A1

4.3

293 ratings

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Pinelopa

Level 30 Local Expert

Excellent communication service! Many thanks to the employee for the courteous and fast service. We lost the SIM card, everything was restored, quickly and without problems! Very clean and modern!

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Ольга

Level 15 Local Expert

Thank you, we served you quickly. I bought myself a laptop for work, they took into account all my wishes, I advise and recommend it! Fast service, I didn't have to wait in line, but everything went quickly enough.

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Александр

Level 9 Local Expert

The salon itself is excellent. Everything is beautiful and modern. The staff is polite and humorous. The smartphone sales desk is conveniently designed. There is a lot of choice. But there is one drawback and it spoils everything - a heavy workload of clients. That's why there's an eternal queue and nervous customers. Because the salon also serves former Garant clients who often need "they don't know what." You come, you want to buy a smartphone and connect to A1, stand in line of grandmothers or young mothers with a child in their arms who need to do something, it's unclear what, with the Intranet... The salon staff has a special respect! It's hard work in such an environment.

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Jylia

Level 8 Local Expert

Many thanks to the cameraman Sergey! He may not be from Gomel, but he explained in detail what and how. He told me what to do in this situation and explained my actions. It was a pleasure talking to him! A competent young man!!! Sergey, thank you for your help!!!

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Марина

Level 8 Local Expert

The usual A1 salon. The room is not large and has an oblong shape. To apply at the entrance, you need to take a ticket. Indoor zoning is not successful The staff stands are located at a great distance from each other. The places of the call waiting area are 1/4 of the room. If possible, I recommend choosing another service point. In general, the salons (service points) A1 are 2 times smaller than those of MTS. The choice of premises and the comfort of both the client and the manager leaves much to be done

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Eduardo

Level 3 Local Expert

The worst Internet in the history of mankind, which has never been able to work stably. You'll connect to the Internet once, then you'll regret it all the time. In general, it sucks completely, if the situation is hopeless, and there is no other choice, then you can connect A1. You will always be sitting with the page loading in the browser.

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Алексей М.

Level 5 Local Expert

I bought a phone in this place. I really didn't like the service. The consultant is a very specific girl. A person who doesn't really understand phones and specifications. But the choice is very good.

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Валера

Level 5 Local Expert

I will be using A1's services at this address for the first time.You need to unlock your SIM card, it's not like remotely in the app, it's locked, but you don't need to unlock it, you need a code word, he explained that when he connected, there was no such function.The girl said that I was not paying attention to what I was listening to (our employee), I wanted to answer, "dear, my first phone is older than you, and I used to remotely lock and unlock it."In general, today is a day off, and because of their stupid rules, you will have to spend time unblocking.But LIFE did not provide Me with such convenience, they thanked me for contacting them and immediately connected me to my passport remotely.They have RESPECT, and a1 makes OUR lives more difficult.I hope that for THOSE who have had a SIM card for a long time and have not had a code word, the PASSPORT WILL HELP THEM.I'M VERY UPSET ABOUT MY TIME OFF.

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Илья Ж.

Level 2 Local Expert

We would like to thank your employee Yulia (Gomel, Sovetskaya str., Legal Department) for the work done. Professional approach and sociability in communication could not give us a chance to use the services of your MTS competitors. And with Julia's help, we switched to A1, connected as a legal entity, connected the PBX and, in principle, would like to continue working with specialists like her. Thank you for your service. And if you save on her Salary, we'll take her to work for us. Thanks again and have a great mood!

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Антонина

Level 3 Local Expert

Just terrible service, communication and the Internet, they do not value their customers, all operators answer the same question differently, I left myself a connection for the sake of the number. t.k about transferring the number to another network they refuse.they do not want to solve problems mutually, there is no any kind of respect for their client

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TATSIANA

Level 12 Local Expert

A clean, modern office. The consultant girl is polite, smiling and competent. I consulted and quickly arranged everything. I recommend

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Татьяна Макаренко

Level 23 Local Expert

They serve us very unprofessionally and sometimes embellish the rates.

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925231 Лазаретова

Level 5 Local Expert

The service is wonderful, the staff is friendly, attentive, and the waiting time is minimal. Everything is great. I recommend

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Pavel

Level 11 Local Expert

Good store and consultants in the city center. A variety of phones, accessories, and household appliances are available. Installments are possible by phone number

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сергей самоненко

Level 6 Local Expert

I was here today, no queue. I liked the attentiveness and qualifications of Andrey's specialist.I solved my smartphone setup question very quickly, although the phone was not purchased in A1. Thank you!

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Любовь

Level 7 Local Expert

We are very pleased with the work of master Mamrukov Vitaly when connecting home Internet and TV services. Everything was done quickly, efficiently, and the consultation on services is clear. Thank you very much!!!

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Роман П

Level 5 Local Expert

Thanks a lot to Larisa Nozheeva (office Sovetskaya 106). A sensitive and competent consultant. She promptly issued and explained everything clearly. We were very satisfied.I wish there were more such specialists! Thanks A1.

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dima lima

Level 2 Local Expert

The home Internet and TV are constantly collapsing. The prefix has already been changed 2 times. But this is for TV. And the Internet collapses regularly. Today he disappeared again. The network does not recognize it at all. Right now, the phone is in standby mode for 14 minutes and 26 seconds for a response from A1 specialists. So far, no one has picked up the phone. I'm sitting like a d-L and waiting

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Настя

Level 5 Local Expert

I decided to stick the film in this place, as a result, it was re-glued 4 times, after a few days it started to bubble. They also tried to accuse me of not wearing my phone properly. As a result, I freaked out and pasted it in another place, everything is fine, there are no bubbles, nothing, I haven't been able to get enough for a month. But I don't recommend gluing here.

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Alena Marozava

Level 8 Local Expert

It's a very long time to wait for you to be accepted. There is no oxygen. There are scanty transoms in the upper parts of the windows, but they do not save the situation even in the middle of spring. There is an air conditioner, but it does not add hydrogen, and the air, intensively driven by streams, alas, could contain viruses... We came to buy a phone and waited so long that it seems we have lived our lives in this place. From the good: the staff is competent, friendly, does everything they should, and even more (they changed the SIM card for grandma and showed her how to use the phone and helped with the settings). Thanks to the girls for the good work, but, alas, not thanks to the organizers for the air and queues.

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Наталия

Level 8 Local Expert

Terrible service, be prepared! And in time, let's fight back against these girls, beautifully named "consultant".

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Павел Ш.

Level 6 Local Expert

About 3 months ago, my brother turned to this point to connect the home Internet, immediately said that the Internet is needed only for 3 months, since he is now going to the army and this Internet will no longer be needed, today it turned out that a promotional Internet was connected to him, which can be used for 12 months or now pay a fine of 300 rubles. We ask the administrators to pay attention to the feedback and listen to the wishes of the client, and not "push in" promotional tariffs to raise sales and premiums

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SUN SUNЫЧ

Level 9 Local Expert

Bright, modern, cozy, fast.Electronic queue, intelligent staff. They helped me with my question-100% and not for the first time. I recommend.

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Светлана Эрисова

Level 14 Local Expert

It is located nearby.Polite employees will answer and help you with all your questions.There is almost never a queue.

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Владимир Никитин

Level 5 Local Expert

They were polite, quickly and promptly solved my question, when paying from the terminal they helped to figure out what and how, although they did not ask. Class team

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Аля Ло

Level 26 Local Expert

The usual a1 compartment. Small. The service is polite. They will tell you and tell you everything you need.

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Сергей Викторович

Level 27 Local Expert

Employees do not always have enough competence, the location is more convenient, even if employees did not clog the parking lot with official cars, but left places for customers, it would be generally gorgeous)

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Татьяна Якушева

Level 3 Local Expert

I have been waiting for half an hour for 150 "We will be glad to help you" to help me. It's interesting to wait for how many hours you can hang out. Although the work is stuck.

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Александр Чепа

Level 22 Local Expert

Former Guarantor and former Wellcom. In general, we are satisfied with the services. There is an electronic queue, there are not very many people, although only 3 windows work, so queues accumulate. Issues are resolved promptly, the staff is polite, everyone is wearing masks, and this is the main thing.

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Ирина Малязина

Level 5 Local Expert

Friendly staff. The rates and communication are excellent

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Андрей П.

Level 8 Local Expert

The connection disconnection service is great. But the quality of the Internet is terrible. I had it and all my friends left. I just touched on my mother, I thought her rate was slow, but she doesn't have A1....

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Сергей С.

Level 5 Local Expert

Fast and accurate.

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Дмитрий А.

Level 2 Local Expert

Excellent organization, the best that there is in the city!!! The people working there are kind and polite, they always go to a meeting and help in difficult situations. And the pretty girls work there, it's a sight to behold! :)

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Татьяна

Level 6 Local Expert

They're sick of turning off the Internet. Television is a nightmare. It's a problem to get through, they never pick up.

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Александр С.

Level 2 Local Expert

The Internet is uplifting, and so is television. Long loading of the set-top box on the TV. When calling, it takes a long time to wait for a response of 20 minutes. The quality is poor

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Вадим Мельников

Level 4 Local Expert

It's terrible, the speed is low, there are constant disconnections, and they also turn off the numbers so that people don't get through

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Igor naparnik

Level 5 Local Expert

Everything's fine

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к ф

Level 9 Local Expert

I've been there recently. I was satisfied with the service. Functionally, everything related to A1 services can be done there.

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Максим

Level 16 Local Expert

They work normally, if there are any problems, they try to help solve them on the spot. Polite employees.

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Добрый друг

Level 14 Local Expert

It's a pity that the level of services breaks through another bottom. There was a "Guarantor" for 10 years, not a single issue worth attention. One of the oligopolies bought out other people's networks and canceled existing contracts. Then, of course, I raised prices several times and there is no Internet and the local servers put out everything.

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Dmitry

Level 23 Local Expert

Fast service. And there are not so many people, unlike other a1 stores

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Игнатович

Level 13 Local Expert

The Internet is very bad, it is impossible to reach a specialist. You'll lose all your customers soon!!!

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Павел Толкачёв

Level 6 Local Expert

Super

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Yuliya

Level 13 Local Expert

As for the connection, the connection has become terrible. And as for the service centers, they are very pleasant and polite people

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Anonymous review

Very polite operators, good and fast service. A comfortable office.

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Семён Дейкун

Level 5 Local Expert

Everything is fine, a neat office and responsive staff, the girls at the reception are space ;)

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Борат Боратович

Level 5 Local Expert

Beautiful, intelligent employees, modern bright office. It is unfortunate that we have to turn to it, because all interactive services work, not that they are wrong, they do not work, from the word at all...

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Павел Косарев

Level 3 Local Expert

They promised to call during the day with an answer to the question. As a result, I had to call myself (they never called back with an answer). I hung on the line for 15 minutes, listening to music, and did not wait for the answer of the "specialist".

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Алексей

Level 14 Local Expert

A headache for the client. On the issue of the Internet at home, I hung on the line for 40 minutes. Then the cliff, and everything is new. Grabbers. And the service is disgusting.

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Владимир

Level 9 Local Expert

The service is excellent, especially the girl Karina will consult and tell you everything)) It all depends on the person)))

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A1

89 reviews