A1
30 reviews
November 7, 2024
Today we were at the A1 office located in Dana. Of course, the room is small. Visitors
A lot. Queues. It is ok. We were after 17 o'clock. Very professional and friendly guys are consultants. Alexander worked with us, we are very grateful to him for his kind attitude, explained everything in detail about the existing problem, explained in detail the choice of buying a phone, connection, networks. In general, many thanks to Alexander. The employee at the checkout is also grateful for the attitude and professionalism (the workplace is right at the service door).
We wish A1 management to appreciate such employees!
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February 7
The operators work professionally, and issues are resolved as quickly as possible.
But in such a crowded place , the room is very small , so the queues are long . At the same time , there is nowhere to sit , just a tiny ottoman at the entrance . And if an elderly person, then he simply will not be able to stand on his feet while waiting for such a long time. But there are long stands with phone cases on the left and right sides . I'm not sure if this is preferable to the comfort of people . Such retail is appropriate in larger offices, in my opinion.
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December 1, 2024
Many thanks to consultant Alexander for his help. I oriented myself according to the right phone model, found it in the right color and was there during the entire purchase process, I wish there were more such workers!
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September 10, 2024
We took the phone in this salon, the phone is still under warranty...
Having asked for help, they offered to wait 2 hours. Each of us apparently has extra time to ride several times.
The attitude towards their customers is terrible!
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September 17, 2024
We stand in line, we stand for a long time, but there are no employees. The staff of the hall does not react much to the gathered crowd. Perhaps hiring an operating officer will solve the problem... But this is not accurate
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1
July 31, 2024
Terrible attitude towards customers. The young man just laughed at me.
Not a reputable A1 company, you just wipe your feet about your customers. The service is terrible. It is simply not correct to treat clients with 23 years of experience in this way. You're just sliding into "zero"
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May 3, 2023
The most disgusting cameraman I've ever met!!!
You will be disconnected, and not only outgoing, but also sooo.. incoming, already 2-3 days after the end of the balance! No one will be able to reach you!
And if you are ill, and if you are out of town and did not have time to replenish??
Greetings from the states, where no one will touch you for 2 months if there is a debt, and only then they will file a lawsuit..
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A store that positions itself as working for cash, tell me how to pay 29.99 for the tariff if I have 100 rubles?
But in any case, go change it at the checkout.. joke, or transfer the entire amount to us. Because we don't give out change!
It would be nice to put your head against the wall to the genius of this innovation!
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If you want to check the balance without downloading an imposed application, clogging your phone with unnecessary spam from all the cracks, you will not do this, * 100# does not work, only the application. Thank you***** for choosing!
Bahnuka, I will give you a review of my 6. 300,000 channel audience. So that you would feel the inconvenience in monetary terms that you create for people!
All the bad things!
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7
2
May 19, 2024
Terribly slow service. There are 3 employees in the hall, working at the cash register 1. The rest of us don't really care what happens to customers. As a result, the queue is crowded.
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1
October 17, 2024
There is a constant slow queue, it is always very stuffy!!!
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January 1, 2024
Convenient location for me. Everything is fine, but it's a pity that you can't hand over the phone under warranty in this salon.
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March 25, 2024
Many thanks to the salon staff for their help. We helped set up a new phone.
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August 23, 2023
The most disgusting service
Anastasia Shcherbova
Kupriyanova Yana
Real boors who act like I went to their house! Yana Kupriyanova has a pen on her desk with the inscription "ALLERGY TO STUPID PEOPLE" and this person works with clients. 👏🏼👏🏼👏🏼👏🏼👏🏼 the girl who works at the big macbook sits in telegram and plays solitaire. If you ask for help, the answer is: type your last name yourself, take your passport. Together, "please have your passport" and "tell me your last name"
It feels like they've been doused with slops after such a conversation. The only adequate employee of the salon is the guy who helped with the choice of equipment.
Teach people the SERVICE already!!!! And don't hire people who hate this job.
I hope these people will never work in the service sector again
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14
4
July 20, 2022
I didn't like the service, I came to buy a Samsung Galaxy Watch4, ignored by a specialist, was not interested in selling, took me to the showcase and returned to my chair, left me as a customer without attention, and the answer "like these" is also so-so..
I also want to express my indignation separately, in order to purchase a watch, you need an original passport! I don't carry my passport with me. It's sad, we lost a customer, and eventually bought it at the same price in the same shopping center in another store, with an official warranty.
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1
August 3, 2023
A long queue, which is served very slowly by only one consultant ... I can't get in for the third day :))
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1
March 14, 2024
Relative to other a1 communication salons, this one is the worst of all
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1
April 28, 2023
They yelled, Instead of saying, humanly, that they can't do anything here, such a system, they yelled and were rude
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2
October 1, 2019
Excellent staff, very polite. I am always satisfied with the consultation with each request. A good choice. Great location. Near the Vostok metro station. In the Dana Mall shopping center, ground floor.
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4
1
September 5, 2023
Excellent staff)
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1
1
March 14, 2020
Good service, I come in as close to home. You can pay for services on the spot in the information kiosk
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July 31, 2018
I like this mall, we go here mainly to the cinema, then to the restaurant, shopping in trendy shops.
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3
November 16, 2019
good service, attentive staff, almost no queues
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5
August 5, 2020
!!!!!!
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1
May 3, 2021
They serve awfully long! 40 minutes of one client, there is a queue
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1
August 29, 2019
The staff is professional. A small room (you are A1). Queues.
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3
1
May 10, 2020
It 's a pity that the room is not enough
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September 30, 2019
Everything is cool in Minsk!
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4
March 30, 2020
A beautiful place
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October 21, 2019
They serve customers for a long time
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2
1
November 24, 2018
Excellent consultants
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4
1
April 11, 2018
Good service
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4
1