I have been a regular customer for 4 years. The service and attitude of the staff are at a good level. Prices are about the same as everywhere else in the city. Unfortunately, my furry friend Marsik could not be saved, although the doctors tried very hard. He had urolithiasis, which apparently caused a kidney complication. The only disadvantage of the clinic is that there is no ultrasound machine, which is very inconvenient. I recommend Andrey Alekseevich Mukha, one of the best specialists in our city!
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Татьяна Сильвестрова
Level 4 Local Expert
June 19
I would like to express my deep gratitude to the veterinarian Alexey Andreevich Mukha for his attentive and careful attitude towards his patients. More than a year ago, they took the cat from the street, the doctor carefully and responsibly examined it, and later successfully stearitized it. You can always contact us about any issues related to the pet's health: they will show you everything, tell you, do everything right. thank you!
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Татьяна М.
Level 3 Local Expert
May 31
As you deceived people for the sake of additional benefits 10 years ago, so you continue to do this. And people turn to you just out of desperation.
About 10 years ago, when they were still near the Kobrin Bridge, they removed the cat's scratched eye for an additional $ 50. Other veterinarians told us later that we were stupid to let you do this, that cats heal such injuries perfectly on their own. It is better to have an unseeing eye (not the fact that vision was lost) than a festering hole for all the subsequent years of the animal's life.
Today, out of desperation, I turned to them with a rat, which needs to be operated on, despite the inadequate price tag and the imposition of additional unnecessary visits (not free). We visited them about 1.5 months ago, after they visited Suvorov, we also went to online consultations, from the last two we have expert opinions and recommendations. If I hadn't asked to make an appointment for the day when the doctor has a window for operations, I would never have found out in advance that they sell the hospital service for 7 days to the animal BEFORE the operation, without which they refuse the operation. I was taken aback by surprise, the woman from their reception interrupted me in a dissatisfied tone and hung up the phone.
Are you adequate at all?
First of all, rats are gregarious animals, if they are separated from their pack, they can simply die in a week out of quiet sadness! It is clear that the animal is nervous when needles are poked at it. But the rats are even more nervous when they are alone!
Secondly, rats very easily and very quickly become infected from each other with all sorts of rubbish, in a week in a plastic non-sterile jar the animal will become infected with all the charms, and upon return it will infect all its roommates.
Thirdly, at least look at the Internet, study the price tags in Minsk, go there / back, perform an operation on an animal in Minsk is cheaper than your unnecessary imposed services!
A hospital for a rat is an extreme measure!! Only if the animal is seriously ill and grabs the remnants of its strength for life when it needs an oxygen chamber, ivs and injections. And our case is not even close to an emergency situation.
I keep in mind that the imposition of unnecessary services is punishable by law in Belarus. If you had given me personally about the hospital during the visit, I would have called the police and written a statement on the spot.
We once worked with the owner of the clinic, Andrey (or the founder, I have no idea who he is now) next door in the former market on Bogdanchuk. As he deceived people, he continues to do so. Stability.
Thank you for hanging up on me during the conversation when you realized that you wouldn't be able to get this shit in for a lot!
I suspect that after 7 days of the hospital, my daughter and I would pick up our baby rat in a closed box.