The hotel itself is great. The rooms are of the highest quality. The staff is friendly and pleasant. I came to the hotel with my family, it was a gift to my parents. Upon arrival, I was asked to leave a deposit of 100 euros per night. We stayed a total of 12 nights. I paid with a card. I was warned that after departure, the money would be returned to the account in 5-7 days at most. When this did not happen, I called the hotel and they extended the period to 10-15 working days. Unfortunately, this period has already passed, the money in the amount of 1200 euros has not been returned to my account, and the hotel is not responding. Very unpleasant
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stritt12
Level 17 Local Expert
October 8
I liked everything, a good bed, a wonderful shower, the atmosphere and cleanliness of the hotel are beyond praise