To begin with, it is very good that there are large chain hotels in Shymkent, where you can count on a certain level of service. We had a family vacation, six of us, booked 4 rooms. One of the rooms (618) did not have air conditioning. The number was replaced only after presenting proof that there are rooms available on the booking. In the second room 301, the ventilation in the bathroom was infernally noisy, with the door closed, it was less audible, but nevertheless. The hotel itself is located at the intersection, and with the windows open, you can clearly hear the road. The rooms themselves are very spacious, the beds are comfortable, a large shower cabin in the bathroom - from the point of view of space organization, the hotel is well organized. Good breakfasts, which, however, were overshadowed by the sounds of videos that lonely business travelers listen to on their phones. There are large tables here for a large company, so it was convenient for us. There is a supermarket and a shopping center nearby. There is a bus stop nearby, where dozens of bus routes stop.
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Aleksandr Andronkov
Level 12 Local Expert
May 16
For those who love space, this is a great place, but I prefer smaller hotels. And it's like a dormitory, a passageway. There is no comfort. And the rest of the service is excellent, the food is normal, the staff is 50/50.
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Abdurashid Suleimenov
Level 6 Local Expert
December 25, 2023
I remember the hotel from its opening, as I managed to be among the staff of the hotel myself.
A pleasant, new 4* hotel with wide, fresh rooms, a pleasant atmosphere. Good orthopedic furniture, 31 sq.m of area, SPA, gym, 3 restaurants.
If you are a guest of sunny Shymkent, I sincerely advise you to stay at the hotel.
Positive reviews on booking confirm this