AbsoluteHotel
Directions
Medical Academy
62 m
115 reviews
November 26
it's not what they want you to believe. old, not very clean, staff doesn't speak English, pool not heated and not usable. it's not a three star, rather a 2 star to improve.
December 7
Very funny impressions:)
The design and repair are excellent if you do not pay attention to the creaking new technological coating and waves on it) in places unfinished repairs in the bathroom and the lack of sockets where needed (the kettle in the room was connected in the bathroom, because in the place where it stood the cord did not reach). The breakfast is varied, but the rolls are wooden and there is no plain bread :) there is a gym and a swimming pool, but it works from 9:00 to 22:00, that is, in the morning and in the evening after work you can't make it :)
A treadmill with a hole in the canvas that you immediately think about trail training, but the sound of the canvas made you stop so as not to break it to the end :))
There were many more small moments but in in general, the norms. Managers wish- they need to set up small issues in the service, so much has been invested, and the little things spoil the impression!
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November 5
It was cold in the room, but the kindest staff fixed everything.
Positive:
- checked in ahead of check-in time without additional charges and was also allowed to leave later
- polite staff, very responsive and empathetic staff, told everything and gave advice on how and where it is better to go to Astana.
- the breakfasts are quite tasty.
- cleanliness
Minuses:
- I had to ask for water and paper every day
- the bar didn't work and the restaurant didn't work outside of breakfast either
- cold room
- old repairs
- few outlets and they are inconvenient
- the refrigerator was not cooled
- the kettle had to be put on the floor, otherwise the wire would not reach.
Overall, four stars for the staff.
See original · Русский