16/2024 the time is 20 hours. The customer service girl looks like she's going to fall asleep. He's barely moving. I understand that she is not in a hurry and she still has a lot of time before closing, or maybe her employer has tortured her so much that she has no strength left?..... But what about the clients?! Disgusting...
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Level 7 Local Expert
April 25
There are 3 specialists in the salon, and 1 is working and there is a queue. What are the other 2 for, if sim card registration, receiving orders and other operations are only with one specialist and the whole queue is for him…
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Level 11 Local Expert
December 23, 2023
Long live the queues.As always, there is an open question with the number of staff and "traffic jams" to specialists. In general, everything else is at a good level. The service and services are of good quality.
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Level 5 Local Expert
September 5
It's a disaster in the evening. There are 10 people in the queue , and 1 specialist works (at 3 cash desks)
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Level 12 Local Expert
October 1
This is the worst A1 salon, only 1 specialist works at any time, who is in no hurry.
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Level 16 Local Expert
October 28
A quick solution to the issue and excellent advice
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Level 3 Local Expert
July 23, 2023
I wanted to switch from MTS to A1, but the experts said that there were no suitable tariffs. Although most of the tariffs were suitable. I was extremely dissatisfied with the service.
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Level 10 Local Expert
May 31, 2022
Not even 1 deserves it! It's a pity that I didn't look at the employee's full name. 05/31/12 at 7 p.m., there was a huge queue at two windows, waiting for my turn after 15 minutes in a stuffy room, being in the position, employee a1 tells me that her working day is over and that I, having missed the people behind me, wait in line at another window. When asked why she did not notify the people in the queue that her window was closing, she replied that she notified me when I had already approached the window. There is no information about the operating mode on the window - this is one time. Secondly, she is obliged to notify the people in the queue that she is closing. As a result, lost time and nerve cells . You need to be more customer-oriented and attentive to your customers
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Level 10 Local Expert
September 26
Excellent connection, Internet
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Level 3 Local Expert
January 26
The service is at a decent level, without queues.
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Level 15 Local Expert
April 28, 2023
Nice staff. We were served at a high level, helped with the purchase.
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Level 8 Local Expert
July 7
The best
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Level 4 Local Expert
November 18, 2023
Terribly slow service.
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Level 7 Local Expert
January 22, 2021
It's tinny. I saw a Trade-in promotion on the website. It seems like a great deal, but my galaxy a8+ phone (working, in good condition) was rated at 3 (three!!!!) rubles. At a price in the secondary market of 200 rubles. This is outrageous! Post information on the website for this promotion that this is a divorce.
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Level 5 Local Expert
January 18, 2022
Highly qualified, erudite, endearing staff!
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Level 14 Local Expert
June 15, 2021
Excellent connection, 4g catches everywhere in the city. There are other services such as Internet at home and set-top boxes.
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Level 10 Local Expert
August 31, 2022
The company sucks, people don't work well, they take three skins for money!!!
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Level 17 Local Expert
March 7, 2020
Everything about A1 has already been said. But I left them because of the cost of MTS tariffs. Now A1 is still more expensive than MTS. There are only promotions for corporate tariffs, which are only comparable to the usual non-promotional ones from MTS.
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Level 2 Local Expert
December 11, 2020
Terrible attitude and service, no one wants to solve the problem, you can stay out of touch on this network at any time, and everyone will answer wait!
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Level 13 Local Expert
November 4, 2020
Good service. Everything is on the level. The only thing that upsets is the long queues, but this is no longer a question for the company
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Level 11 Local Expert
July 7, 2020
A terrible attitude. Where has the respect for customers and their requests gone? We must improve the service and the customer-oriented approach, but it gets worse and worse.
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Level 9 Local Expert
March 6, 2020
A favorite place to shop! Lots of useful mini shops!
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Level 17 Local Expert
February 18, 2020
There are huge queues to specialists all the time, you have to wait a very long time.
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Level 8 Local Expert
July 19, 2021
The service is fast and well-coordinated
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Level 14 Local Expert
November 13, 2019
Everything is fine, but sometimes the queues are long
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Level 9 Local Expert
July 6, 2020
I bought a phone and I'm very happy
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Level 14 Local Expert
November 2, 2019
a regular branch in a large shopping center
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