Administration of Frunzienski rajon

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Мила Волчкова

Level 6 Local Expert

I applied to One Window, and there is one answer to all the questions about the manual.: "probably"! It is a pity that in the modern world the work of the administration is set in such a way, but this is the face of the district and the city! Once the changes were made, all procedures are now through a "single window", at least competent staff should work there. I can imagine what they would say if the answers to their absolutely any questions sounded like that.... It's a pity, it's a pity that it's not for people! There are no parking lots, no consultations! "And Vos" will accept the documents))

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Виолетта Дернович

Level 2 Local Expert

Disgusting communication . It's like I called an actress who doesn't have free time to talk. He doesn 't know the answer to that question , but do they even know anything there ? She wanted to tell me the phone number of another specialist, I didn't have a pen at hand, I started writing into my phone, to which she started yelling at me into the phone, "My God, you can take a pen and write it down, I'm almost deaf." I calmly ask, "why are you yelling?" to which she replied "Well, I almost went deaf." It 's terrible, I don 't even want to put one star. …

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Александра Ахрамович

Level 3 Local Expert

Useless and lazy girls are sitting in one window, talking all sorts of nonsense, just not to work. We went to the administration of the Zavodsky district with the same question, solved everything in 15 minutes.

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Евгений

Level 3 Local Expert

I got to a highly qualified specialist of one window Surmachevskaya Victoria Vladimirovna. They explained everything very clearly. The most pleasant communication:)

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Игорь

Level 14 Local Expert

It's just impossible to get through there by phone and find out something, everyone is so busy working, as if they were working at a factory ,

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оксана шабетник - фёдорова

Level 4 Local Expert

I want to express my deep gratitude to the head of the Frunze ration, Sergey Anatolyevich Shkrudnev!!! A real civil servant, holds his position with dignity and really solves human problems. Fedorova Oksana

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Ольга М.

Level 2 Local Expert

We are a large family, today on 29.06 we came to the camp for children's certificates, on the administration's website the working time is from 8.45 by this time the guards did not let us through, saying that they work from 9.00, launched (reluctantly, after my indignation) us at 8.48, and indeed it is written on the door of the 411-412 office from 9.00. Question: what is the information on the site for and for whom? Why did I leave the children alone, I had to sit not for 15 minutes, but for 30, although we arrived early to be the first. I supplement my review after visiting the 412 office, we were not given a certificate, since there was no work husband, he is an individual entrepreneur and they need to make sure that he does not work yet. That year, we took a certificate in the same office, we did not bring a labor certificate, to the question where you can see what documents are needed - the answer is, read the resolution))) that is, do you need to sit down to study decrees, resolutions, additions so that a mere mortal does not screw up? And what is the website for?? Write information to people. They also gave me advice to call, I called, Tuesday and Wednesday on two numbers, no one ever picked up the phone.

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Level 4 Local Expert

Rude staff, why recruit such people and why don't they explain to anyone that they should communicate normally, and not aggressively respond to me

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Светлана Радкевич

Level 2 Local Expert

Many thanks to the first Deputy head of the administration A line to Nikolai Nikolaevich for meeting with the population in the State Educational Institution "Secondary School No. 38 of Minsk" dated 06/15.23. For attention to the problems of citizens, for literacy, competence and the impression of "a man in his place".

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Михаил Вольный

Level 4 Local Expert

I want to say that the one-window service on Nemanskaya Street does not cope with its direct duties. They cannot name the list of documents to be submitted in case of early use of family capital for medical services. They are not tactful on the phone, they show their personal grievances, they hang up the phone with the threat that difficulties will arise during registration, since she did not name the medical service for which the VKK has already been completed. In Calvary, the staff is more competent. Thanks to them.

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Мельников Ю. Н.

Level 2 Local Expert

I would like to thank Natalia Vladimirovna Malakhovskaya, Head of the Department of Trade and Services, and Yulia Alexandrovna Stanilevich, Chief specialist, for their professionalism, responsiveness, indifference and attention in solving the issue of consumer protection.

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Кирилл Кашков

Level 2 Local Expert

I came to stand in line of the apartment as an orphan, I brought all the documents that they themselves said, went into the office, a woman was sitting, checked everything, called a man to help her, he started yelling why not all the documents. The service is not high, they can not help in any way, they do not know their position. People are treated like animals

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Елена М.

Level 3 Local Expert

Please provide assistance in resolving the issue. The service No. 128 of Housing and Communal Services No. 9 of the Frunzensky district of Minsk, on the basis of a fake contract, credited the amount for the provision of video surveillance services in zhirovka (they said that there was a contract signed by the owner of the apartment from the service provider, but this was a lie. The owner of the apartment, E.G. Karasev, has not been in Belarus for 2 years. His apartment is rented by me (mother) on the basis of a general power of attorney) the tenants did not sign any contract. After contacting the Service No. 128 of the Housing and Communal Services No. 9 of the Frunzensky district of Minsk, I was given 2 phone numbers at which I was offered to contact the counterparty, but both phones are not relevant. One number has been used for a year by another physical person.the person (child), the other is generally out of access. I ask you to assist in canceling the amount that the housing Department exposes to me on the basis of an alleged contract with some scammers.

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Татьяна Страх

Level 2 Local Expert

Is there a vryone for the leisure of pensioners and where?

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Елена Андреева

Level 7 Local Expert

It is impossible to get through. No one answers during business hours

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Polina Golovach

Level 7 Local Expert

there were no problems with solving the issues

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Sergei P.

Level 3 Local Expert

This is not a service to the people for which citizens pay taxes, they do not fully ignore the appeal, they do not know how to use legal acts

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Просто

Level 9 Local Expert

Official MOCKERY of people! What is the essence of "one window" ??? To transfer a gas pipe or a second tap for the oven, you just need to go to the organization...ispalkom "one window" * 1 Come with a passport and all adult residents to ispalkom and pay (gift) the service 14.5 rubles. * 2 Next, you will be sent to the Housing Department for an act. You will be calling there for a long time, and after that the master from ZHES will go to you every day. In the evening, he will call with the words: "I don't know what you want from me." But in the end, the Act will give you. (It took two days) *3 With this act, you will need to go to the LREO. *4 After a week of waiting , you are .....You will be the HAPPIEST person AGAIN with a passport to . ... ispalk in One Window And this has never been MinGaz!!!!

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Александр Лукашевич

Level 10 Local Expert

We promptly responded to an electronic appeal regarding the pit repair, before the appeal the road was in terrible condition.

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Людмила Борташонок

Level 9 Local Expert

The one window service works fine Always friendly staff They will help you solve any issues

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Александр Л.

Level 9 Local Expert

The parking issue has been perfectly resolved. It is very relevant at the moment.

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Валентина Титова

Level 2 Local Expert

All phone numbers do not exist.How is that possible?!

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KATERINA CHELTSOVA

Level 4 Local Expert

They are very polite. They explain everything on the shelves.

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Larisa

Level 8 Local Expert

One window works fine, there are no big queues

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Яна Глебко

Level 9 Local Expert

It is unclear where to go, they are constantly being sent to different offices. There are no queues only in the early morning.

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Александр Иванов

Level 15 Local Expert

Convenient location, parking is available.

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Level 7 Local Expert

Red tape and bureaucracy.! No one cares about anyone because they have ascended too high and the slaves do not care.! Laughter and the clink of spoons in mugs can be heard in the classrooms.!

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Дмитрий М.

Level 11 Local Expert

I applied for a pension. Everything is orderly, accessible

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Сергей Говоровский

Level 16 Local Expert

There is a Belinvestbank ATM at the entrance to the building

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СветЛана

Level 23 Local Expert

You will always solve your question with which you go there =)

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Anonymous review

I liked it, I performed with friends. Just add backstage please

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Саша Г.

Level 17 Local Expert

I was in the dining room. She's great

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VEK

Level 18 Local Expert

And what can you like about it?

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Светлана К.

Level 19 Local Expert

It's interesting, and most importantly the right place

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Ткаченко Игорь Николаевич

Level 7 Local Expert

Strong building

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Anonymous review

to improve the treatment of people.

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Administration of Frunzienski rajon

36 reviews