I have no complaints about the supermarket itself everything is great. However, the café located next to it has a completely unreasonable policy: you can’t take sweet pastries to go. It’s very convenient for me to stop by before work, quickly grab something without waiting in line, and head out. But they force you to go into the main store to make the purchase, arguing that items bought at the café must be eaten on-site. I find this rule absolutely illogical and unfair to customers. It creates significant inconvenience, because I’m paying for the product and it should be my right to decide where I eat it at home or elsewhere. So basically, they refuse to sell me the product unless I agree to eat it right there in front of them. How is that even acceptable?

Леван Керкадзе

Level 6 Local Expert

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