A1

4.0

134 ratings

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Jaspa

Level 6 Local Expert

I don't recommend it to anyone! There is a huge queue due to the fact that only 1 specialist actually works, who cannot even be called a specialist, behaves unethically, and is rude. It is worth refusing some additional service, immediately asking "what are you going to do without it", but it doesn't matter, it's your business to offer, ours is to refuse if we don't need it. There are still issues with paying in cash, you can pay for it, but the change will only be returned to the A1 subscriber's number, which is also not convenient and leaves negative emotions after visiting the salon. I ask the administration to pay attention, and people to think once again about contacting this organization.

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Наталья Кретович

Level 5 Local Expert

Disgusting, rude service. I wanted to clarify about the change of the tariff plan-in response, arrogant phrases about nothing. As a result, I did not receive a competent answer to any of the questions.. A boorish girl at the workplace on the right. I regret that I did not return to clarify her details..

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Ирина Юрьевна

Level 5 Local Expert

Just terrible service. One operator is working, two more are just sitting bored at the computer.. I came to issue a new SIM card - the procedure itself took five minutes, but waiting in a queue of seven people took almost an hour.. we asked the employees of this institution a question - why does one person out of three work? We have one operator who answered. A very strange A1. By the way, the badge was only present at the consultants. And who these people are at computers is not clear at all. I won't go there again, and I don't recommend it to you.

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Полина И.

Level 4 Local Expert

It's a terrible office, there are no words. It is impossible to terminate the contract- a fine of 4 basic, to renegotiate with another user to the same address- a fine of 4 basic. To finally terminate it for free, of course, you need to wait 2 months, of which: the 1st one will be frozen, and the 2nd one will be charged 10% of the total amount of the tariff. We waited in line for almost an hour to find out this information and go home in a "great" mood. Thank you, "A1"

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Alexander Khamitski

Level 4 Local Expert

There are huge queues all the time. The staff is either incompetent or in no hurry. Even during rush hour, there is only one specialist working. I do not recommend this place to anyone. If you're in a hurry, you'll be late.

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Таша

Level 3 Local Expert

To terminate the contract, you need to come from 20:00 to 21:00, you can not at any other time, it would be fine if it was some kind of huge salon with long queues and SO on. But no, you just can't, you came at lunch - wait until eight in the evening or go to another salon, what nonsense?!

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Александр

Level 12 Local Expert

I've been using A1 for many years, I've tried other operators, but Wellcome still treats people better. And the phone support service is good: the robot Alina answers simple questions, and people help solve complex ones.

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Дмитрий Дубов

Level 10 Local Expert

Excellent connection, Internet

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Татьяна Сивенкова

Level 19 Local Expert

The success of a store depends on the employees who work in it) I would like to express my gratitude to Vladislav for his help in choosing a phone! Very gently, unobtrusively (which is important) and professionally, the advice was given that it was impossible not to listen! The purchase, of course, still needs to be checked in practice, but I think it will not disappoint)

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Ольга

Level 10 Local Expert

There are always a lot of people, consultants and employees are not in a hurry to serve their clients. Even a simple consultation can take hours...

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Ольга Т.

Level 6 Local Expert

There's no staff, not at all. There is no terminal on the queue, everyone is climbing, confusion. People who have just entered are being called over. A long wait. There was 1 specialist and 2 in the gym.

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Илья

Level 7 Local Expert

The worst visiting experience, there is one employee sitting at the computer, a lot of people, zero movement. I don't understand at all how one person can be on shift. Disgusting service.

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Варвара Москалёва

Level 3 Local Expert

We waited in line for 1.5 hours. There is only 1 manager working. The queue gathers outside the store. No benches, no air conditioners, we won't be back.

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Andrew Spicy

Level 17 Local Expert

It's not a pleasant place. Long queues and angry toxic managers. There are many hidden conditions and pitfalls in the tariff plans themselves.

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Регина Р

Level 10 Local Expert

We went in at 20.55 on 08/19/25. Just before closing, we wanted to buy a phone, we came across a wonderful consultant girl, unfortunately we didn't ask for her name. There was absolutely no malice that it was so late. Thank her very much!

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Андрей Манько

Level 4 Local Expert

Denis works, who decided to help set up the watch, during the setup process it dawned on him and decided to say that the service is paid 30 rubles) Bottom line: the watch is not set up, Denis has no money.

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Варвара Восколей

Level 3 Local Expert

Disgusting service. Of the 3 employees, only 1 actually works. Because of this, a huge queue is forming. We waited for about 30 minutes, despite the fact that we were the second in line. An absolutely incompetent employee could not do his job. THE PERSON COULDN'T SPELL MY LAST NAME CORRECTLY FROM THE PASSPORT. That's why I had to return to a1 on the same day. Where you find these unqualified people remains a mystery. If you want to save your time, money, and nerve cells, think 100 times about what to turn here.

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Андрей

Level 12 Local Expert

11/16/2024 the time is 20 hours. The customer service girl looks like she's going to fall asleep. He's barely moving. I understand that she is not in a hurry and she still has a lot of time before closing, or maybe her employer has tortured her so much that she has no strength left?..... But what about the clients?! Disgusting...

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Иван К

Level 20 Local Expert

The best operator. I buy newspapers only on A1, because there are no issues with warranty service

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Илья

Level 6 Local Expert

The worst A1. They ask for money without warning about the cost of services in advance. Please contact the department staff.

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Карина

Level 8 Local Expert

There are 3 specialists in the salon, and 1 is working and there is a queue. What are the other 2 for, if sim card registration, receiving orders and other operations are only with one specialist and the whole queue is for him…

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павел заяц

Level 7 Local Expert

It's a disaster in the evening. There are 10 people in the queue , and 1 specialist works (at 3 cash desks)

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Вадим Варлыга

Level 8 Local Expert

The cabin service is very slow. And unlimited Internet on social networks does not work at all.

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Юрий Готовко

Level 3 Local Expert

On a weekday evening, 1 out of 3 specialists works. The other two are standing chatting.

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Руслан Ч.

Level 5 Local Expert

About 19 people are almost absent, a pleasant person consulted perfectly friendly and suggested underwater solutions in case of an early shutdown

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Alena p

Level 3 Local Expert

Speed without limits, one operator, the other sits like an exhibit. 20 minutes in line to apply for a SIM card

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Роман bel-eurobus

Level 17 Local Expert

A quick solution to the issue and excellent advice

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Александр М.

Level 13 Local Expert

Long live the queues.As always, there is an open question with the number of staff and "traffic jams" to specialists. In general, everything else is at a good level. The service and services are of good quality.

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Melan Melana

Level 10 Local Expert

Not even 1 deserves it! It's a pity that I didn't look at the employee's full name. 05/31/12 at 7 p.m., there was a huge queue at two windows, waiting for my turn after 15 minutes in a stuffy room, being in the position, employee a1 tells me that her working day is over and that I, having missed the people behind me, wait in line at another window. When asked why she did not notify the people in the queue that her window was closing, she replied that she notified me when I had already approached the window. There is no information about the operating mode on the window - this is one time. Secondly, she is obliged to notify the people in the queue that she is closing. As a result, lost time and nerve cells . You need to be more customer-oriented and attentive to your customers

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Иван

Level 5 Local Expert

Tariffs are worse than other operators. The staff cannot provide adequate advice. Like this office...

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Тимофей Беляев

Level 7 Local Expert

They helped and explained, quickly and to the point

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Денис Молчанский

Level 5 Local Expert

The staff is arrogant and boorish. Incompetent

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Данил Косиченко

Level 4 Local Expert

I wanted to switch from MTS to A1, but the experts said that there were no suitable tariffs. Although most of the tariffs were suitable. I was extremely dissatisfied with the service.

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Olga K.

Level 13 Local Expert

This is the worst A1 salon, only 1 specialist works at any time, who is in no hurry.

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Дмитрий Муллаев

Level 10 Local Expert

We bought Yandex Alice imba everything works

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aef55

Level 15 Local Expert

Nice staff. We were served at a high level, helped with the purchase.

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Игорь Кункевич

Level 7 Local Expert

It's tinny. I saw a Trade-in promotion on the website. It seems like a great deal, but my galaxy a8+ phone (working, in good condition) was rated at 3 (three!!!!) rubles. At a price in the secondary market of 200 rubles. This is outrageous! Post information on the website for this promotion that this is a divorce.

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Анастасия Д.

Level 2 Local Expert

Terrible attitude and service, no one wants to solve the problem, you can stay out of touch on this network at any time, and everyone will answer wait!

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Вадим

Level 8 Local Expert

There is always only one specialist working, long queues

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Алексей Зарембо

Level 3 Local Expert

In a word, there are no words, there is nothing to talk about, there is no culture of communication at all!

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Рома Тараканов

Level 2 Local Expert

One specialist out of 3 works

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Алексей Дешкевич

Level 14 Local Expert

Excellent connection, 4g catches everywhere in the city. There are other services such as Internet at home and set-top boxes.

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Андрей Прокопчик

Level 11 Local Expert

A terrible attitude. Where has the respect for customers and their requests gone? We must improve the service and the customer-oriented approach, but it gets worse and worse.

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Dimon

Level 3 Local Expert

The service is at a decent level, without queues.

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Anonymous review

Good service. Everything is on the level. The only thing that upsets is the long queues, but this is no longer a question for the company

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Олег Воронежский

Level 17 Local Expert

There are huge queues to specialists all the time, you have to wait a very long time.

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Сахан

Level 5 Local Expert

Highly qualified, erudite, endearing staff!

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Валерия В.

Level 5 Local Expert

Terrible service!

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Алена Андреевна

Level 4 Local Expert

Terribly slow service.

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super smash bros

Level 9 Local Expert

The best

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A1

57 reviews