A1
102 reviews
October 17, 2024
The service is excellent: the service is fast, almost everything that is listed on the company's website is available. If you need help choosing a device, the staff will be happy to advise you and provide all the necessary information.
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September 28, 2024
appendix A1 did not work. in September, the 15th.approximately. I came to help restore my accounts.the girl in the gray sweater.I'll wash 4 windows.She didn't want to do it herself and said I'll tell you.with a mocking voice.I'm wearing glasses, but I can't see well.I started making remarks to her. t.k. she brought me to the point where my blood pressure rose and my hands were shaking.That's what I told her.I will write a review.I used to come here...I was helped and advised...and she...I do not know the type.This is your phone.Why are you giving it to me?therefore.so far....1 star.It's a pity I didn't remember her name.Although it's not a pity.bad memories should be deleted))
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1
September 25, 2024
A terrible office (you can't call it a salon) from the word IN GENERAL!!! As a result, I was politely answered over the mobile phone for 15 minutes that my call was very important to them, so I had to come in person. A consultant with a shiny face, either from makeup, or from sweat, or from a room full of clients (which were not observed from the word at ALL) did not want to help, as a result, I had to contact the art.manager, who solved the issue for the consultant. Thanks for the terrible job.
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2
July 28, 2024
A good communication salon. The staff is competent, the operator explained everything and helped activate the SIM cards. It used to be more profitable, now for foreigners the card is only for 25 Belarusian rubles, but this is not for the salon, but for the regulator.
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3
December 6, 2024
The company is bad in general. I connected VOKA to them, it worked, then it hung up 3 times, I changed the set-top box and now the Internet is hanging via WI-Fi. What am I paying money for? I didn't get through to the operator for an hour. Good people don't work well. You don't need it.
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3
1
October 14, 2023
I would like to personally thank Pushko Anna Alexandrovna, who is not only very attractive, but also creates an atmosphere of hospitality, goodwill, which is so lacking in business salons, especially for elderly people who are stressed by opportunities and lack of assimilation of the speeds of developing technologies, business proposals. Thank you very much for your patience and individual approach to customers , for your sincere desire to help . In general , I would like to thank the staff of the salon who helped me make the right choice of phone . I wish you all good health , success in business and personal happiness , then our clients will have the happiness of communication and effective cooperation .
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2
3
July 11, 2023
A very nice salon. The staff is polite, friendly, and always ready to help.. I was in this salon on the problem of the SIM card, the employee was very patient (she worked in 3 windows that day), listened to me and then solved my problem. And she told me the reason for what happened to the SIM card. Self-control, politeness, attentiveness and professionalism, as well as the ability to explain. I'm betting 5+. I recommend it)
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3
2
December 4, 2023
The service is fast. Very polite and friendly staff. Personally, I would like to express my gratitude to Oleg Karpovich for his professional help
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2
3
October 4, 2023
My mother came to the salon with a request to help turn on automatic updates in her phone, since she is an elderly person and does not understand even the simplest settings at all, I live in another city and she does not even understand on the phone. And the "wonderful" manager said that he could not help, since it was not in his competence, I asked him to enter into the situation that an elderly person and make an exception, but he continued his speech that he could not help. It is a pity that nowadays young people do not see beyond their noses and I hope that none of their loved ones will find themselves in such a situation!!! And to the management of the salon respect for the trained employees!
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1
5
January 27, 2024
A year ago, we bought a phone, the screen began to peel off over time, we did not notice it immediately, the warranty period expired. We came to the workshop, they told us that the screen was not original and was not standing straight, and because of this, the screen began to peel off. How do you have the conscience to sell a bu for the price of a new phone. What kind of people do you have to be to do this
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1
3
June 25, 2024
Recently terminated the Internet contract. Terrible service... The speed is sweet... I called 8 times during the year and complained...the problem has not been solved. He left them. I do not recommend it
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4
May 26, 2024
Good specialists. My questions were solved competently and promptly
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1
April 25, 2022
Excellent service, all professionals and stress-resistant. Plus, after the renovation it became a very comfortable office. Even with a large crowd of people, there is no jostling. 2 payment terminals and an electronic queue. Plus, there are always promoters to advise on smartphones and accessories.
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3
2
May 4, 2023
Today, all the problems with both the phone and the tablet were solved for me. They are so smart, literate, friendly, just excellent students. That's the future for such young people.
Thank you.
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2
2
October 28, 2023
they serve you as if you are a Formula 1 racer and stopped at a pit stop. Shoo-shoo and I have already taken shape and solved the problem🤔😱
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2
December 21, 2021
It's a pretty good office. As everywhere, there are professionals and not so much. But, if you get to a professional, they will tell you, show you, help you, and select the most profitable offer. I have been using their help for many years now when the need arises. I recommend.
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3
1
September 16, 2022
Excellent and fast service. Qualified staff. Convenient rates.
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3
1
October 26, 2022
Horror, the Internet is constantly disappearing, the speed jumps, getting through to the operator is a big problem, sometimes you have to hang on the handset for up to fifteen minutes
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4
2
July 12, 2021
It is a pity that there is not less than 1 star!!! The connection is disgusting, it is very rare to get through the first time. I have been using the services of this operator for about 16 years and everything has always been fine. BUT in the last year it's just a nightmare. The first call is constantly being reset, and in the end it turns out that the person picked up the phone, but he has silence. He calls me back, but I'm already out of the access zone (. Yes, and very often it turns out that people are calling, but the subscriber is unavailable, although the phone is not busy with anything, and there are a lot of coverage towers nearby
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9
2
May 2, 2023
Excellent service, favorable corporate rates!
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2
1
September 19, 2021
There are unlimited fares, but the speed is on average 3 points.
The consultant in the salon misinformed - he said that the (paid) modem service is given for a day and it needs to be turned on every day. It turned out that she worked all days, although she used it for 2 days. The balance suddenly went into negative territory. Well, at least they didn't turn it off right away.
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3
1
December 30, 2021
The most courteous service , they will always explain everything and go to meet you . To buy new gadgets and go only here.
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3
September 1, 2024
I took the phone, quickly, efficiently
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November 8, 2021
I've been using the bike for about 10 years, I like everything, but there are also big disadvantages, it's impossible to get through to the operator, I got through 10 times, and this is not the first time
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3
1
June 17, 2023
Great office, everything is fast and clear
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July 22, 2022
I would like the staff to be a little more professional and not argue, if they are wrong, that in general is not bad.
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3
February 18, 2021
The best customer service point in Gomel! Competent, patient consultants will professionally answer all questions.
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3
1
December 17, 2019
It is conveniently located (you can get there from any district of the city). Although there are some parking problems, they are solvable.
The staff is polite and competent. Despite the large number of customers, there is almost no queue (I waited for 6 minutes).
The interior is in the Budisky style.
It's a big problem to drive in with a stroller.
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7
July 1, 2022
Never contact this organization, you will get a lot of problems, a broken Internet and a disgusting connection
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3
3
December 25, 2021
Good afternoon. I want to leave a review. I bought a tablet here, I attached a photo to Madeleine after 3 weeks I began to get very deaf today I passed the warranty. I do not advise you to take this madeleine
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1
2
May 24, 2023
There is always a queue for 20-40 minutes. And so the usual salon.
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2
February 21, 2022
An old, time-tested telecom operator. Friendly staff, affordable prices!
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1
1
July 10, 2022
They are trying to help quickly. I took the phone in installments.
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3
January 26, 2023
Quickly, efficiently)
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3
1
May 14, 2020
The service center is small. Although it should rather be called compact. In addition to the administrator, there are 5 operators. The administrator clarifies the issue that the client has addressed and maintains an electronic queue. They serve you quickly and efficiently.
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2
January 11, 2022
Terrible connection, the Internet is always slowing down, it's just impossible, but the prices for services are charged as they should be.
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4
August 28, 2019
There are a lot of operators and the queue is moving fast! But! There is no way to put a centralized electronic queue machine, a girl is sitting with a tablet and brings everyone into the queue with pens. And the operators have to run and call "their" client. Management, take pity on their feet and make an adequate terminal and number plates!!! As in some banks and Regional Telecom.
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5
April 19, 2022
Very convenient and very fast
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1
1
September 12, 2021
High-quality service, pleasant staff
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3
1
December 10, 2019
The bikers are cute, they told me everything, showed me. But the place is small and the queues are sometimes long, but this is not a big problem.
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7
December 17, 2019
Today, 12 TV set-top boxes were handed over and there was some confusion, tariff plans were also changed. Everything was sorted out. It took about three hours, but the specialist girl worked until the last and did not go to lunch. This is an indicator of the quality of service and patience of these specialists.
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7
January 16, 2023
Just a beautiful building
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3
2
March 13, 2021
There's always a big queue and a small place, it's a little cramped inside.
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5
October 7, 2019
The receptionist was not very polite and efficient. Unlike a specialist. Which quickly and competently helped to resolve the issue.
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4
November 18, 2019
There is no organized customer service queue. People are running after you and yelling in the hall. An electronic queue is better. There are no stands so that you can watch the phone live.
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4
2
June 23, 2019
It is located on Pobeda Street in the city center. Good service. The normal choice of phones and accessories
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3
1
July 2, 2022
I quickly solved my question.
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1
1
June 8, 2019
There are incompetents working in the center. In one day, we managed to mess up with two clients in 15 minutes.
One was sold a watch, the money was debited twice, the first time by bank transfer, the second time from a mobile account, although then they apologized and the money was returned to the account.
The second jamb was at the closing of the contract. The contract was signed, the contract was closed, but no, the contract was not closed and the subscription fee was charged for two more days. They wrote off 1.19 rubles through their own fault, they are not going to return it, but offer to come to the center for the third time and write a complaint against the manager. 1.19 these are small things and it's good that I checked, went a second time and closed it, and if I hadn't gone to Issa, didn't check and left the Russian Federation again for six months, would I owe velkom 50 rubles? "Excellent" service
p.s. the money was forced to return the manager, the company did not admit its mistake
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3
1
July 12, 2019
The Velcom company is no longer the same, unfortunately.low-quality equipment is on sale.and they don't want to be responsible for it.repair work on insurance is not a blunder.It is a pity that the Wellcom company has sunk so low
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7
June 16, 2022
Polite and helpful staff.
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3