ActiveCloud
43 reviews
October 30
I would like to thank the technical support team for their prompt and professional assistance in setting up our servers and mail. The work was done clearly and efficiently, which allowed us to quickly set up all the processes. Special thanks to Anton for his attention to detail and high level of competence. Thanks to the whole team for their reliability and excellent work!
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June 18
I have been using hosting since 2021 (if not earlier). In addition to the quality of services and the optimal price in general, I would like to separately note the professionalism of the technical support staff from the very beginning of my hosting use. Including in June 2024, when the company switched to new servers, problems with the operation of my site were identified. These problems were successfully resolved by the technical support staff, and the most difficult of them was personally solved by the head of the technical support group, Anton Mozolkov. Anton carefully investigated the problem, determined its cause, eliminated incorrect moments in the operation of the site on the new company server, and also gave recommendations for improving the site in this way. I would like to express my gratitude to the company, the entire technical support group, and especially to Anton Mozolkov. Thank you for your professionalism!
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3
October 31
We have been using cloud hosting for several projects for more than five years. Good quality of service, no complaints. And what is much more important is the ability to resolve issues with both a fixed manager and technical support. Plus the possibility of paid extended administration to resolve issues beyond technical support. Many thanks to the managers and admins - they always make every effort to solve any issues that arise!
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1
June 7
We have been cooperating for a long time. A qualified team that knows its business. Always in touch, always help, prompt. Special thanks to Denis Kozlenkov! I wish the guys prosperity and good health!
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1
July 16
Everything is as usual.... nothing changes with them... If tech support does something.... In 90% of cases, something breaks: in my next case, they just moved the site from their old server to the new one.... After that, identical urls with different registers began to appear... To which the support response, we kind of rescheduled, you said everything is ok... And such errors pop up over time... When I turned to them... We said it had nothing to do with it, solve your own problem... To our request to give more rights to the server so that we can fix it ourselves.... the answer is "we can't."... In general, time goes by, nothing changes..... By the way, I have already opened the second site not on the server of this company....
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4
June 2
Special thanks to Anton Mozolkov from Asset Claude technical support. He did not refer me to partner companies or site developers with problems on my site, as is often the case. He took and solved the problem, solved my pain. Without being afraid to go beyond the job description. He did more than he was supposed to. A professional!!!
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2
February 14
Reasonable prices for services, with annual renewal of services, there are no large price gaps compared to previous payments. As a rule, competent specialists promptly answer questions, if they do not know how to answer correctly or are in doubt, they will definitely check with their elders and will definitely call back with the correct and accurate answer. You can always call and get a competent answer during business hours, technical support works at night on difficult issues. They will always remind you on time of the expiration date of the paid services, if funds are not spent or the service is replaced, the difference in the account will be returned to the balance. And in general, it is possible to agree on many issues, they always compromise.
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3
April 12
ELEPHANTPLUS LLC expresses its sincere gratitude to the technical support team of ActiveCloud LLC for their professional approach and high quality of services provided. We have made a request to transfer our websites and mail to another cloud server with an updated infrastructure.
The transfer was carried out with a high degree of competence and attention to detail. The process took place without any downtime and inconvenience for our users. All stages of the work were carried out as soon as possible. The staff were always in touch, ready to answer all our questions. Thanks again for your excellent service and support!
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1
September 7
Excellent hosting. Technical support is on the level. There was a question with the website today. We decided immediately. Well done! We have been using it for a long time, there are no complaints. Thank you very much!
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2
February 14
We started using Active Cloud more than 5 years ago and haven't had any problems since. Everything works quickly and stably, and support is always ready to help in case of any questions.
In addition, hosting offers many additional features such as SSL certificates, data backup and more. This is very convenient, as it allows me to be sure of the safety of my data.
In general, our organization is satisfied with the quality of services and the speed of the server. We recommend it to anyone who is looking for a reliable and high-quality provider. Thanks for the great job!
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3
September 11
In 20 years(!) cooperation has never (!) failed.
And I am especially pleased with the prompt and competent technical support! And this is the most important thing in hosting.
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1
September 26
We thank the technical specialists for their prompt assistance in solving an important issue for us and an individual approach!
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1
February 14
The best hosting in Belarus. Cooperation does not cause negative emotions. Everything is clear, fast, and the service is excellent. I recommend it to everyone. The cost of tariffs is normal, the discount system.
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2
February 16
We started using Active Cloud for more than 3 years. Everything works fast and stable. Support is always ready to help in case of any questions. Our website is Krasimauto.by on this hosting. Thanks for the good work!
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2
February 14
I am pleased that hosting services are developing, the tariff line is expanding, and the prices are good! They will always answer any question! When asked, they do not refuse to help!
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2
March 6
Thank you very much for your help and patience in solving the tasks set in the technical support department, it's nice to understand that you were not left in the dark and helped. Thank you.
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2
May 10
The best cloud hosting in the country! In terms of price-quality ratio, the TOP. Tech support helps a lot too!
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November 5
A great company and, most importantly, service, everything works, they help in everything!
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1
October 18
We have been using hosting for about plus or minus 5 years, we like everything, we are satisfied with everything.
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1
February 14
Always excellent, support responds very quickly and at any time. Thanks for the work, keep it up!
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2
February 14
We have been cooperating for a long time and successfully. High-quality and prompt technical support, we have helped out more than once, even in difficult situations.
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2
February 8
A big plus in support! we helped out during the night period , when the entire database was laid down. Special thanks to Denis Kozlenkov, who accompanied
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5
1
February 13
Quick technical support, contacted in the evening, helped an hour later, registered DNS, everything worked. Thanks for the promptness!
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3
July 26, 2022
Я настраивал сайт клиенту и очень сильно накосячил. Причём не один раз. Мне приходилось много раз экспериментировать с настройками и 2 дня подряд делать по несколько бэкапов.
Так вот сотрудники хостинга - просто супер! Очень тактичные, вежливые, терпеливые, весёлые. Я не чувствовал ни малейшего раздражения. Наоборот, я слышал живой интерес и даже моральную поддержку. Они дали мне много полезных советов и помогли мне сделать всё в лучшем виде!
Огромное спасибо технической поддержке, особенно Анне и Владиславу! :)
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March 21
They react quickly. They always try to help in solving problems that arise.
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1
April 22, 2022
Пользовался их услугами хостинга больше 10 лет. Потом ушёл, т.к. понял, что меня просто разводили на деньги, предлагая более мощный хостинг. Техподдержка была медленная и неприветливая. И даже обращение к директору не помогло мне решить проблему. Проблема решилась только после перехода к другому провайдеру. Там я плачу в разы меньше, а скорость сайта, который по словам техподдержки требовал более мощного хостинга, в разы выше.
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February 14
Excellent hosting - we use it, we have no problems
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3
September 6, 2021
Сотрудники поддержки всегда искренне стараются помочь в решении любого вопроса. Всегда вежливы и культурны, приятно поговорить с такими работниками. Качество сервисов достойное! Стоит своих денег! Рекомендую!
5
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October 2, 2023
The best cloud in Belarus. Infa 100%
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5
January 11
You guys are great!
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4
May 11, 2023
Решить проблему - это вы сами себя спасайте, будет быстрее
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4
September 15, 2021
Размещаю ресурсы клиентов на протяжении 3 лет. Нареканий не было.
4
August 22, 2022
Отличный провайдер!
5
September 1, 2021
Отличная компания. Приятные сотрудники
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January 20, 2021
Новый офис, удобное расположение, высокое качество услуг.
2
August 26, 2021
Отличная компания с отличным сервисом
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1
September 1, 2021
Команда профессионалов!
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November 28, 2019
Отличная компания, очень приветливый персонал
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March 6, 2020
Отзывчивая техподдержка в любое время суток
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December 3, 2018
Отличный хостинг. Хорошие технические специалисты.
Рекомендую!
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December 6, 2019
Одни из самых продвинутых интернет компаний!
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December 29, 2019
Офис большой, сотрудников много.
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February 3, 2020
С трудом решаются возникшие проблемы
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