A1

Rating 4.3
254 ratings
Rate this place

76 reviews

Level 9 Local Expert
December 21, 2024
The salon itself is excellent. Everything is beautiful and modern. The staff is polite and humorous. The smartphone sales desk is conveniently designed. There is a lot of choice. But there is one drawback and it spoils everything - a heavy workload of clients. That's why there's an eternal queue and nervous customers. Because the salon also serves former Garant clients who often need "they don't know what." You come, you want to buy a smartphone and connect to A1, stand in line of grandmothers or young mothers with a child in their arms who need to do something, it's unclear what, with the Intranet... The salon staff has a special respect! It's hard work in such an environment.
See original · Русский
3
1
Level 8 Local Expert
December 12, 2024
The usual A1 salon. The room is not large and has an oblong shape. To apply at the entrance, you need to take a ticket. Indoor zoning is not successful The staff stands are located at a great distance from each other. The places of the call waiting area are 1/4 of the room. If possible, I recommend choosing another service point. In general, the salons (service points) A1 are 2 times smaller than those of MTS. The choice of premises and the comfort of both the client and the manager leaves much to be done
See original · Русский
Level 6 Local Expert
September 20, 2024
Terrible service, be prepared! And in time, let's fight back against these girls, beautifully named "consultant".
See original · Русский
1
Level 2 Local Expert
August 2, 2023
We would like to thank your employee Yulia (Gomel, Sovetskaya str., Legal Department) for the work done. Professional approach and sociability in communication could not give us a chance to use the services of your MTS competitors. And with Julia's help, we switched to A1, connected as a legal entity, connected the PBX and, in principle, would like to continue working with specialists like her. Thank you for your service. And if you save on her Salary, we'll take her to work for us. Thanks again and have a great mood!
See original · Русский
1
Level 6 Local Expert
August 6, 2023
well, not an office, but some kind of mess is clean, beautiful, neat, you can drink some water in hot weather, the air conditioners are working. I just want to buy something)
See original · Русский
Level 3 Local Expert
October 28, 2023
Just terrible service, communication and the Internet, they do not value their customers, all operators answer the same question differently, I left myself a connection for the sake of the number. t.k about transferring the number to another network they refuse.they do not want to solve problems mutually, there is no any kind of respect for their client
See original · Русский
3
Level 12 Local Expert
June 3, 2023
A clean, modern office. The consultant girl is polite, smiling and competent. I consulted and quickly arranged everything. I recommend
See original · Русский
Level 5 Local Expert
May 4, 2023
The service is wonderful, the staff is friendly, attentive, and the waiting time is minimal. Everything is great. I recommend
See original · Русский
Level 24 Local Expert
November 5, 2023
The usual a1 compartment. Small. The service is polite. They will tell you and tell you everything you need.
See original · Русский
Level 5 Local Expert
October 30, 2023
About 3 months ago, my brother turned to this point to connect the home Internet, immediately said that the Internet is needed only for 3 months, since he is now going to the army and this Internet will no longer be needed, today it turned out that a promotional Internet was connected to him, which can be used for 12 months or now pay a fine of 300 rubles. We ask the administrators to pay attention to the feedback and listen to the wishes of the client, and not "push in" promotional tariffs to raise sales and premiums
See original · Русский
1
Level 24 Local Expert
December 9, 2023
Employees do not always have enough competence, the location is more convenient, even if employees did not clog the parking lot with official cars, but left places for customers, it would be generally gorgeous)
See original · Русский
Level 5 Local Expert
July 24, 2024
Friendly staff. The rates and communication are excellent
See original · Русский
Level 9 Local Expert
February 1, 2023
Bright, modern, cozy, fast.Electronic queue, intelligent staff. They helped me with my question-100% and not for the first time. I recommend.
See original · Русский
Level 5 Local Expert
October 24, 2021
Thanks a lot to Larisa Nozheeva (office Sovetskaya 106). A sensitive and competent consultant. She promptly issued and explained everything clearly. We were very satisfied.I wish there were more such specialists! Thanks A1.
See original
4
3
Level 13 Local Expert
May 27, 2024
Excellent specialists are working!
See original · Русский
Level 9 Local Expert
September 15, 2022
The service is excellent, especially the girl Karina will consult and tell you everything)) It all depends on the person)))
See original
1
Level 5 Local Expert
June 11, 2022
Everything is fine, a neat office and responsive staff, the girls at the reception are space ;)
See original
1
Level 6 Local Expert
September 30, 2021
I was here today, no queue. I liked the attentiveness and qualifications of Andrey's specialist.I solved my smartphone setup question very quickly, although the phone was not purchased in A1. Thank you!
See original
4
3
Level 7 Local Expert
September 4, 2021
We are very pleased with the work of master Mamrukov Vitaly when connecting home Internet and TV services. Everything was done quickly, efficiently, and the consultation on services is clear. Thank you very much!!!
See original
3
2
Level 12 Local Expert
September 14, 2022
As for the connection, the connection has become terrible. And as for the service centers, they are very pleasant and polite people
See original
1
Level 2 Local Expert
March 10, 2021
The home Internet and TV are constantly collapsing. The prefix has already been changed 2 times. But this is for TV. And the Internet collapses regularly. Today he disappeared again. The network does not recognize it at all. Right now, the phone is in standby mode for 14 minutes and 26 seconds for a response from A1 specialists. So far, no one has picked up the phone. I'm sitting like a d-L and waiting
See original
12
2
Level 9 Local Expert
June 6, 2021
I've been there recently. I was satisfied with the service. Functionally, everything related to A1 services can be done there.
See original
1
3
Level 7 Local Expert
November 1, 2021
The connection disconnection service is great. But the quality of the Internet is terrible. I had it and all my friends left. I just touched on my mother, I thought her rate was slow, but she doesn't have A1....
See original
7
2
Level 14 Local Expert
June 3, 2022
Large, comfortable, there is a choice, consultations are on top
See original
Level 7 Local Expert
July 6, 2022
The service is on the level! The office is cool and bright, everything is thought out. Female workers-space!
See original
1
Level 5 Local Expert
February 8, 2023
Attentive and qualified staff
See original · Русский
1
Level 5 Local Expert
September 4, 2021
They were polite, quickly and promptly solved my question, when paying from the terminal they helped to figure out what and how, although they did not ask. Class team
See original
3
2
Level 8 Local Expert
May 30, 2020
It's a very long time to wait for you to be accepted. There is no oxygen. There are scanty transoms in the upper parts of the windows, but they do not save the situation even in the middle of spring. There is an air conditioner, but it does not add hydrogen, and the air, intensively driven by streams, alas, could contain viruses... We came to buy a phone and waited so long that it seems we have lived our lives in this place. From the good: the staff is competent, friendly, does everything they should, and even more (they changed the SIM card for grandma and showed her how to use the phone and helped with the settings). Thanks to the girls for the good work, but, alas, not thanks to the organizers for the air and queues.
See original
3
3
Level 3 Local Expert
October 26, 2021
I have been waiting for half an hour for 150 "We will be glad to help you" to help me. It's interesting to wait for how many hours you can hang out. Although the work is stuck.
See original
5
3
Level 22 Local Expert
September 14, 2021
Former Guarantor and former Wellcom. In general, we are satisfied with the services. There is an electronic queue, there are not very many people, although only 3 windows work, so queues accumulate. Issues are resolved promptly, the staff is polite, everyone is wearing masks, and this is the main thing.
See original
2
2
Level 5 Local Expert
November 27, 2020
Beautiful, intelligent employees, modern bright office. It is unfortunate that we have to turn to it, because all interactive services work, not that they are wrong, they do not work, from the word at all...
See original
3
1
Level 10 Local Expert
September 4, 2022
Always high-quality service by office staff.
See original
1
Level 18 Local Expert
December 10, 2021
Fast service. And there are not so many people, unlike other a1 stores
See original
4
2
Level 13 Local Expert
March 29, 2021
It's a pity that the level of services breaks through another bottom. There was a "Guarantor" for 10 years, not a single issue worth attention. One of the oligopolies bought out other people's networks and canceled existing contracts. Then, of course, I raised prices several times and there is no Internet and the local servers put out everything.
See original
12
2
Level 16 Local Expert
January 25, 2021
They work normally, if there are any problems, they try to help solve them on the spot. Polite employees.
See original
3
2
Level 2 Local Expert
October 30, 2018
Excellent organization, the best that there is in the city!!! The people working there are kind and polite, they always go to a meeting and help in difficult situations. And the pretty girls work there, it's a sight to behold! :)
See original
4
12
Level 14 Local Expert
December 7, 2021
Good organization, polite staff, well, generally great
See original
3
1
Level 6 Local Expert
July 4, 2023
Very convenient
See original · Русский
Level 13 Local Expert
November 23, 2021
The Internet is very bad, it is impossible to reach a specialist. You'll lose all your customers soon!!!
See original
4
1
Level 10 Local Expert
March 13, 2021
Good service. A large selection of phones and accessories.
See original
3
1
Level 17 Local Expert
May 21, 2021
Good office, pleasant and high-quality service)
See original
3
1
Level 17 Local Expert
September 9, 2021
Fast service, professionals in their field.🍁🍁🍁
See original
3
1
Level 2 Local Expert
January 9, 2022
The phone is always busy, I can't get through, the quality is disgusting
See original
2
3
Level 14 Local Expert
April 20, 2021
It is located nearby.Polite employees will answer and help you with all your questions.There is almost never a queue.
See original
1
2
November 8, 2019
Full gov......you can not log in to your personal account and not so much, you connected to 16p.and writes 19.90 from which.....Proctically, they don't call until the day they have to call and they don't get through, they breed people as best they can, and they say all nonsense
See original
8
3
Level 2 Local Expert
August 14, 2021
Terrible service , they were isolated from people by bots . The problems are not solvable
See original
3
3
Level 14 Local Expert
November 11, 2020
well, the office has nothing to do with it, but I had to go to them several times because they didn't explain it correctly on the phone
See original
2
2
Level 6 Local Expert
May 27, 2021
They're sick of turning off the Internet. Television is a nightmare. It's a problem to get through, they never pick up.
See original
8
1
February 19, 2020
Very polite operators, good and fast service. A comfortable office.
See original
3
4
Level 13 Local Expert
November 29, 2021
A headache for the client. On the issue of the Internet at home, I hung on the line for 40 minutes. Then the cliff, and everything is new. Grabbers. And the service is disgusting.
See original
3
2